This was my first visit to this diagnostic Radiology center in Elmont…read more Despite the changes and restrictions with COVID; I MUST SAY that I was very impressed with the courtesy and effectiveness of the staff in the front office; which was amazing. Especially my initial interaction with the young lady who checked me in. Very courteous and professional - with such a compassionate nature. I cannot, however, comment equally for the technical staff. I had only one interaction and it felt distanced and cold. A patient having anything done medically ( however intricate or simple) is very stressed and tense - and that interaction with the technician is what calms the patient. My interaction was uneasy. I do hope that there are other technicians at this office who are more compassionate with their patients.

I went to S&P to get an MRI with my prescription. I asked the clerk if I can get a same day…read moreappointment them he asked the front desk manager which she insisted I wait 3 or 4 days to get an appointment and approval from my insurance which I did not need. I called insurance and they spoke to the manager at 150 Sunrise Highway Lindenhurst NY. and told her that I did not needed approval from insurance. Still manager said I Needed to wait. When a person is in pain just need support and I was in lot pain and that manager make my pain worst. I ended up going to Northwell in Bayshore and did my MRI same day. To the front desk manager at S&P have more compassion or get another job. Thanks someone in a lot pain in Lindenhurst.

Appointment was messed up. The entire Front Desk Team worked TOGETHER to get me taken care of. They…read moretook initiative, were pleasant and professional. The Tech was swift, knowledgeable and ensured I understood every procedure beforehand. All of this is why I will continue to return.

Impossible to call any unit!!! I am done with this company . They lost my business . Impossible to…read moretalk to a real person

I had the pleasure of meeting Debra, for breast mammogram, at the Lawrence location. First to…read morecommence, I lovelovelove this company, I will always use their facilities- awesome front desk staff, clean, professional, and helpful! Debra was delightful, gentle, caring, yet direct- did her job and I felt comfortable under her care. And secondly I will do free advertising forever, love the gift bag and pen. Victoria did an awesome job with my sonogram, and Shermaul was equally wonderful with printing my prior reports. As you can see, I value quality healthcare services! Thank again'

This is a great place to get all MRIs and x-rays done and the staff is easy, personable and…read morefriendly. Any extras needed, they are happy to comply and accommodate. This is a nice facility that is convenient for where I live and I will use them for all my MRI needs.

I was referred here by my pt/rehab center and that review they had on here had me hesitant to come…read morebut luckily my experience was the complete opposite. Initially I had to call and move around my appointments and they were very helpful over the phone. I came in last week for my first set of MRIs and was a little annoyed after arriving the 15 minutes early and still having to wait 45 minutes to start my MRIs. That's why they lost a star because one thing I hate is waiting. Especially if I come in early. Today I did X-rays and MRIs and this experience was great from start to finish. They brought me in on time and everything was done quickly and I was out in a little over an hour which is normal for all I did. The technicians are nice and helpful. They told me they will send my results over to my doctor. If I want a copy then I can come in and pick them up. All in all, I would recommend them.

The women at the front as a whole are very rude. Prior to me even coming in I was told on two…read moreoccasions to call back because it was only one person there. I work in the medical field and for sure that's not something you express and definitely not with an attitude. When I finally got through at a later date I just seen that the workers are not friendly people and I wonder if the owners know that they aren't. Sometimes I wonder if people are greatful to have job but I guess people forget and take the people for granted that actually play a role in keeping them employed. My main point is just simply RESPECT

This imaging center is huge, parking lot is hug, and the gave free valet parking…read more Finding my way to section D and checking in. There's a little rough spot with check-in. I by- pass the check in booth because no one was present so I went to the counter and was to go back to the booth. The lady at check in had just returned and she tagged if she could help me and I told her that I had to check in and she got a little rude. Her reply and tone was, I'm helping two people. She could have stated that she will be with me in a moment, a much better reply! I went back to the front desk as I was summoned from the person that sent me a way and he was kind and pleasant to deal with. After check in I dealt with the techs. Tina was the first, giving a mammogram it was a strange experience for me e as a guy but I made it through. Jesse was the sonogram tech. Very pleasant experience and both were giving me information as to what was about to occur. I had to do an chest X-ray and that also went well. I didn't get the text name but he was very apologetic for the delay in the waiting time. He didn't know that they put out charts in door rack. The facility is emaculate and very much in order. All of the other staff that I dealt with were professional, and compassionate.

Breast imaging got a makeover it turned out to be very nice quick experience. The staff is always…read morenice when checking in. When scheduling a 7:15a appointment there is never a long wait. The seating area is nice and comfortable it doesn't feel like your in a doctor's office they have a coffee and tea station for the patient's. I like the hallway pink decorations. The staff always verify your demographics and asks it you need assistance. Also a nice pleasant experience.

