Earlier today our son ordered three Subs To Go. The sandwiches were like always very good. When my son used my bank card to pay for them and the first time he inserted the card it stated in didn't make the transaction. The second attempt completed the purchase. I happened to look into my bank account for a completely different reason and noticed two recent identical charges on my bank card. My son called your store on New Years Eve just after they had closed and Austin took the call. Austin took actions right then to make the correction then called me on my cell phone to explain to me he had just pulled the two transactions and had refunded the second transaction. Five Stars for Austin who was very polite and one to take quick actions which I explained to Austin this kind of customer service is rare these days. Austin said, I understand! You have a very good employee with Austin, I hope you can keep him a while. He could very likely get hired by someone like me. Thank you Austin Troy Thomas Joseph Fitch Harrisburg, NC read more

I don't know if there's a new manager or what but I definitely spend too much money here to get such crappy food and service. Don't ever do curbside / they refuse to come out even if you're literally parked right in front. Just got four subs to go - 2 were made wrong, bread was rock hard stale on one and appreciate the brown tinged old lettuce on all read more

Placed an online order the night before. When my husband arrived to pick up our order, they didn't have it. The cashier became argumentative with him and he asked to speak with the manager, then showed them the confirmation email. The cashier's attitude was very rude when he showed her. Our order was hastily and poorly made. Did not get my $45 worth. I usually order from another store, but because my husband was going past this one, it was just easier. I'll stick to my usually joint. I get that technology is fickle, but there was not need to take it out on my husband and our order. He was the only customer in the store. read more

I ordered a sub from this place and I picked it up... The place was disgusting There was trash all over the floor, food all over the floor and all over the counter where you prep peoples food... the person making the subs looked like he never washed his clothes this place was disgustingly gross. I will never order my food from this jersey Mike's again. It's a shame because this was at one time a nice clean establishment don't go there. read more

I've been to this location twice and it's the same rude unfriendly young lady who never smiles or greets customers and acts as if she doesn't want to be there. The first time I came, she and the other young lady working with her would sulk and huff under their breath whenever a customer would walk in. I came in this evening and she was very rude to my father and to me. We both noticed her unprofessional behavior. She wears glasses and has a large tattoo on her right arm. Doing it one time is enough, but twice??? If you don't like your job, honey, then I'm sure you can easily replaced. I saw on the window that they're hiring. read more

Fire the manager-whoever it is. Love Jersey Mikes but the captain of this ship is setting down stream guidance towards mediocrity. Maybe that works at Subway but these are premium priced products. There were three customers in here at 3:00 pm today when I arrived, & seven employees. Yet, everyone was standing around, hanging in the bathroom or in the back . Told them I wanted Parm bread-sold out. No ice in ice machine and asked for sub to be toasted/heated. Did not listen. Then when I asked again said no toaster..maybe they could microwave??? Then, when I went to pay sales girl had a real "I could give a damn" attitude. The Tega Cay one is great. Others in other cities are great/good. Must be hard to hire/train/motivate employees/managers on this side of town. (???) . read more

I ordered the catering box. I was told it came with chips and a cookie. When my son picked it up and got it home, none of these items accompanied it. I paid premium pricing and tipped for nothing! Approximately $100.00 and I could have ordered ala cart and saved myself nearly $20! My sandwiches hardly had meat and bacon on them. When I called to talk to a manager she told me the pricing was extra because of "the extra wrapping and the display box" and "I don't make the pricing". Wish I had got a name because she hung up on me. This was at approximately 2-3 pm on Christmas Eve. I mean what company charges extra for a box advertising their name and logo? I am highly disappointed and will not be returning to this location! I know in the future just to order my sandwiches and get my topping on the side. read more

This location was clean and the employees were very friendly and upbeat! I ordered a tuna sub in the tub! Tre did an awesome job making it and assisting the young lady that just started. My sub in the tub was good but most importantly the attitude of the team was so great especially during the current frenzy everyone is in over the virus. Great job Jersey Mike's Harrisburg! read more

7/26/22 Arrived 15 til 9 to get told by one staffer that he'd make our sandwich and another young lady saying no they were out of bread and their bathroom was closed. Who does this? It was one sandwich to be made. Rude service. read more

I've mentioned in another of my reviews previous to this one that many times with these sub places, the thing that separates them is the quality of their bread...and Jersey Mikes has probably the best tasting bread of any of the chain sub places. I got a club supreme (roast beef, turkey and extra bacon)...sandwich was good...stuffed with meat...and I got it their Rosemary bread which was VERY good. Don't sleep on that bread!! read more

Went in for dinner and was served quickly. The sandwich was made just right and the staff was friendly. I got my order to go, but from what I saw of the place it was clean. I would definitely go back. read more

Jersey Mike's Subs - Menu - Fast Food Near Me - Harrisburg, North Carolina

My food was incorrect and I don't appreciate it. Your subs are expensive as is so there is no REASON that my order was messed up. Yet alone, I was on the phone with my boyfriend as he was telling my order and you still messed it up. From the looks of it and listening there were females that were working and were asking more questions about the order then they were listening. Custom service is key.... you LISTEN to the customer. First and last time coming back. read more

