Like most reviewers, Jen is definitely challenging to get a hold of, but once getting an appointment in, it's pretty much smooth sailing from there. Yes, I have ran into many obstacles getting in between appointments, but lesson learned, schedule before you leave with her. It's easier to establish a future appointment and cancel/ reschedule later than trying to get in touch with her for an appointment. Trust me, I know. Jen is usually accommodating towards all scheduling needs, however weekends appointments are usually booked up. Recently I texted her to confirm my appointment but informed I'm available today if she can accept me. I told her the condition and length of my hair, and informed what results I wanted to achieve. This way she knew what to prepare for during my appointment. Took her a few mins to text back and told me if I'd like to go darker, she can squeeze me in right now. Though this happened by luck, I don't expect to be this lucky every time. Jen usually knows I have a crazy schedule just like hers, but if I have some flexibility, it doesn't hurt to try. Jen always delivers quality work after each hair appointment. She definitely recommends the best products and literally cares for clients hair and look. If you can be patient enough with her communication skills, you definitely won't regret getting in with her. I made a mistake going to someone once when I couldn't get a hold of Jen between my last appointment with her. Jen worked twice as hard on my hair to fix the damages done, but was still very sweet and understanding of the circumstances. Now I know to just be patient and good hair will come to those who wait for Jen to respond. Lol! read more

I guess you have to be super VIP or in some cool kids club to get your hair done w this person. I remember a couple years ago I tried getting an appointment with her. I called, emailed, and texted. Finally got a text response 3 weeks later. Too late - already had my hair colored by then. My friend insisted she usually isn't this bad at communicating and that she's typically just really busy (too busy to text back? Right.). Thought I'd give her the benefit of the doubt and try again. I emailed, txted, and messaged on Instagram this time (since I noticed she was posting some recent photos - for a while I thought maybe she stopped coloring hair so I checked insta for recent posts. Yep still doing hair. On who I don't know). Still no response and it's been a couple weeks. I guess I'm not part of this elite crew who gets their hair done by the self proclaimed Guy Tang of Houston. Eye roll. I was able to get an appointment at M Salon with the awesome Chris Do instead. Stay tuned next week when I show you his work! read more

The number provided is a cell phone number and no business website. You can't ever get anyone to answer the phone. The voicemail seems to be always full. For a first time experience this is pretty bad management. Am sure a lot of customers get turn away due to lack of service. read more

I can't be more pleased with my whole overall experience with Jen! She seriously knows hair. Her prices seem high at first but, it is well worth the money. I had previously gone to get balayage done at a trusted salon. I was so disappointed when I left. I had uneven tone, big streaks, and a choppy cut. I couldn't believe how bad it looked. Thank God I found Jen, she first wanted to see what my hair situation looked like and to see if she could fix me. Though she is very busy, she was able to get me in and I'm so glad she did! She really took her time to color correct and blend and tone. She fixed my cut and it all came together great. I looooove my hair! Check out these before and after shots. read more

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Okay, so I'm changing up my review because I was able to get a hold of Jen! Once she messaged me we got an appointment settled right away. I usually feel a little awkward on a first time appointment with stylists, but it's really easy to warm up to Jen. She is really laid back and took her time explaining to me what needed to be done in order to achieve the look I wanted. I really wanted an ashy colored hair color as I'm so used to my dyed hair looking orangey brown. She took her time and even allowed extra time for the color to settle, making sure the color was perfect and up to my expectations. After the coloring was finished, she cut my hair and curled it -- I felt so gorgeous! I thought my hair would feel a little damaged but its actually really smooth for it being processed and lightened a few levels. People were hitting on me the rest of the day as well. That really took me by surprise. My mother said she liked it a lot, even though she previously didn't like the idea of me lightening my hair. I'm Filipino so having an ashy brown/dark blonde hair is usually difficult to pull off. This just tells you how amazing Jen is! For those that are having a tough time getting in touch with Jen, read Teresa D's comment as she explains perfectly on what you need to do and why it's difficult to contact her. You'll probably have to wait a while since she is extremely busy and highly sought after. She's pretty much a one man show so everything is done by her, so just sit tight. As for me, I'm definitely looking forward to another appointment with her and exploring more hair coloring options. read more

