I have been going to Kohnen's for decades. I am often in the Bakersfield and Tehachapi areas for…read morework, and we always stop in for a great meal when passing through on road trips. Tuesday, March 10th, we traveled to Bakersfield to pick up a vehicle I had purchased, and of course had to stop by Kohnen's. My wife and I split a Tuna and Cheddar Panini, and a loaded Turkey (we arrived too late for Sourdough!!). It is difficult to walk away without a mini-pie (try them all, but blackberry is freaking amazing!!). As always, Danelle was there with her typical congeniality and work ethic! We love her!! And I got to tell her about her doppelgänger in a restaurant in Yucaipa!! They do exist!! In summary, eat at Kohnen's!! Say hi to Danelle!

I visited Kohnen's Bakery Tehachapi yesterday with my family, and this was honestly one of the…read moreworst customer service experiences I've ever had. I only purchased two items -- one cream puff and one slice of cheesecake -- but the cashier charged my card THREE times due to repeated mistakes. Here's exactly what happened: 1) My first card (Card A) was charged $11.20. The cashier asked me if I wanted a receipt, and I said yes. Then she told me the receipt didn't come out because the transaction "didn't go through," and asked me to provide my card again. 2) I gave the same card again, and this time she charged $11.69. 3) Then again, she told me that it didn't go through, so I used a different debit card (Card B), which was charged $11.20. While sitting at the table with my family, I immediately checked my bank account and thought I had only been charged twice. I spoke to a staff member at the store and requested a refund for one of the $11.20 charges, which was processed. However, today I realized I had actually been charged three times, meaning there was still another $11.20 that needed to be refunded. So I called the bakery and asked to speak with a manager. I spoke with someone named Danielle. I calmly explained the entire situation and told her I would send all my receipts and bank transaction records by email so they could double-check and confirm everything. She said ok and gave me their email address, but it was very long, and I was concerned about making a mistake while writing it down. So I politely asked if she could text me the email address instead. Her response was extremely rude -- she said, "I'm not required to do that," and told me to just write it down myself if I had a pen and paper. Although I was already uncomfortable with her attitude, I carefully wrote it down and sent the email. However, the email bounced back as invalid, even though I had confirmed the spelling with her multiple times over the phone. When I called again, Danielle answered and said, "Ma'am," in a very dismissive tone, and told me that they had found the three charges and had already processed refunds for both $11.20 transactions. I tried to confirm which card the refund was going to, since I used two different cards, but after putting me on hold for a long time, she read off a card number that was not mine. When I told her that wasn't my card, she insisted those were the only transactions for $11.20 yesterday and told me to "check my bank in a few days" and call back if the refund doesn't show up. And, she didn't apologize for the mistake, even though they charged my cards three times and wasted a significant amount of my time. Even yesterday, when I asked for an apology, I only received one reluctantly after I pointed out that they had made a mistake -- and even then, the response was dismissive, as if I should just accept it because they were "taking care of it." The attitude throughout this entire situation was rude, unprofessional, and extremely frustrating. The cheesecake was very good. But because of this experience, I would never come back. We drove all the way from Los Angeles to Tehachapi with my family, expecting a pleasant visit, but this bakery completely ruined the day. Being charged a total of $34.09 for just two small items due to repeated errors is unacceptable. If your staff cannot properly process payments, they should not be working as cashiers. Situations like this should never happen. What's even worse is that after making multiple mistakes, there was not a single sincere apology -- only attitude, dismissiveness, and instructions for me to keep checking my bank and call back again. My time is valuable. This entire situation could have been avoided if things were handled properly from the beginning. This was an extremely unpleasant experience, and I am very disappointed. Cf) For reference, the other $16.05 receipt is for bread that my brother purchased.

Dirtiest restaurant. I purchased the food but didn't trust it enough to make at it. Waste of money.read more

The sandwiches here are great! The only downside is the deli is only open on the weekends. You…read morebetter be hungry though when you eat here. The sandwich is massive. The meats are sliced fresh when you order your sandwich. If you order a house salad its made fresh also. The owners are great and super friendly. Definitely recommend this place. Very clean also.

Amazing food - great service ! The best by far…read more Quesabirrias to die for and side dishes to eat on the side are delicious!

Food was gross and the vibe was low. The lady was at rude…read moreas well. Went to get pizza after since the food was unsatisfactory.

I love jimmy johns! Every time I come the workers are…read morefriendly and welcome you in. The manager is a pretty cool dude. They are freaky fast too. I always get my sandwich before even paying lol. The price may be high but it's worth it cause you literally get a big sandwich. I usually get a #10 with peppers and it's delicious...bread and all! Totally recommend! :)

My wife and I arrived on a Tuesday evening. The staff was friendly and the lobby was clean and…read moreopen. We were the only customers in the lobby. We both ordered 8 inch rolls, 9 grain, Jimmy Cubano sandwiches. My wife added tomatos and lettuce to her sandwich. They were very good and filling. We also ordered two medium sodas and a small bag of bbq chips each. It was 24 dollars for the two sandwiches, soda and chips. I typically wouldn't pay that much for sandwiches, but my wife was happy, so it was worth it. I would visit again.

I came in to buy ice their isn't much of a deli their is only a few sandwiches. They sell alcohol…read moreand liquor so I don't think it's very kid friendly. As I approached the register and paid the cashier was on the phone the entire time I was at the counter. So the service isn't very welcoming. And it not very clean inside.

I purchased a beef jerky today. It had maggots!! I bit into freaken maggots. I took it back and she…read moresaid for me to get another. She was hesitant, but she gave me my money back. Freaken gross!!

Ugh I hate that I live four hours away! I think about this place a ridiculous amount, it hurts my…read moresoul. Every single time we come to sequoia this is the first and last stop. Because the chicken Caesar wraps are to dieeeeeeee for oh my god ugh I just can't get enough. The freshly grilled breast the delicious home made croutons in the roll ugh it's just such a freaking bomb wrap. I have never had a wrap like it and I just all sorts of BS wraps in LA and I just don't w even try any wraps anymore in LA bc they will never live up to the ones here. I've literally never tried anything else here because this is just all I can think about. And add a nice hot side of fries perfectly crunchy outside and fluffy inside oh my god I'm so sad I can't eat it right now. But if this is near you eat it FOR MEEEE UGH

Came here for the 1st time b/c the wife and I needed something to absorb the alcohol we were about…read moreto drink at home. She wanted some Sharwma fries. While ordering the fries to go she went ahead and ordered a pepperoni pizza at the deli. Seriously is there nothing those folks can't cook. The pizza was really really delicious! Like probably top 3 in town. I would and will order the pizza again. I will also say the restaurant next door (which is also owned by them) is excellent. Either way you go you can't go wrong.

The food is always so good here--the beer battered fries are always a MUST. But what is really…read moreamazing is the staff. Jess and Ruben are always so kind and go above and beyond for customers, and seem to lead all the other staff to do the same. I have always loved it, but since it's been under new management it has seriously been so inviting each time. Service is also always so speedy! Can't beat it here.

Always a great experience at The Pickled Deli. Rueben has checked all of the boxes for a successful…read morebusiness. Excellent food, clean space and friendly, attentive service. Love this place.