Blue McGowan is truly an exceptional employee who takes her job seriously. I can count on her…read moreexpertise in the field of property management. She has gone above and beyond on providing professional service to owners. I am highly impressed with her quick response to owners needs. I am confident in her ability to resolving problems with my properties. She is very knowledgeable about solving problems and issues relating to my properties and pleasant to work with. Kudos to Blue!

My family and I have had horrible experience with magnum property management especially with a…read morestaff member whose name is "Blue". I feel that the house we rented is cursed because in two years there have been 3 leaks, the hvac system broke down, and the garage door broke. Blue has been rude and horrendous to speak with. We lived with 90F+ heat inside the home for a month last summer. There are exposed walls in the garage and my son's room. Blue only tried to find a solution 6 months after constant complaining that I wanted it repaired. She hired a sketchy guy to come but when I asked for someone else she said I didn't get to decide who can do it and that she called around a lot of places to get this guy. Really Blue he's the only guy in southern California who can repair a tiny crack in a tub?! She's just awful and we're looking for a new place now because I'm sure they will raise the rent and continue with the poor service and even worse attitude. Good luck to the next person who rents this home.

I highly recommend **Westcoast Property Management** to any property owner looking for a…read moreprofessional, reliable, and affordable property management company. Nick and his team have been exceptional from day one. They have demonstrated professionalism, responsiveness, and genuine commitment to providing quality service. What has stood out the most is that they have been willing to support me through a very difficult eviction process--something other property management agencies were unwilling to take on. Throughout the process, Nick and his team have been understanding, patient, and compassionate. They don't just treat you like another client or account number; they take the time to listen, understand the situation, and help you navigate challenging circumstances. Their communication, reliability, affordability, and customer service have given me peace of mind during a stressful situation. It is clear that they genuinely sympathize with their clients and care about helping property owners find solutions. If you're looking for a property management company that combines professionalism, reliability, affordability, and personal attention, I strongly recommend Westcoast Property Management. Nick and his team have earned my trust and appreciation.

I told Nick that I was just considering looking for a new home. I'm picky. He listened to my needs,…read morewants and deal-breakers and then showed me ONE house. One. That's all it took. He didn't waste my time. He searched until he found what he heard me say I might be willing to make a move for, intuited what I didn't say, and found what I couldn't say no to. I couldn't be happier.

I love working with the real estate agent Chase. He is professional and prompt with showings and…read morelead me through the process of purchasing land very easily. Thank you again Chase !

Chase was awesome finding my family the perfect home! I would highly recommend him if you're…read morelooking to purchase a home.

Even though my property was outside his area of service he spent 30 minutes discussing a difficult…read moretenant and approaches to take. He even found someone that he recommended as a potential property manager in my area. A class act with high integrity. I highly recommend.

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

Where do I start? A small HOA where almost 40% of expenses go to the management company which…read moreincludes the contractual monthly fee and that black hole called FSR reimburseables plus a double and some times a triple entry financial statement with sometimes 'foggy' explanations. Nickle & dime management!

My husband and I moved into a newly develop community in Beaumont at the end of Aug 2023. We needed…read morework to be done in the front and backyard. The Board of directors approved our plans for the modification we are so elated. Our New home is completely done with the help of Sr. Facility Administrator Betsy Hermosillo Thanks so much for your help! Sincerely, Rodney and Julia Curry

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

Drew is the best! We have been with them over a year and they are great in literally every way…read more They always answer, take care of everything very quickly, and are very easy to speak to sinc ethey are so friendly. I saw there is one negative review and that was definitely for the wrong business, these guys are seriously great!

I have worked with Drew for over 7 years and he is the best in the business! Highly recommend Drew…read moreand Temecula Property Management to handle all your rentals for owners and renters!

I usually do not do reviews but I must in this instance. I have worked with Walters Management ( I…read moream a home owner) since 2013. I work with Karen Birch. She has been extremely helpful in any and all issues I have had. From being late on dues (helping me set up a repayment plan back in 2015) to assistance with dealing with issues with my HOA. She assisted from start to finish to remedying issues in helping me avoid HOA fees. She was kind, helpful and knowledgeable in all areas of our community. I would highly recommend this management company and you will be blessed if Karen Birch is on your account. Rose Chadwick

These POS people have no heart and absolutely no empathy whatsoever as most HOA's are despised…read morearound the world. Walter's Management takes the cake and goes above and beyond that I'm a 65-year-old man with multiple sclerosis. I've asked numerous times if they would have a heart and offer a discount to our balance as always it lands on deaf ears what I really feel I can't place here on yelp the way I see it when something bad happens to them or their families. Let them try to figure out why it happened again at a loss for words.

Answered all of my questions regarding the rental and I felt they were truthful and honest with the…read morequestions I answered. I will definitely use them when we continue our rental search. Communication was fast, efficient and reply responses were timely

My experience with this company has gone steadily downhill since it was acquired. It got noticeably…read moreworse as soon as I told them I planned to sell my property. Since then, there has been one clerical or communication "error" after another. At this point, it feels like they simply stopped caring once they knew I would no longer be a client. They failed to notify me when a late rent payment was received, which affected my ability to plan for my mortgage. The following month, they sent me only $281 even though their own owner statement showed that $3,080 was supposed to be released. I asked for an explanation and an itemized breakdown. They told me accounting needed to release the remaining funds and that they would check on it. That was the last meaningful response I received. My mortgage grace period expired five days ago. I still have only $281 from this month's rent, and nobody has told me when I will receive the rest. That is not a minor clerical error. This is money collected from my property that is supposed to pay its mortgage. Managing the sale has been just as frustrating. My agent gave plenty of advance notice for open houses, but the company repeatedly failed to coordinate effectively with the tenants about the condition of the home and removing a continuously barking dog during showings. One potential buyer would not even tour part of the house because of the dog. Instead of managing the situation, the company mostly passed messages back and forth while my agent and I had to keep pushing for a solution. I am not selling this house as some kind of money grab. I am selling it to help pay for my dog's medical care. Their failure to properly coordinate showings is directly interfering with my ability to sell the property and take care of my sick animal. That makes their lack of urgency and follow-through even more upsetting. The sale will also restore my VA loan entitlement and allow me to buy another home in the future. I planned to continue investing in real estate and could have used this company again. Their handling of my property has completely destroyed that possibility. They shot themselves in the foot and lost any future business I might have given them. One mistake is understandable. A continuing pattern of missing money, unanswered emails, poor communication, and ineffective tenant coordination is not. Property owners hire a management company to protect their investment and properly account for the money it collects. Based on my experience, I cannot recommend this company to other property owners.

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!