Jenuine Artistry - Just got my hair done by Jen! Love it! - Hair Stylists Near Me - Houston, Texas

Ok let me start by saying I think it's really unfair people have been giving Jen poor reviews due to not getting in with her. She is amazing at what she does, so understandably it's going to take her awhile to get back to everyone. She is only one person! I received a balayge/ ombre and cut from Jen. As she was doing my hair this past weekend I noticed her business phone kept blowing up! Like seriously this girl is well sought after but she isn't the type of stylist that is constantly on her phone (like so many I've experienced before) . I really appreciated that and think that this is how every beauty appointment should be. It was truly an amazing customer service experience. Jen and I talked for what it seems like hours because she takes her time, which obviously bore the best outcome because my hair looked and felt amazing after! I didn't feel like she was rushing to get done with me to get to another person. Tips: -Be persistent(like seriously text, call, email etc.) -She works long hours so the hours she would be able to get back to anyone would be late at night, if you're ok with that include this in your texts. -I can already tell you she's booked every weekend until around May of 2015 -Expect to hear back from here anywhere from 1-6 weeks at the latest -If you do have an appointment with her already, book your next appointment face to face. -Last but not least be patient!! It's like the saying "good things come to those that wait" this could not be more true. I hope this review is helpful to others. read more

Jenuine Artistry - I love the way my hair looks! Taken from jen's Instagram http://instagram.com/p/zDxFbpPcCO/ - Hair Stylists Near Me - Houston, Texas

The balayage ombré color game is a dime a dozen in Houston but in terms of quality, attention to detail, and truly listening to what the client wants, this is it. Her work is impeccable and she isn't scared of taking on any challenges you throw her way. You can begin with a consultation so that she can prepare your expectations before your actual appointment. She will tell you what's possible/not possible (sometimes it takes a few sessions to get what you want and she's honest about that). What I really enjoy is how she educates you about the entire process and what you can do to maintain the vibrancy and authenticity of your color. You're not left in the dark as to what's going on. The thing that makes her a stellar standout in the balayage ombré scene is her concern about doing what make sense for the customer, whether it's my time or money, she is fast, efficient, and reasonably priced. She wants you to get get your money's worth which can attest for how impressed I am with her quality of service. Maybe you need some fancy salon, a glass of champagne, and some extra pampering for your color experience. But if you're like me, I can skip all of that if it means I'm spending less time AND still feeling fab by the time I'm out the door. read more

Jenuine Artistry - babylights mixed in with my balayage. exactly what I wanted! - Hair Stylists Near Me - Houston, Texas

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Have been looking for a good hair stylist over the past year, and I'm so glad Jen was able to squeeze me in. I seriously don't think I'll let anyone else touch my hair from now on! If you don't get a reply back from her, don't sweat it because she will get back to you. I'm typically awkward at first time appointments with a stylist, but Jen made the time go by SO quickly. She is so down to earth. We literally just talked the whole entire time. I wanted to go really light, but she had to do some color correction because of previous color in my hair. She wanted to save the integrity of my hair, and recommended that I come in for a second session to get my desired lightness. Happy I listened to her, because after the bleach, my hair is still pretty healthy. My balayage melts so perfectly. She has such a light hand, which is hard to come by. Most hair stylists have a heavy hand which results in an uneven balayage. She is a little pricey, but honestly, you get what you pay for. I'm already anticipating my second session with Jen! read more

Jenuine Artistry - First session with Jen! I'm in love. - Hair Stylists Near Me - Houston, Texas