Son asked for extra meat today (9-6-23) and only given a couple Xtra slices of ham which he didn't ask for. I thought Xtra meat meant additional slices of all five meats on the Italian!!! Am I wrong?? Anyway...mye didn'tend up paying to Xtra meat due to the dubiousness of the whole thing!!! Called back to get shift mng. name that offered to make another sub.... already waiting 20mins after work in line!! Also got mng. name and person that answered phone,!!! They didn't give him a receipt read more

Always good food! Above and beyond the average sub. So nice to be able to treat friends with a good sandwich and not have to leave my house. Delivery is a plus. read more

Kind of not happy when one can not have bread and you ask for a lettuce wrapped sub and are told we don't do that. How is this not a thing everywhere now. Jimmy John's in has an unwhich in which they do a lettuce wrapped sub for those who do not want bread or unable to have it. read more

They constantly mess up my order I asked for a club and got some random from sub. Awful service too, just a bunch of lazy people working here. They will not answer the phone either probably they are too busy playing on their phone with gloves on and not changing them after handling their phones, I've seen it with my own eyes that's when I went next door to east coast wings. read more

Every time we call in an order to this location it's NEVER ready at the time they tell us to pick it up. Today we place an order and were told it would be ready in 15 mins. When we arrive to pick it up we have to wait 30 mins because they don't have our food prepared. Why take call-in orders, if you can't accommodate the customers who call-in. I also wouldn't recommend customizing your sandwich. The past 2 times I have the order was wrong. If you want a good Jersey Mike's try the one on N. Tryon near UNCC. If you're in Harrisburg just get wings at East Coast Wings So I want to credit the staff at Jersey Mike's for making an effort to make the situation right. They made our food again free of charge and were sure that this time things were timely and correct. Thanks. read more

This location used to be my favorite to goto. Now it is by far the worst. It will take you over 40+ mins to get your order, unless you ordered online cause those are done before anyone in store. The location is a mess, it seems only one employee knows what they are doing and the rest are just going thru the motions slowly. There is usually about 6 people waiting for their food to be made, yet the online orders are piled up (but not really labeled). I have went in there 2 times in the past week and they have messed up just ordering off the menu without and customizations. If you order a grilled sub and a cold one you need to keep track of it since they no longer label which one is which, and the cashier seems easily confused. After our last visit we left without our order and went to another location read more

Poor service, staff does not change gloves often, disorganized staff, why are you putting the cashier on the grille ? Terribly inaccurate in getting my order right. I only go now when I recognize the guy on the grille who seems to have the competency in making orders fast and accurate. I would not recommend this place . read more

This location has had a massive turnaround from when it launched. I'm completely baffled by recent reviews that claim they are slow or rude. They have gone from 2 star to 5 in my book. The staff is fast, polite and usually very, very busy. Most of the time I go they are slammed with online orders. There are a few key employees at this location that really make everything go smoothly and they are responsible for the turnaround. Fast food in general these days is terrible yet this place has people who are hard working, polite and they do good work. The food is great - this is to say it is exactly what it is supposed to be - a well made sandwich with fresh ingredients. I virtually always request some kind of modification to my order so there is always the possibility for something to go wrong and so far it doesn't. read more

Went in today around 12:30pm - white woman handling food with dark hair up in a messy bun was NOT wearing a mask nor gloves...I did not stay and order - it was very disconcerting to see it. Not sure if she is a manager or staff (everyone else had masks on - one hand a mask under his nose). In the age of COVID - masks should be mandatory as well as gloves! read more

Great service and delicious food ~ but cannot visit this location until all employees learn how to wear a mask OVER their nose. Disappointing during this pandemic. read more

Jersey Mikes is one of my favorite sub shops. This is my go to location because its near my house. Every time that I go they are super friendly and efficient . I always order the big kahuna chicken on rosemary herb bread. For a minute there they stopped having the rosemary Herb bread in the evenings or something. I was not happy about this at all as this is the only way that I like my sandwich. However, for the last 3 times I went I had no problem getting the bread of my choice. I love the fact that everything is cut fresh right in front of you, and cooked in front of you as well. The only problem that I run into is parking on Friday or Saturday due to the overflow from East Coast wings. Other than that this is my spot and I will continue to give them my business. read more

Ordered from their app. Asked for black olives and didn't get it. I was looking froward to this sub with black olives. It's the small & simple things that matter. It's okay without it, but I am disappointed. I have waited tables for 15 years and understand mistakes happen. But I would still like to point it out so future customers won't have this issue. Also, this location didn't have an option for the types of chips other locations have. Not sure if it's independently owner, If that's the case, then that makes sense. I only had Doritos or regular lays for options. Oh well, now I know. First time ordering from here. read more

