Nice people, avoidable problems cost me several days and somewhere north of $1,500…read more Everyone at Certified Air Care are very nice and did quality work. I used them for years to recharge my system. After techs determined my single stage system was beyond repair. I opted to replace it with a variable speed unit. I was told that I needed to replace my water heater, because the new unit was wider than the opening, and was being blocked by the water heater. The job was not specified correctly, nor double checked for compatibility. The indoor unit that was installed was not compatible with the outdoor unit. At the end of the 2nd day the correct parts will installed to get the now 2 stage system functioning as a 1 stage system. The 3rd appointment was a no show. The 4th appointment verified that an additional $300. In parts would be needed, but not in stock, and would require a 5th appointment. The new unit was narrow enough to fit past the old water heater. $1,200. For a new, lower quality, water heater was a needless expense. I opted to complete the install myself, pulled new wires, installed thermostats zone control board and programmed both the control board and the inside. They worked with me with pricing, but I would have ended up with a higher quality system for less money, days earlier. Really nice people.

We soooo appreciate the prompt response to our needs. Thought it was our Capacitor, turns out it…read morewas algae build up In our drain. Saved us LOTS of money. Our technician, Stan, was so professional, so courteous and so helpful. We will not use anyone else with our HVAC needs. With the heat temperature rising, we understand the wait to get service and will gladly wait on them next time.

This company charges a fee to come out for an estimate. I suppose maybe that's just how things are…read moredone here in Georgia, but their fee is substantially higher than other plumbers. Their estimate was outrageous- we needed two outdoor faucets replaced that were leaking. Their bid of $1200 included over $1,000 in labor charges alone. I asked for a breakdown of charges but didn't really get a clear answer. I hired someone else, licensed and bonded, and the job took 90 minutes, including a run to the hardware store. $1,000 for basically an hour of pretty simple work felt like an incredible ripoff to us. We paid more for the estimate fee to Cross and Sons than we ended up spending on parts and labor with a friendlier company.

Hi Kristina, I just…read morewanted to email you all and let you know what a tremendous job that James and his helper did making the issues right on the water heater on Friday. James was extremely professional and extremely knowledgeable!! He was very accommodating and apologetic on the phone when he called me back after speaking with Ben. Anyway, I just wanted to share my complete satisfaction and my appreciation for how all the players in this issue responded! Fantastic customer service and caring folks!! Thank you again, God Bless and you all have a fantastic 2020 !! Maria Grieshober

anchor installed a air handler in my home that had caused 60 thousand dollars in damages to…read moreflooring and structure. they do not have any insurance coverage and will not pay for damages

Horrible service, not honest and they don't try to help only to make you expend more money on their…read moreproducts, I payed $105 for technician visit only to said that my a/c was too old to get fix, he didn't check anything, I called different company to have second opinion and they told me that what my a/c need was only change the filter!!! And now my a/c is working!, I expend a lot money with Anchor for more than 12 years and they are not honest and not professional! Horrible shameless!

Have used GLT over many years for commercial and residential rental plumbing issues.They have…read moreconsistently provided outstanding service.

Excellent service! I called around 4 pm on a Thursday for a minor leak ( non emergency) and they…read morehad someone out first thing Friday morning. Within 46 minutes the job was completed and Nick and Jay were great to work with.

I called Christian Brothers to change a thermocouple on my furnace. They said since the furnace is…read morean old unit (it is) they didn't want to replace it. Explaining to me that the heat exchanger was cracked. They instead quoted me a new furnace ($3400.00). I called another contractor to look at the furnace and change the thermocouple. They tested the heat exchanger as well and found no cracks. They changed the thermocouple, and the furnace is working fine. I would not recommend using Christian Brothers for HAVC work.

Christian Brothers is still providing awesome service. My A/C went out the day I was scheduled to…read moreleave on a work trip for two weeks. When I returned from my trip, I only had one day - a Saturday before heading out again on Sunday. I called Christian Brothers and explained the situation and even though they were already booked for that Saturday, they made an appointment for me anyway. (Brenda, the office manager, is awesome!) The owner, Mr. Ashby, came by that Saturday, looked at my furnace and gave me three options - a patch, a souped-up patch, and a replacement. Since I still have dreams of selling my house and running away to Europe, I selected the patch. I went out of town for another week and half, returning in time for the July 4th holiday, and although the Christian Brothers office was closed on Friday, July 5th, a service tech, Brian, came by to install my new motor. He was very nice and as informative and awesome as all the Christian Brothers techs have been. And my A/C is up and running, just in time for me to head out again. Christian Brothers is still five stars for me.

Quick response when we had guests coming to stay. Sharod is always helpful regardless of the issue.read more

Best ever always professional and get the job done. I was able to get a service at 9pm when my heat…read morewent out.

Had a terrible experience. A guy name Kris from Premium Plumbing. I just went with this Choice…read moreWarrenty who sent this guy to my house . I told him I had a previous company that came out but my toliet continues to get clogged and this time over flowed to downstairs . He told me that the issue could be in the pipes If I had some one to snake it and replace parts . He just proceeded to tell me what he think the issue is but could not look at anything unless the warranty company gave him permission. So he sat on my tub and got on the phone . He said the toliet was not clogged because I had unclogged it. I wanted them too check things out he refused to do anything but charge me 85. I asked can he snake it he says no ..can you change a part he said no ... so I preceded to say you came out and did NOTHING. He also had said if the warranty would not pay he would do the work with his company so at that point I knew i Was getting ripped off. I lost 85 and canceelled the service with Choice Warrenty lost money for doing that . On top of that the guy asked why I had an attitude he trying to help . I was very professional and just told Him I never had someone say they think this is the issue and did nothing else . I will tell all my friends and family not to use Premium PLumbling or Choice Warrenty . Worst experience ever lost 85.00 in fifteen minutes and the guy did NOTHING!!! It's sad the way these companies rip off WOMEN. Keithlyn Smith

This was the second time I dealt with Premier Plumbing. The first time, I had water coming from…read moreunderneath my floor, and they were the ones who told me I needed a full remediation. They recommended a remediation company, and that company did perform the work. Unfortunately, that entire process turned into a complete nightmare and has caused ongoing issues. Later, I had contractors do some work and called Premier back out to check the plumbing. At that visit, they quoted me nearly $2,000 for work they claimed was necessary. Fortunately, I had another licensed plumber scheduled right after them, and that plumber confirmed that almost everything Premier said I needed was unnecessary. After reading other reviews, I'm now questioning whether I even needed the original remediation they recommended in the first place. Overall, the entire experience felt like a cycle of referrals, rising costs, and very little transparency. Based on my experience, I would be very cautious before using this company.

I had an issue with my a/c unit not cooling at all. Air would blow, but it was not cold. I…read morecontacted them through Yelp, but they had me call in anyway to schedule an appointment. Their availability was good and so I scheduled. The technician arrived on time and was very friendly. He diagnosed the problem and provided the repair and approximate cost (I needed more freon, so the price was set per pound, but there is no way to tell how much I needed). I thought the pricing was fair and the only issue was that the technician thought the service we needed to be added on top of the repair fee. I was told in messaging, which I had to show him, that if a repair was done, the service fee was credited toward the repair. He had to call the office and this took some time, but eventually it was straightened out and our A/C was back to normal!

So far this company has been amazing. They have been quick with scheduling and getting a quote to…read moremy husband and I for a new system install that will replace an old unit. The owner and his son came to the house and were very nice and professional and explained to me what would be best for our situation. I will add more to my review when we have the service completed. I really can't figure out why the other review is so poor. You can't review a company with one stars if you don't like the price. That really isn't a fair review.