I originally went to a high-end salon and assumed that they would be able to do a decent ombre to my hair but boy was I WRONG!!! I came out with a full head of blonde, orange and green tinted hair, it was a disaster. I was near to tears before I contacted Jen from Erayba Beauty to help fix my hair A lot of my friends went to her (I should've listened to them the first time) and I found her work on instagram to be phenomenal. Everyone wants to get their hair done by her so she is one busy cookie but she was able to squeeze me in the next day. My hair had to go through a 2 session color correction since there was so much damage from the first guy.(had a second appointment with her the next week) She didn't want to risk frying my hair any further than it was. Jen is an ombre and balayage queen. She's very talented and did a WONDERFUL job. I absolutely love my hair! (I added a photo of the color correction). She gives you her honest opinion and doesn't just try to take you for your money. If she thinks your hair is at risk of being too damaged she will definitely let you know. She actually gave me a leave in treatment for damage control. My friend came along with me and got his haircut with Jen too. After that, he was obsessed with his new hair and couldn't stop looking in the mirror. I definitely recommend coming here! The prices are reasonable and definitely worth every penny. read more

Jenuine Artistry - LOVE it - Hair Stylists Near Me - Houston, Texas

This is my third session with Jen and she has never failed me. I get so many compliments on my coloring. I wouldn't trust my hair with anyone else. TIP - make your appointment at least a month in advance because she's a busy lady. It's well worth the wait! read more

Jenuine Artistry - Balayage Touch Up - Hair Stylists Near Me - Houston, Texas

I've been going to Jenn for over 5 years! And I don't trust anyone else with my hair. Her balayage technique is the best! I've had her color my hair before my engagement photos, my wedding and it always looks perfect. She's the sweetest too and will always do what's best for her clients! read more

Jenuine Artistry - Hair Stylists Near Me - Houston, Texas

I moved to Houston earlier this year and was worried about finding a place to get my balayage done after moving from NYC. Jen is amazing and she treats you like her friend - I look forward to my appointments with her and super grateful for the free toning session after my balayage. She cares a lot about her clients and is amazing at what she does. read more

I'm super picky with my hair, whether we're talking about length, color, cut, style, you name it. I've always been really hesitant about who I let touch my hair and I am SO happy I found Jen. I don't trust anyone else! Jen is amazing at what she does because she's knowledgeable and she listens. Our appointment started out with a lengthy discussion about the concerns I had about the current state of my hair, and that's what really set her apart from other stylists. She explained to me why my hair looked the way it did, and then followed with exactly how she was going to fix it. I needed a lot of color corrections before getting the balayage I wanted, and also got a cut/long layers. Our appointment was roughly 3-4 hours (I've sat at other salons for up to 7 hours before and never left happy). Jen's really clear and straightforward about what's possible for your hair type and whether or not your desired look will go well with your skin tone and shape of your face (if you're getting a cut). I notice a lot of her negative ratings are due to the fact that she's hard to reach. It's because she's always booked, understandably so! This girl is BUSY, and she works alone without an assistant. But she's SO good. She really takes her time with each and every client. I'd recommend her time and time again! read more

Hair magician! Jennifer listens to what I want and wonderfully executes it each time! I've gone from dark to light, light to blonde and my hair is still very healthy and silky! (And I'm asian) Shes great at hair extensions too! Tape ins, bonds, if you name it she can do it! Hands down the best place for all your hair needs. She is EXTREMELY talented and you get what you pay for! I recommend her to all my family and friends. I refuse to go to anyone else. read more

Jen is truly talented! My hair was very very dark and she was able to get it lightened and done perfectly without damaging my hair. I have recommended my friends and they have left completely satisfied. If you are looking for a reliable stylist and someone who knows exactly what to do go directly to her. She books up pretty quickly so have to book in advance. You will not regret going to her! read more

Jenuine Artistry - From black hair to this color in one session - Hair Stylists Near Me - Houston, Texas