Ordered online, simple enough. My sandwich was completely screwed up EVERYTHING! (just as other reviewers stated), no bacon, no mayo, no meat to speak of (as others warned would happen). Called up there, they said the issue was with "the young kids" working there... Ok, train them better! Wanted me to come get a new sub, but who wants to drive aaaaall theeee waaaay back up there, plus it's not just up the street... Will give it another try as my roommates Philly Cheese Steak was perfection! Hopefully, we will have similar experiences as the positive reviews... read more

I've never been to a Jersey Mike's before. This was a whim stop because it is close by and we needed something quick around lunch time on Saturday. When we walked in my entire family gave me the stink eye because there had to be 20 people in line ahead of us. But service was fast and smooth and we were out in about 20 minutes. BONUS! They have gluten free bread! They are incredibly careful while making gluten free items so there is no cross-contamination. My husband had the Italian and my daughter and I had turkey everyone loved their meals. We will return. read more

Flies flying around . Didn't greet me or acknowledge me at all. But acknowledged all other ppl when walked through the door . Floor sticky !!! Not wearing gloves. Do not visit this location !!! read more

I don't know if you're like me, but I can get sick of Subway. I love the concept but am constantly looking for a different menu of sandwiches. I have a coworker who frequents here often and it always smelled delicious. When I saw this location next to my friendly neighborhood Harris Teeter, I decided to give it a try. Wow! I had the veggie wrap, grilled and it was amazing. They have very large portions and a friendly staff. The area is clean and I really enjoyed my meal. I would recommend this to people who like me, are sick of the same old Subway sandwich. read more

Very friendly Jersey Mikes! The staff is quick and efficient. I love how everything is cut fresh, right in front of you, and made to order. A step above the other sub chains, if you know what I mean. I tried a new sandwich, and all the meats tasted wonderful. The worker added the exact toppings I asked her to. It's a little bit pricy if you add on the chips and a drink, but that's any place these days. We ate these sandwiches inside. The place was clean, and there were plenty of napkins and other items that were needed ready to go. read more

Had a great experience with Sherie, Brittany, Courtney, Jackson and Annie! The service was excellent ! This is why I keep coming back They greeted me right at the door, then quickly took my order!! These ladies had me laughing and they were so kind and welcoming. The bid me goodbye but not before they thanked me for coming ! Thank you Jersey Mike's for another wonderful experience!!!! read more

Went in at 11:35 today. Hadn't been at a JM's in over ten years. I would give them five stars for quality and price. Giving them one star for accuracy and having no unsweet tea right after opening and having a lackadaisical attitude about it. When I asked if they had any more unsweet tea made - she told me no and turned away. I wouldn't have got a combo if I would have known there was no tea. I ordered a super sub, and got a ham sub. I would have never ordered a ham sub, I would only order a turkey sub or a combo meat type sub. Wish I would have got what I ordered - because the quality was really good. read more

I have always gone to this location for Jersey Mike's and I have never been disappointed until this evening. I ordered a #56- Big Kahuna and cheese, the gentleman microwaved my bread and then once the steak and cheese was done he put it on the bread, and then he let it sit for three minutes while he was waiting for someone else's order to be done. A young lady finally came out of the back and I asked her how long he was going to let my sandwich sit there before he dressed it. By the time I got home the bread was getting hard and the steak and cheese was cold so I'm not sure if I will go back to this location or if I will never order the #56 Big Kahuna. read more

The employees are incompetent. The managers are truly that bad. Ordered $60 worth of sandwiches that they screwed up. Lied stated they were out of bread re-took the order and now 40 minutes later have yet to deliver same. Second time this particular place has roararly screwed up an order. How do you stay in business? read more

Jersey Mike's came highly recommended so I thought I would give it a try. Ordered a wrap and stood off to the side waiting ...... and waiting .... and waiting! There were two other customers. Finally got my order -- only to discover it wasn't close to what I ordered. I went back one more time to give them the benefit of the doubt. Wrong order--AGAIN! Once is a mistake, twice is habit. Won't be back!! read more

Big Kahuna Cheese Steak and the Super Sub are the best! Get the Super Sub Mike's Way

Needed this in Harrisburg. They slice meat and cheese fresh for each sandwich so tastes much better than subway. Just a sub chain but one of the best. read more

I had come late, 10 minutes before closing time. Considering Sheray and Jackson staff members of JMS had more than likely worked full shifts that day, both were welcoming, professional and courteous. Typically I would have expected to be told "sorry we are closing". Exact opposite! My order was taken and prepared with a smile. JMS you are very lucky to have employees such as Sheray and Jackson. I sincerely hope Corporate gets to read this review and gives recognition commending these two. BTW, the subs were second to none, awesome read more

Love this place! Ordering online is so easy, subs are always fresh and delicious ! Always friendly service. Thank you Jersey Mike's in Harrisburg no better place to get a sub!!! read more

I love some Jersey Mikes. Fresh bread, and meats, and very clean. #ifuxwitcha I recommend the 7 Turkey or 17 Cheese Steak.

The subs are very good. Could use a little variety on the bread. Otherwise very good sub.