Absolutely INCREDIBLE customer service! In an era of unfriendliness and a lack of regard for…read morecustomers, it is refreshing to shop in a store and be appreciated! Not just once, but EVERY time I shop here! A special thank you to Rowan for his considerate bagging and friendly conversation!

Yesterday, we purchased two Nordstrom gift cards from Ralphs on Marguerite Parkway one for $50 and…read moreanother for $70, totaling $120. We gave them as a birthday gift to a family member. Today, when they tried to use the cards at Nordstrom Rack, the cashier informed them that both cards were empty and flagged as fraudulent. I went back to Ralphs to understand what happened, but unfortunately, no one provided helpful assistance. Instead, I was told it was "not their problem." I explained that the cards were purchased directly from their store, so it should absolutely be their responsibility to help resolve the issue. To make matters worse, an employee named Tony spoke to us in a very unprofessional and threatening manner, saying, "Don't make me be hard on you," which was completely unacceptable. This is extremely disappointing customer service. I have now lost $120, and despite being told nothing can be done, I strongly believe this situation could and should be resolved. Bottom line: I would strongly advise others to be cautious when purchasing gift cards from this store.

This is a clean, well stocked store. Brandy and Akrum are great in the bakery department. Akrum…read morewill customize your cake - she's great at it. Tony is great in the meat department. He's a wealth of knowledge when it comes to steak. The produce department needs more friendly employees. The guy doesn't want to be bothered. The pharmacy department is excellent - David and Jessica. The florist department needs to be more like the Pavillions in RSM. That's where I go for flower arrangements - ready made and custom. It's like night and day difference on how it's run and quality of arrangements.

I come to this Pavilions once or twice a year for hard to find items. Each year I find my favorite…read moreeggnog, which they have the largest local inventory. I use the self checkout so not much interaction with the staff. Store has been clean on every visit.

Love some of the staff, but there are some staff at this location that have TERRIBLE attitudes with…read morepretentious and condescending tones when at the register or asking for help. It's beyond rude when everyone else seems so charismatic and optimistic. Want to shout out Carter, mackenna, and Josh for being excellent staff members but I'm not coming back to this location

This is my go-to Trader Joe's, I'm here once a week to stock up. I love how in this economy TJ is…read morestill able to keep the costs low. This location is always clean and the staff is very friendly. My kids love the frozen bulgogi, it tastes perfect over rice. There is ample free parking in the area.

The Bakery was so kind to me and helped me select Halva and Dates with Walnuts for a dear Persian…read morefriend! I had no idea what I was doing, so your thoughtfulness was truly appreciated

Persians know their produce and their prices. I visited here with my parents and was pleasantly…read moresurprised by all the variety if fruit and veggies. I had a question regarding bakery items, and especially for halva. The lady behind the counter was soo nice and helpful. Using my american farsi she was able to help me without judgment and guide me. Pro tip: you can order halva 2-3 days prior and have it made in small individual servings depending on quantity of people . For non persians reading this: God forbid someone has a funeral, memorial service, celebration of life, "halva " is something that is served along with "khorma" dates with walnuts. People like me, dont know how to make it. So its nice to know if that time comes and its needed , its an option to order ahead of time and have the custom items for our tradition to be available. The guy at the cheese/deli counter was also super helpful with me when ordering my feta bulgar cheese. We love our cheese, with walnuts. So since i was trying this one out, i decided to get a small size with the water in a separate container. Overall i like it here. Only issue, is the pricing. Mission ranch market a few miles down is more cost efficient and lower in cost for the value compared to here. So if you need to grab some items its worth coming here as it's closer. But if you are looking to go full in grocery shopping, i think MR market is better in terms of value and quality. Id come here and see for yourself.

