Mike has helped us with a refinance on a home and the purchase of a new home. He was always…read moreavailable for a quick phone call to answer questions, crunch numbers and help us figure out what we could afford. When it came time to purchase our home, he got the paperwork processed quickly. Buying a home isn't an easy or quick process but Mike made it as painless as he could. We would definitely work with him again if needed.

I worked with Mike for over two years while house hunting and dealing with ever changing…read morecircumstances that caused us to delay and restart the process due to personal life changes. Throughout the entire process Mike was a wealth of knowledge and extremely accessible. He was also very keen with deep experience in solving some of the unique problems that we ran into. When we were finally ready to make an offer, he created a tailored offer letter and made sure all our paperwork was in order. We were able to lock in a great rate and closed within 35 days. Very smooth process and extremely pleased with the final outcome. Thanks, Mike, for your relentless patience over the years and helping deliver us into our happy home through your great work!

I started shopping mortgage rates on Saturday, calling all mortgage loan officers with excellent…read morereviews. Not so many loan officers are available during weekends but Dan Chapman's office was open. On Monday I got several rates from different mortgage officers, but Dan was able to lock down the best rate (3.0 no points) for me. For free. Later it appeared to be the best rate I could have had during the last six months. Dan uses special and expensive software which gives real-time alerts for constantly changing mortgage rates and can provide the best rates to his clients. I decided to move on with Dan and it was the best decision I could make. Dan's team works like a clock. He provides a step-by-step plan with the schedule, so that you know what to expect in advance. Every commitment that his team gave (like document delivery or loan submission) was delivered strictly on the scheduled day. Dan's team uses online software for document upload and filling. It is not ideal but simple and convenient. As a first-time buyer, I had a lot of questions during the process, and Dan was always happy to address all of them. If he's not available, he always calls back shortly. Needless to say, I closed on the date that Dan mentioned during the very first phone call with him. There was not a single issue during the process, so I recommend Dan to all my friends. With Dan you can get the best rates and service. Thanks for such a smooth, stress free and transparent loan application process!

This wasn't our first mortgage but it was the first time we realize how much of a different a great…read morelender can make. Dan has been very communicative and reliable throughout the process. We went through multiple options while Dan and his team working efficiently to make sure we could secure a loan we are comfortable with. He really made a process that was stressful in hindsight went by smoothly. I'd totally recommend Dan to anyone looking for a mortgage.

Jeff was the lender on my first home loan. He was knowledgeable, patient, and thorough in helping…read moreme understand and work through all the options. He was on top of the process every step of the way and made the whole process feel like a breeze. I highly recommend working with him.

Jeff was the lender on my first home loan. He was proactive, thorough, and responsive. I greatly…read moreappreciated the level of detail he provided in his explanations and materials. He is generous with his time and a pleasure to work with. While our home purchase was in escrow, I was a victim of identity fraud which impacted my credit. Jeff worked with me to navigate that stressful circumstance to resolve it and find a viable path forward. We were able to complete the home purchase with our original loan terms in the end. I cannot recommend Jeff enough!

I worked with Danny for a presale opportunity. He was incredibly helpful and transparent throughout…read morethe process. He goes above and beyond while explaining various components of closing costs and provides valuable suggestions in terms of locking rates. Although I did not end up choosing Movement Mortage due to a better opportunity that worked elsewhere, he still helped me review my cost sheet from other company. I look forward to working with him again for future opportunities. Truly a five star experience!

Danny made the entire buying process so easy and smooth. He was always available and answered all…read moremy questions. For an easy no hassle loan application, contact Danny. He is personable and professional.

Jon was one of five in a list of recommended loan agents provided to me through my real estate…read moreagent. I contacted all 5 at the start of my loan process, and Jon was the clear "winner." He was prompt in responding, had a great website and other methods of communication, and was the most understanding of my vague (at that time) yet somewhat complex financials. Jon walked me through the entire process and was sure to only request the minimal necessary information at each step, something that was very important to me. I had many questions both at the start and throughout the entire process, and Jon was careful to answer all of them. I also very much appreciated his weekly check-in calls during the process. We were able to close quickly which is important in the Seattle market. Thank you, Jon, for your help in securing my new home!