Immaculate facility that cares for all of a woman's testing needs…read more The staff is friendly and knowledgeable. The doctors really take time to answer any questions you may have. I feel confident when I come here that I 'm receiving top notched, professional services.

My mom made an appointment, she waited for it for so many days, she called ahead that shes gonna be…read morelate because of traffic, she came from work and the staff says its okay to came in late, and when shes in there already they didn't accepted her and force to go home. How inconsiderate. Next time tell to your client ahead that "sorry we don't accept late" instead of saying "yes you can still come in" and ended up being rejected. If theres 0 star I'll rate it 0 for patient care and consideration. 0 Veracity, 0 Altruism, 000 horrible system.

im quite shocked with the reviews. Whenever i go there for mammos, and scans ive always had…read morepleasant visits. Never long waits, the staff is friendly, Matter of fact, thats why i prefer to go to the Lynbrook location. im due there for another mammo soon. i hope i have a smooth experience as ive always had

I had a very positive experience at this facility from start to finish. I was a bit nervous about…read moremy procedure and the entire staff was very caring and accommodating. The receptionist greeted me nicely and was very empathetic. She explained the paperwork and directed me to where I needed to be. My CT scans were done ahead of schedule. Bobby the lab technician was wonderful - very friendly and reassuring which helped to calm my nerves. The nurses were also extremely efficient and kind. My results came back very quickly. I would highly recommend.

I came here as a visitor, dropping a friend off. We went inside and a lady at a podium, directed us…read moreto a certain office. The lady in the certain office directed back up front. No clue to the exact "upfront office". Ended up in the wrong office, they directed us to the office directly in front of the very first lady at the podium who told us to go to the office in the back. I think that we are in the correct office! This office sends us back to the very first lady at the podium so that we can check in with her. Then they send her down stairs, I go along to wait in that waiting area. I get down stairs and the staff began to speaking rude to me as a visitor. I stood in front of the chair to see the directions they are going. ( I didn't move) They thought it was necessary for her to tell me that the room was fur patients only. I was responding by saying I'm just watching the directions. They other staff member was present and must have got offended by my response so she kicked me out of the waiting area and told me I had to leave the area. I asked, shall I go back to the room that we started in. Her nasty response was, just find a waiting room upstairs. The improvements needed for a pleasant visit would have been for the lady at the podium to take charge and ask questions so that she can do her job and direct people to the correct area. That would have prevented us from going to 3 different places. A staff member was blowing her nose the entire time I sat in the waiting room which was really disgusting. Om our exit, the lady at the podium did tell us to press "S" for street to leave the building. So I guess that makes up for the entrance..... NO! I wise not to come here again. Not even to drop someone off. I'll just stay in my car instead of parking in the valet. By the way, he was the only person to provide exceptional customer service!

I called Main Street Radiology to make an appointment. My preferred location was Downtown Flushing…read more Unfortunately, they were booked until December. Luckily, the scheduler was able to book an appointment for today. It was about a 30-minute walk from my house to Main Street Radiology. I haven't stepped foot inside this Bayside location for eight years. My arrival time was at 11:45 a.m. to check-in. I completed the pre-registration questionnaire. I went downstairs to L1 for my annual mammogram, breast ultrasound, thyroid ultrasound, and abdomen ultrasound. Wish me luck!

The woman that checked me in had a bit of an attitude, I guess I interrupted her not having to do…read morework because talking behind the counter to her co-workers, she was laughing and enjoying herself. The guy doing my MRI's who I had once before whose name is Peter, is an absolute sweetheart. He was just over the top accommodating because I need to be comfortable lying in that machine for an hour and he made sure that I was.

They are reliable. Jen is very experienced and does the job without causing pain. (6 Ohio drive…read morelocation).

Corporate needs to send an hvac tram to this location ASAP! I thought I was going to pass out in…read morethe office because the AC unit is not working! I feel sorry for the staff as I had much difficulty. They were swamped with appointments - wall to wall people and absolutely way too hot inside. Nobody should work in those conditions and the office should close until it is fixed . Patients with medical conditions can not tolerate that and I question if it would alter the specimens

Your plebotimist is excellent. Personable, kind compassionate. You name it, she has what it…read moretakes.Whatever you are paying this wonderful care giver, it is not enough! Quest is most fortunate to have her in your employ! Thank you Miss for your due diligence in seeing that I was treated in a most caring manner! Tom B.