I came to Hong with demarcation lines & extremely damaged hair hoping she would fix my hair & she did more than that! She did so much to keep my hair from becoming anymore damaged but yet getting all the tones correct since I had more than 3 tones in my hair. Yes, she's pricey, but the results are definitely worth it. She also contacted me a few days after asking how my hair was doing & did I still love it. & of course.. Still in love!! read more

Jenuine Artistry - Literally, the best my hair has ever looked & feeled! - Hair Stylists Near Me - Houston, Texas

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Before I write this review, I would like to mention that I never spend my time writing positive or negative reviews online even when I am thrilled with a product or a service. However, I am now making an exception as I truly believe that Jen deserves all the positive compliments that one can ever express to a talented stylist as herself! Throughout past many years, I had my hair done by several stylist in different states and even abroad. Perhaps I am a very picky person but my expectations were never fully met. I worked with good stylists who either specialized in color or cut, at times I would leave content with the results at other times not so much...yet I always kept on searching for a talented out-of-box individual who is an expert at any color, highlights, ombre, cut. In other words, a dream stylist any woman always looks for. Well, I finally found her! Jen is beyond words talented with great customer service skills. Its hands down the best color and the best cut I have ever had. I am finally in great hands and she definitely gained a very loyal client. If you are contacting Jen for an appointment, be prepared to wait for a couple of weeks for a response as she's very busy and sought after. But if you are polite and patient, you will hear from her back and will experience the best hair of your life. The price honestly made my husband's jaw drop...but all I can say that it was well worth it! read more

I've left messages texted like the site says but I never got a hold of anyone here... and never got a call back. It's been about 5 days. Is this even real?? Good luck trying to get an appointment. read more

First time getting my hair done with jennifer! She did a really good job on my hair. Ive been getting compliments everyday since shes done my hair.I was afraid to bleach my hair, i finally found someone i can trust to bleach my hair. Considering all the horror stories with bleaching. But shes a pro and shes also good at what she does. Thats another reason why shes hard to get ahold of. So to the ones who leaves her a bad review because you can get in??? Sucks for you cause I wouldn't want to service rude clients like you. Leaves a bad review because you cant get it your way. How do you review if she hasn't serviced you? Theres a reason someone is always booked, because they are GOOD! Its worth the wait and patient. Will be back jen. read more

Jenuine Artistry - Balyage - Hair Stylists Near Me - Houston, Texas

I've had HORRIBLE experiences when it comes to my hair (I have stories for days). I gave up on doing anything to my hair, but I got bored with the same hairstyle I had for years. I decided to look up the best hair stylists in Houston and Jennifer popped up. I looked through the pictures from Yelp and Instagram and fell in LOVE. Every single client's hair looked AMAZING. The brush strokes blended in seamlessly, and the color was so nicely done and pigmented. I booked an appointment with her, and she was so professional and sweet upon meeting her. I had just dyed my hair from red to jet black a few months before deciding I wanted a blonde balayage, and she told me I'm not going to be able to get the color I want without completely destroying my hair. We settled on a light brown and it looks amazing! I've gone back twice since then and every time my hair looked the best it ever has. I get so many compliments and love my hair! Book with her! You won't regret it. Trust me! read more

Jennifer saved my hair from a bad ombré experience. I am in love with my hair again. I will definitely recommend anyone who is interested in getting their hair ombré to visit Jennifer FIRST!! Totally worth it. read more

Jenuine Artistry - BEFORE!!! - Hair Stylists Near Me - Houston, Texas

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My first session here to get the boliage ombre and it was fabulous! I have gotten the ombre color before but here they really know what they are doing and blended my colors so well. Considering that getting any kind of ombre takes several hours, you get very hungry and they get you food!! They brought me these delicious egg rolls, best I have ever had, not surprising being in the middle of Chinatown. read more

