Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

Happy to say that I had a great experience with Plumbing to a Tee…read more A piece of the face plate / ring around the tub drain had corroded / rusted and cracked off. The missing piece was causing water to leak through the floor / downstairs whenever we turned on the faucet. Responsive - * Responded to my texts quickly and was able to come out to take a look within 48 hours. Communication - * The owner, Rashad / Mr. Patterson, texted me to let me know he was going to be running about 30 minutes later than our scheduled time. * Once he took a look at my plumbing issue, he provided a detailed, thorough explanation of exactly what the process would entail. Price - * He was willing to work within my budget to get the job done. Other - * He's licensed, bonded and insured. * He warranties his work. * He's willing to provide written estimates and invoices. * While here replacing my tub drain, he actually took a look at my kitchen sink and resolved an issue with the faucet (installed a few months ago). The faucet was installed by a handyman and he'd failed to tighten the faucet and faucet handle and I'd been dealing with it for months. Mr. Patterson tightened the base of the faucet down AND tightened the handle AND moved the hose weight to the appropriate spot - at NO ADDITIONAL cost.

Excellent work installing my hot water heater. I love the videos showing how you do the work. And…read moreyou are not trying to break the bank vault !! Thank you for being there for me in my emergency !! God bless you !!

I literally called around 9am on a Sunday for a clogged drain and Brandon was at my house and had…read moreeverything done by 11:30am. After dealing with flaking plumbers, plumbers that I literally had to call back because the work wasn't completed properly, or even plumbers that brought their toddlers to work with them . This was a very pleasant experience and already gave out his number to everyone I know.

Non Stop Plumbing literally saved me so much time and anxiety. I had my tenant facetime me at…read more10:50pm on a Wednesday night and point the camera at the ceiling where water was GUSHING into my dowstairs area across two rooms... I FREAKED OUT! I called Brandon and he told me to calm down and that everything would be alright and that he would get his remediation team out first thing in the morning to handle the clean up. The issue was a ruptured ice maker water line on the freaking fridge... He told me not to worry, they delt with this issue all the time. It is just something that happens and the best part; in this case it was COVERED BY INSURANCE :''') BLESS. He reccomended an amazing remediation team that he works hand in hand with and together they worked with my insurance. I really was grateful to have him hold my hand and walk me through the steps. I had no idea what to do. I always appreciate the expertise and a knowledgeable plumber. They have for sure helped save me time, money, and decreased my blood pressure. They have replaced replaced my toilets on a seperate occasion before I rented my home out and was able to advise me on which toilets were better tyhan others and fix them to where they weren't rocking lol... BBP...IYKYK. HA. But, I was just choosing cheap toilets because it's a TOILET lol, I had no idea they made different heights, widths, seat combos, bowl combos or had differing levels of suction and durability. I know now! FYI rocking toilets cause deeper issues. "Wax ring issues manifest as a wobbly or unstable toilet, water pooling around the toilet's base, damp or spongy flooring, persistent sewer odors, or mold growth, indicating a compromised seal between the toilet and the floor flange. These problems stem from improper installation, causing uneven compression, or from age and wear, allowing water and gases to leak. Addressing a failed wax ring is crucial to prevent extensive water damage and subfloor rot, often requiring a professional plumber for replacement. " My wobbly toilet broke the flange and caused more damage than just a toilet. YOUR WELCOME Long story longer.... I won't call anyone else.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

The tech never showed up to the appointment. No call nothing. I was told he would arrive between…read more5-7pm. My original appointment was scheduled between 4-6. My appt was rescheduled cause I received a call at 3:30 saying a tech could come, well I was still at work. Yeah I'm good on this company. First time experience trying to potentially use them

Called and was quickly scheduled but the woman who scheduled was rude. The woman who I got a missed…read morecall from was rude. So I called back and canceled. If you don't like your job or people, you all are in the wrong business. I won't spend where I'm not respected.

Reasonable humble did a great job done can't complain and…read moregrateful and blessing you so with him specially as a single woman, he didn't go over my head with the prices done in a sufficient timely manner thank you very much JB.

They had good customer service, were responsive and knowledgeable will definitely use again.read more

I had an amazing experience with Roto-Rooter today had an outdoor spigot replaced . He didn't try…read moreto up charge me . Service was great quality was good and good value my technician was Christopher.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Johns Creek or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

The customer service provided by the Clog Dawg was outstanding. They quickly returned my phone call…read moreand was able to get someone out same-day (I called on a Friday afternoon). Kenny arrived as promised in the window quoted and was able to both diagnose and fix the sewage ejection pump problem the same day. I need to reiterate that this was at the very end of the day on a Friday whereas most plumbers couldn't make it out until Monday or Tuesday the following week - talk about above and beyond! He offered two different potential fixes as well as a stop gap fix in the event we wanted to delay a fix for little longer. I'm always so appreciative of someone who doesn't immediately go for the most expensive fix. Kenny really listened to our needs as we deliberated which one we were interested in moving forwards with and was never pushy. We ended up going with the full pump replacement because he had built up trust and really knew what he was talking about, so we were confident he'd do it right to produce the longest term benefit. The price was fair and the work was top notch. He fixed our problem efficiently and effectively, and described everything with the perfect level of detail. He even recommended some good preventative/damage mitigating recommendations that we could invest in ($12 water alarm from Amazon) in case an issue were to arise again in the basement. This company is amazingly customer centric, they absolutely wowed me with their service and care. Kenny and Clog Dawg will be our first call going forward for all our plumbing needs. You have a customer for life!