I am so very happy to have a Stater Bros. in my neighborhood! The store is well-managed, and the…read moreentire team is kind, helpful, and knowledgeable. I especially want to thank Octavio and the butcher team. I had a specific order that I requested around 7:00 a.m. Octavio asked for my name and told me it would be ready around 8:00 a.m. I even tried to tell him not to worry about it and that I would just request it when I returned later. I ended up coming back around 11:00 a.m., asked about my order, and was pleasantly surprised to find that it had been filled and was ready for me! What amazing customer service and follow-through! Honestly, I shouldn't have been surprised because the butcher team consistently comes through for all of my requests--whether it's specific pork chops, burger grind, or other special cuts. The entire Stater Bros. team consistently exceeds my expectations. I even witnessed a manager helping the restocking team. When someone thanked him, he simply said, "I'm helping out." That really says a lot about the culture and teamwork in this store. Thank you, Octavio, and thank you to the entire butcher team for always taking care of your customers. Your hard work and commitment to excellent customer service do not go unnoticed! You have definitely earned a very satisfied and loyal customer!

I have been shopping at Stater Bros. for over 25 years, and I am so grateful we finally have the…read moreLadera location. It is wonderful to see several familiar employees here whom I recognize from other stores. The entire management team is exceptionally friendly. The store manager, Jason, is one of the most professional and welcoming managers I have ever encountered. Maurice, the previous manager, is also fantastic. I have never had a single issue at this store; the entire staff is wonderful. On top of the great service, Stater Bros. consistently offers the best prices of any grocery chain. My grown children now shop at Stater Bros. as well, and I am certain this tradition will pass down to their own children. Highly recommended!

Picked up some chicken, tissue, water, apples, and a few other items. The store is clean and well…read morestocked. Customer service was good and one of my Starbucks spots is located in the store. Conveniently located and easy parking. Recommended

I live 1 block from this store and am always here. Sherry is the best, the definition of excellent…read morecustomer service! This whole Albertsons has the nicest, friendliest staff and the Starbucks inside has the greatest staff of baristas. Gina, Patricia, Richard, Veronica, Tracy, and Sherry are what makes this store great!

this location is the best. I think management has something…read moreright in the sense that they offer good deals and the discounts they give ,makes me a repeat customer. Sometimes they have discounts on things that are not even expired for a long time and I asked about that and they said management like to keep everything super fresh and will put things on sale if it's kind of near expiration date they have high-quality control. The team works together and they have always helpful but I have to say my favorite team member is FABI . What a great guy so helpful! He's always smiling and he always asks me if I need help and I hear him asking other customers if they need help. I've been going here for two years now since I moved here. My favorite store! Lots of organic stuff lots of fresh fruits and vegetables and high-quality food run by experienced management

Went to get $5 Sushi sold out not even 6pm yet. I could understand if it was like 8pm but its 5:55pmread more

I really appreciate Albertson. Whenever I forget to buy something or don't have time to go…read moreshopping, I always order from here. It's always delivered on time, and everything is fresh! Thank you!

I used to frequent Albertsons in Irvine every weekend and really thought the quality of produce,…read moredeli and butchery would be the same across branches, but that's not the case here. I'm not exactly sure why it feels like such a stark contrast, but it feels like the quality of some items diminishes by Saturday/Sunday. I'm very cautious when it comes to purchasing meat packaged by their butchery. Some of the beef appears brown in the store and if they weren't, they would turn brown within a day. I don't know if it's the way the meat is stored or processed, but it doesn't appear fresh or appetizing. However, if I purchase brands that are packaged by brand names, it's usually fine. The produce selection here is decent, but I feel it's not super diverse or abundant, even in peak seasons. For example, some of my favorite fruits are pretty limited in availability such as watermelon, white nectarines, or pears. It's possible they aren't prominently featured at the storefront or the entrances due to limited spacing, or maybe limited shipments. It's just disappointing to see such a small inventory. I think for me, it was a big shift in my shopping routine. I used to be able to find everything I needed as a one stop shop, but these days, I feel my basket is lighter. I come through out of convenience and have prioritized different grocers.