Jenuine Artistry - Hair Stylists Near Me - Houston, Texas

Jennifer is truly the queen of Ombre / Balayage. She is amazing, I couldn't be more happy. Recently, I wanted to do something different to my hair and I fell in love with the ombre/balayage look. I was having a hard time finding someone in Houston who specializes in this technique. The first Salon I went to was a high-end salon because I thought, surely, they would know how to do a decent ombre. Wrong! I basically ended up spending $300 on a typical highlight job. The second place I went was to a local salon that claimed they knew how to do what I was looking for. Unfortunately, I spent $250 on something that was FAR from what I was wanting. My hair was 4 different colors, highlights boldly went up to my roots, and there were several lines of demarcation. Spirits low, funds low, on the brink of tears... I was ready to give up and just grab a bottle of store-bought hair-color... then I found Jennifer. Desperate, I called her on a Sunday (her day off) and she returned my call and gave me hope. She assured me that she was an expert in what I was looking for but also was an expert in fixing the messes that others left behind. She was able to fit me into her schedule that week. Jennifer took very good care of my hair and I am extremely happy with the results. It is exactly what I was looking for and she made it seem effortless. My hair is GORGEOUS and I attribute every ounce of my hair's beauty and my personal happiness to Jennifer's expertise and caring personality. I felt like she cared as much for my hair as I did. She's the best!!!! read more

Jenuine Artistry - Blanca's before and after. Thanks Jennifer! - Hair Stylists Near Me - Houston, Texas

I am from out of town and had to cancel the flight last minute due to an emergency so I was not able to get my hair done by Jen. Very sad, I know. But my overall experience with her through messages was very superb! If you have had your hair done before, you gotta understand that there is no time for your hair stylist to be on the phone all day to reply to messages. However, she was very accommodating and tried to follow with my flight schedule to schedule an appointment. I would love to be able to see her next time I am in town. read more

I moved to Houston about 2 years ago and I have been looking for someone to trust my hair to. I have had really bad hair jobs in the past. Not only did she exceed my expectations but she went above and beyond to ensure my expectation and experience would be phenomenal. She cares about her clients and their hair. She did not put me under a heat lamp as to not destroy my hair with bleach but did give me the desired look I was looking for in 2 separate sessions. It took longer but her trying to preserve the health of my hair was so important to me so that's exactly what she did. I highly recommend Jennifer for your hair needs and her expertise with color is amazing. She will go beyond your expectations! read more

Scheduled my appointment to get balayage highlights and Jen did an amazing job!!! So glad shes here in Houston.

Not sure why it's so hard to get a hold of someone to talk to or even get an appointment anytime in the future. Maybe they need to have a receptionist or more resources to run the business so they seem more professional. Contacted on the website, left messages on the phone, texted.. got one response to text asking what I had in mind...i replied with a picture and asked what she thought.... then nothing... read more

I'm going to knock this down to 4 stars because she's still amazing, but I've had a hard time getting an appointment with her, I guess because she's so amazing and busy. I've been texting with her for the past 3 weeks or so trying to get some time in. She's taking mostly colour appointments now, rather than cuts. I still HIGHLY recommend her for any colour (particularly ombre, sombre, etc) that you might want done! read more

Jen is amazing! I have gone to see her twice to get coloring done. I got blonde ombre the first time and a dark gray ombre the second time (yesterday!). She achieved exactly what I asked for both times! She is very straightforward when explaining what is and isn't possible for your hair type. She knows what she's doing so she is very fast, and can easily turn a 6-hr appointment into just 3 hours! I can't say enough good things about her. The pictures on her instagram speaks for her talent. Yes, she is hatd to reach. Yes, it is a little pricey. But so, so worth it. read more

Made the mistake of letting someone else touch my hair. NEVER AGAIN. Hong was able to fit me in her busy schedule and fix the other stylist's botched work.. all while keeping my hair in tact. She may be booked far out, but trust me she's worth the wait. read more

