Train your staff to treat your customers in a professional manner. Instead of listening, the…read moreemployee started screaming. Thankfully, this is not the only laundromat in the neighborhood. I refuse to patronize any business that mistreats their customers.

I've been living in the area for 15 years and typically go to the newer laundromats over by White…read morePlains Road. They leave you alone and their machines don't disappoint but sometimes when I want to not walk as far I've come here and I have to say the short, older, blond woman who wears glasses and runs the place is RUDE and the "mechanic" is even MORE RUDE. One time I was pressed for time before heading to work and I didn't realize that the dryer I was using was not hot enough to dry my work clothes all the way. I presented the problem and how I couldn't wait to re-dry them so I asked them to refund me the money at the very least. The mechanic said he would not and then referred me to the short, older, blond woman who brushed me off and told me to speak to the mechanic. It was this back and forth that was so unnecessary for machines they should be paying more attention to and maintaining. On top of that this issue was for about $1.70 of a refund which was ridiculous to deal with. I took the refund and then asked her if I could have a thin plastic bag to put my wet clothes in so they don't wet my other load of dry clothes and could you believe she wanted to CHARGE ME $1 for the bag?? These people CLEARLY no NOTHING about retaining customers and holding themselves accountable for the overall inconvenience. Yes, they refunded me but they could have been kinder and more courteous about me not ruining my other clothes plus a dollar for that thin ass bag was too much. Will most likely have to go back there since they're close by but I really, really don't want to. Check your dryers and stay away from that lady if you have to wash there.

Too bad the people running this place are what ruin it. This is the closest laundromat to me, but…read moreI'd rather haul my laundry two extra blocks than deal with the attitude here again. I came in, started my wash, and came back about thirty minutes later to move my clothes to the dryer. The warm welcome I got? An angry "Hey you! What are you doing here?" shouted across the room. Nothing like being treated like a criminal for doing laundry. Another employee saw what happened and tried to smooth it over by saying, "I'm so sorry, we just have people who come in here to mess up the bathroom." Oh great, that definitely makes being yelled at feel so much better. Apparently wearing a T-shirt and gym shorts is enough to raise suspicion now. Who knew laundromats had a dress code? Maybe next time I'll wear a tux so they know I'm here to wash clothes and not commit a crime. Convenient location, but I'll gladly take the extra walk for a place that doesn't treat its customers like a problem.

Great manager... helpful and nice. Deliver as promised nice and clean…read moreHad everything available pods, detergent, large machines, timed so no need to guess how long it takes and service

It is convenient to me . Some nights have early closings ; always best to look up the hours …read more Fortunately, right outside the laundromat is a north bound bus stop . Once on the bus ; you are five minutes from a 24/7 laundromat ; also on that corner is a nice restaurant; whether you need the nearby laundromats or not .

I love that it's so big inside I always get a washer and dryer no matter what time of day I go the…read morewashing machines wash good and dryers get hot

The staff was super friendly. They walked me through what I needed and how much things were and…read morewhen the younger kid tossed my dryer sheets accidentally, they replaced no questions asked. It did everything I needed it to. Easy, convenient, awesome.

I normally don't do laundry on Sundays, but I decided to at the last minute and ended up in…read moreWashland since many machines elsewhere were occupied. This place has plenty of machines available, which is great. However, they don't accept Apple Pay or credit cards, which is a big inconvenience. You also need to purchase their laundry card in cash to use the machines. Their price points are weird... none of them are by standard quarter increments. Their large load is $8.59, medium is $7.29, and small is $4.59, and their dryers are by 35 cents increments. The hours of operation are from 7am to 9:30pm, with the last wash allowed at 8:00pm

I'm not sure what is happening here. There is an older lady worker here who is terrorizing…read morecustomers who do their laundry here. I also drop off. But she's not pleasant. She actually pushed my kid aside so she could pass when there was room; did not say "excuse me" or other polite warning language. The worker makes faces. She yells at customers. A woman arrived at 6:45 p.m. and she snarled at the customer that it was almost 7 p.m. (last wash time). Bizarre, just bizarre. Other workers---one of the nice other workers left to go home overseas (Malaysia?). Sharon is still a wonderful add to this laundry spot. I will go when Sharon is there.

