I truly appreciate the quick turn-around in getting my car fixed. Brock was adequately responsive…read moreas well as pro-active with updates. One thing that I was not pleased with was that my car was parked out in the parking lot for most of the day and was not locked. I only happen to notice it through the app on my phone. I hate to think what might have happened if it had been left unlocked all night. Another thing that I feel should have been done better was putting the items in my trunk back to the way they were. As it was, my trunk looked like it had been ransacked to get to the spare tire tools to get my tire off. Not huge deal but when it comes to overall customer satisfaction and positive lasting impressions, details matter. Although I hope I never have to, I would bring my car back here over any local collision companies near where I live.

My husband purchased a new Chevy truck in August of 2019, and was re-ended a month later. Sadly GM…read morewas on strike so the truck was not repaired until November of 2019. The repair was done at Penske Collision. 2 weeks ago, he noticed some rust around the wheel well where the repair was done. I took the truck in to Penske last Friday 4/3/26, along with all of the paperwork from the repair, to ask about what can be done to fix the rust. The asked if they could keep the truck and made the repairs in less than a week! No charge! We are very happy they stood by original work and repaired the rust. Shout out to Taz who was awesome!

I took my car in for Mears to diagnose a potential issue I had. They examined my car the same day…read moreand test drove it to detect any issues. They contacted me, stating that they could not find anything that would cause what I thought was occurring. They were helpful, diligent, and honest. There was no sales pressure. Honesty goes a LONG way with me and I will definitely return to Mears when the need arises.

I went through a lot of trouble to get my 2001 4 Runner into Mears. After I dropped it off in the…read moreevening, they called me the next day to tell me they can't work on a car older than 20 years. What? Their website says nothing about this restriction and I even talked to somebody on the phone there and they never asked me for the age of my car. The person I talked to on the phone who said they can't work on it was rude and condescending as well. I asked them to at least work on the tire that is leaking and he said they won't do it. He also said there is no way the person I initially talked to didn't ask me for the age of my car, basically implying that I am lying to him. They didn't offer me anything for my troubles either, such as at least paying for my Uber ride out there to get my car. Just an awful experience.

The best Tech and customer service at a car repair shop ever!!! Don't let all the cars outside fool…read moreyou, most are waiting to be picked up. I went at the right time and got in and out in 30 minutes with awesome work done to my SUV, and at a fair price. I hope I don't need to come back soon but I will be back if I need anything because you guys are great!

This used to be the only place I would take my car. I was loyal for years. Unfortunately, they are…read moretoo busy and understaffed. They lost their good communication skills and friendliness. They also completely misdiagnosed my car so I took it to another shop. My suggestion is to pass as the quality of work is just not there like it used to be.

Simmons Automotive does solid work at a fair price. They kept our Subaru Forester going for 18…read moreyears and capably performed maintenance for which other repair shops closer to me deferred to a dealership mechanic.

We have been very happy with the service we received on our Kia. We are choosing to have Simmons do…read morea brake job on our vehicle also.

Their name is accurate! Respectfully explained priorities for safety and maintenance repairs , as…read morewell as what did not need to be done. Prices much better than dealership. I will keep going back! They were also consistent with great service with my son's car. Sending my other son to them for a service estimate, also. Very pleased!

Well first they could improve their pricing and service. Came in and was automatically turned down…read moredue to lack of availability to perform work in an efficient manner. I thought about the wait but decided to ask about the price for a transmission swap. 8,000 dollars and refused to allow me to purchase a refurbished one from outsourcing. I called him out on it. 8,000 I could buy a used car for that price. It was clear as day he either didn't want to do it or was trying to straight bend me over. I don't recommend f this is his business practices. People deserve better treatment.

As always my place takes very good cause of my TaZaFaith auto needs!!!…read more The fellas are running IT today!!! My Auto Mechanic Familia!!!

I started going to Auto Express Vale back in 2016 when I had my Dodge journey! They were always so…read morekind and helpful when coming in! As a lady they didn't treat me any different when it came to car talk. I love that family feel as well! Fast forward to 2024 my boyfriend and I share a car so it's important that maintenance is consistent! With that being said maintenance be expensive. Luckily Auto Express Vale has been the best affordable option for services such as breaks! My boyfriend is very particular with his car so when I recommend them he was hesitant. He's gone there multiple times now and so that says a lot! They don't try to force you into any additional services! They get you in for what you want and will educate you but nothing is pitched to you and I like that!

Can't really give them any stars, had an 8:30 am appt. on 3/17/2026 and no one showed up finally…read moreleft at 10:00 am. Even called the office number and I got a voice mail telling me they were either helping another customer or on another line. Left a message and I have still never received a call back!

It's easy to get good service and not come back to give a good review. So I will do better. Paul's…read moredeserves kind words for the great service they have given us on both our cars. I plan on giving them all my future service. Additional info - I just took my new used car to them because the brakes were absolutely crap. I had thought new rotors and pads all around would make it right again. The estimate was about 600 but strangely the next day when they started the work, I got a call from them saying I didn't need all the new parts and the eventual price was reduced to $173. Just got home and the brakes are like new. I am convinced these folks are the best most honest folks in the business. If you are in the general vicinity, you will want to know of the most honest family business you can work with. Kudos to them.

I thought I had a transmission problem with my Lincoln and after doing a total check up and…read morereplacing the transmission fluid, the car was running great again. I was given a 20 page inspection report on my car, everything they did on this trip, and what might need done in the future. I was relieved to find a honest company at a reasonable price. Steve B

In late 2025 I bought a used 2014 Ford Edge-Limited V6 through Carvana. After getting it checked…read moreover I discovered it needed a lot of work. I first took it to my local Ford dealership and asked them to check the car out and fix what needed fixing, the end result was very unsatisfactory leading to losing trust in their mechanics. I next took my Edge to a Christian Brothers auto shop in my area with the hopes of finding a trustworthy replacement for the Ford dealership. Strike Two!!! they tried to replace a part that Ford had already done . Bottom line , they tried to rip me off!!! I caught it and confronted their management. They won't get any more business from me. Moving forward to February 2026-My car started to experience front end suspension noises, AGAIN! (Ford fixed it-so I thought). I needed to find another shop that won't rip off the customer. Reputation is key! My search commenced and I found a local shop near me called "The Noble Mechanic" - (Reputation is key) I made an appointment and was assigned to service adviser Andrew. I told him my story and asked to have my car totally diagnosed and checked over again. I needed peace of mind on all previous work that was supposedly done that I was charged for. I stressed that I'm looking for a new shop to bring my family's business to. I received my car health report and was informed that the Ford dealership used NON-OEM third party parts when they repaired my front suspension. These were bad parts that didn't fit correctly and were failing. Adviser Andrew then provided options for me to consider and suggested the correct OEM equivalents over original OEM to save me $$$$. Overall, Their total car check and diagnosis is very detailed with pictures and the communication walkthrough is done with patience and clarity not rudeness and short answers. Although, I would like to see their labor rate charge of ($137.43 hr.) fully disclosed on invoices/bills (Had to ask Andrew for it) may be higher than other shops, but please consider this, you WANT a shop who employs highly trained and experienced mechanics who love cars and will NOT cut corners when repairing it. Reputation is key!!! Reviews count!! Thank you Andrew and your great team of mechanics for their work. The Noble Mechanic has earned our business going forward.