Been trying to get ahold of this place to try and make an appointment. Two days now and no call backs or even a text to me. I wanted to ask what color products they use and the process of it. read more

After going through a bad salon, I needed to get my hair corrected before the holidays. Jennifer was amazing she was able to fit me in her busy schedule. She was truly amazing throughout the whole process and her work speaks for itself, I love my hair! read more

She does hair for my family and we very satisfy with the outcome. Awesome job!!!! Hope you will open a hair salon in Austin, TX

I have never gotten out of a hair appointment and felt this happy. MY HAIR IS SO GORGEOUS!!! Seriously, I really didn't expect it to look this nice, but that just goes to show that Jen is an amazing hair artist. She knows what she's doing and she assured me that I'm gonna look exactly how I would want to look when it's all done. Whoohoo!! Doing celebratory dance right now! read more

She works MAGIC! Definitely knows what she is doing. She is very nice as well! I don't trust anyone with my hair so when I found her on Instagram, I was so happy. I've always wanted a change for my dark hair and was always afraid to do it until I saw Jen's amazing work. I live in San Antonio and would drive to Houston any day, just to see her! I am well taken care of when I'm in her hands. I am 110% satisfied! Highly recommended. read more

Jen is amazingly talented! She is very professional! My hair was was a mess! I always dyed my hair at home and it was 3 different colors. Thankfully Jen could fix it! She treats you like your her sister, and all she wants to do is make u feel beautiful! I highly recommend you coming to Jen! read more

Jennifer is the absolute queen of the Bayalage/ ombre highlighting technique!! I've had this technique done to my hair on several occasions before at other high end salons but have never been as happy with the color and technique as I am with Jennifer's work! Not only did she do An amazing color job but she also corrected a bad haircut I received from another high end salon prior to my appointment with her. I'm so happy to have found a new permanent salon for all my hair services! Best in Houston! read more

Good luck ever trying to get an appointment... tried every way imaginable; email, text, facebook page ; for a month and gave up.

Jen is absolutely amazing! I recently moved to Houston from Pittsburgh and was searching for a new hair stylist (Thanks Yelp!) She was able to fix my botched ombre (which was more like yellow roots fading into white hair) done by my previous stylist and gave me a perfect ash blonde ombre. She also cut my new extensions to blend with the rest of my hair. She was extremely easy to get ahold of and to schedule an appt with. We talked over several texts and she requested pictures of what I was looking for to make sure she got my hair exactly the way I wanted it. She was extremely professional and friendly! Talking to her felt like talking to one of my friends I've known forever. After she did my ombre, my hair was very ashy. She told me if the ash didn't wash out over the next few days and I wanted it toned to a golden color simply to text her and we could arrange an appt. I decided I wanted it toned and she was able to squeeze me in the next day (free of charge.) My hair looks shiny, healthy and most importantly LIKE THE OMBRE I'VE ALWAYS WANTED. She even texted me the next day to make sure I liked the color and it still looked the way I wanted it to after washing it. I would definitely recommend Jen to anyone looking for a stylist who knows exactly how to give you the hair color you want. She is wonderful. read more

Wow! I must say I'm very surprised by that one reviewer who gave Jen a "1 star" review. My experience with Jen in getting an appointment was quite the opposite. All it took was one phone call and I was able to get scheduled in. Not only that, her and I communicated through SEVERAL texts before my appointment to figure out what color was best for me. I follow several hair colorists through Instagram and had made an appointment with a colorist at another high end salon but decided to cancel that appointment. I decided to go with my instincts and chose to get my hair colored with Jen. So glad I did! She is amazing! Her work and technique speaks for itself. Yes, she is busy but isn't that a good thing? If anything, that should tell you that you're working with someone who everyone wants to go to. With all that being said, I highly recommend everyone to go to Jen to get your hair colored. You'll be in great hands. She really is great at what she does and is truly passionate about it. read more