Worst laundromat on planet earth. I would give them 0 stars if I could. I literally get my laundry…read moredown 5 blocks away from here instead because it's that bad. Sometimes I like to do my own laundry when it comes to my intimates or bath rugs. They literally get an attitude because they want you to do drop off. They literally told an older lady to come back another time because they were doing customers laundry. Also, the last time I would ever go back was when they refuse to give me change. I had 2 dimes and 5 pennies and they refuse to take the 5 pennies. Don't waste your time here.

I really like this laundromat. It's always clean and the employees are nice. I stay at a hotel in…read moresoho that offers a very expensive laundry service but i prefer to take a short walk to this laundromat for less than half the price. Ive been here so many times. It's convenient and if you don't have time they will wash and fold for you and it's still half the price of the hotel service. I highly recommend coming here to do your laundry.

This is the most efficient and clean laundry service in NYC. I've been using Laverne's wash and…read morefold for the last two years and I couldn't imagine life without them.

Great service nice people I tend to go inside there every weekend to do my laundry j like it cause…read morethe service is great there clean nog far from home the machines are cheaper than other places it's located in bottom hill Giana's area in Brooklyn very close to all the shops downtown I rec on end everyone that lives near this laundromat to try coming there oh won't regret it it's a big laundromat with a lot of washer machines and dryers the people that work there are nice the ladies and nice men are there to help with all your concerns please try giving them the service

There are good amount of washer/dryer. great neighborhood laundromat!! it is very convenient and…read morevery clean.

I haven't done laundry in over a year! Wait. That didn't come out right... This was the first time…read moreI've been to a laundromat in BK in over a year. Maybe that's the reason I screwed up this first visit back to this place because I left an entire load of clothes behind in the dryer! The staff was nice enough to keep my clothes tucked away nice and neat until I realized two days later that I left them behind! This place has been clean pre-COVID and they've BEEN sanitizing the machines and folding tables in between customers before the pandemic. Many of these Bed-Stuy laundromats make me want to hand wash all of my clothes and never step foot in a laundromat because they are just way too unsanitary-- but not this place. Once you take your clothes out of the washer, they are sanitizing inside and out. No more strange smells after someone takes their supposedly clean load out and no more bringing my own sanitizing products to wipe down the washers before use. They take care of it for you! Floors stay mopped and clean so you don't feel so bad if you drop a panty or two. Other laundromats I will throw away any piece of clothing that falls to the ground but here, I'll kindly rewash them. That says a LOT. If you need any detergent, laundry bags (plastic or cloth), bleach, dryer sheets, fabric softener, etc., they've got a little convenient store and a vending machine inside to get all the stuff you need. I can't say the staff was always so welcoming but the owner is soooo much nicer now. Whatever change happened has truly warmed his soul and I feel more happy spending my coins here! Before this was the only laudry place to go to because I lived a couple steps away, now I gladly drive to this place because it's worth it. There's a change machine (all machines take coins) nice size options for washers and it doesn't take a crazy amount of detergent to get things soapy. A quarter gets you 7 minutes for the dryer. If you are a nice person who doesn't overstuff the dryer, 21 minutes is all you need to dry a load-- 75 cents ain't bad, huh? This isn't a large laundromat but if you go during non-peak times, you can get your washing done quick and easy and maybe catch a show on the big tv screen while you wait! Clean + Kind = My Laundro-Loyalty

Horrible. I was just there to wash a blanket I forgot at my normal laundry. The small washer was…read more$3.00. First there is no water in the area to help wash down the detergent. My blanket came out stained with detergent residue and the guy who was running the place told me this small thin blanket was too much for the small washer. I was surprised because $4.00 could have washed the blanket and a sheet set at my old laundry. Then, i noticed how the workers treated the drop off laundry while the same guy was towering over each girl at every machine. First they dumped the clothes on the dirty floor to separate. Then most of the time alllll of the clothes went into one large wash machine. There was no care.No colors and darks were separated, so go here at your own risk. I wouldn't want my clothes dirty or not dumped on the floor and to go there the low prices aren't what they seem if washers are small as hell . And the manager was micro managing like hell.