Jon is easily the best mortgage broker that we have ever worked with. From our first interaction…read morewith him while we were considering other brokers (he won us over with his current, easy to understand document upload tools) to our very last minute closing issues, he was attentive, knowledgeable and helpful. His advice was solid and thoughtful. In a very competitive housing market he was almost insanely reliably responsive, much more so than it is fair to expect. In the house we ultimately won, we asked for an updated approval letter well after the close of the workday and, still received it that night. Along the way of our housing quest we bid on and lost an offer and he was gracious in the acknowledgement and support. In our ultimately successful offer, we had a miscommunication about insurance and he handled it professionally, and then we had a very last minute issue with the underwriter - necessitating many things including a conference call with the IRS, and he was with us in every step, seemingly like we were his only client (we very much were not). He uses a very hands on approach, and even swung by our escrow signing to apologize for the last minute stress and issues (even though they were not his fault) and thank us. My husband and I highly recommend Jon and his team, and would work with them again in a heartbeat.

Let me tell you a story. Earlier this year I was in the process of buying a house, and I was using…read morethe same broker I had used for several previous transactions. This was my first "large" purchase, and what seemed to start ok went downhill quickly. I had a couple of start and stops with different investors and was in danger of losing the deal on the house altogether. In order to procure the house, I was advised by this broker to take out a hard money loan with a promise that he would be able to make things right. One month later, he still had not made things right and proceeded to tell me that he would not be able to close the deal for me. In other words, he hung me out to dry. Besides being righteously pissed, I was now in a very hairy situation with a short term loan with sucky terms and no path forward. To add injury to insult, my credit score had declined over the few months due to expenses I had to take on, and my reserves were much lower. In other words, I went from being a slam dunk prime rate approval (except for the fact that my broker couldn't seem to actually make this work!) to an uphill battle in a very stressful situation. I am an avid 710 ESPN Radio listener and had heard ads for Tom Schwab and Westwood during the Brock and Saulk show. The ads sounded great, and I was in a pretty tough situation, so I chose to give him a call. I explained my situation, and he committed that he would find a solution. In parallel I called a few other brokers and explained the same situation to them, with similar promises of being able to find a solution. Other brokers were fairly non-communicative, but Tom, Ashley, and the entire team were great about staying in touch and keeping me apprised of the situation. Some people go the extra mile, but Tom went the extra many miles, exhaustively exploring options to find the best fit for my unusual situation. In my situation he had to be the broker rather than the lender, which was not his preference, but he treated me like a first class citizen the entire way. He came up with multiple options and worked them in parallel in case some of them ultimately ended up not working out. This was a good thing, too, as it is amazing how flaky banks and mortgage lenders can be. Even with a few of the options not working out and a lot of stress and frustration along the way, Tom was able to deliver a solution that solved my immediate problem with a future path to get into an even better state where he would be able to act as the lender. And the other brokers I called? Crickets. After a few exchanges they all went silent. And my original broker? He and his boss stopped responding to my emails and phone calls. But Tom? He never stopped working until he had a solution. I find this even more impressive that he is also the President of Westwood. He could have given me to someone else or decided early on that my problem was too challenging, but he took it on personally and showed me that there are mortgage lenders that are trustworthy, ethical, and appreciate a challenge. One other thing to call out is that there is a wealth of experience here. Tom can clearly do the standard prime mortgage, but he is able and willing to explore creative options in the non-QM world to ensure he can meet your needs. This level of flexibility and overall knowledge makes him an invaluable partner who will find a solution for you. I was also impressed with Tom's humility. Throughout the process I would thank him for all of his hard work, and he would constantly tell me that I shouldn't be thanking him since he hadn't delivered results yet. He was not satisfied until the loan closed. Once it did, I thanked him again, quite profusely, and this time I told him he had to accept it because we had crossed the finish line! He laughed and agreed and then thanked me for my patience! Tom is made of gold, that is for sure. I own multiple properties and plan on continuing to buy properties into the future, and I can assure you that Tom is a lifelong partner for me. Additionally, I will be referring him and Westwood to anyone I can. If you want a mortgage lender who is ethical, trustworthy, transparent, will be a true partner, AND gets the job done, then you should absolutely call Tom Schwab and Westwood Mortgage. They are the real deal.

This is the second time I used Westwood Mortgage for my refinancing. Tom and his staff are…read moretop-notch! Both times everything went very smoothly. Tom and his staff were super responsive to my questions. I highly recommend Westwood Mortgage!

Michelle and Nabil were great, supportive, responsive, and efficient. We decided to put an offer…read moreon a home and within 12 hours, they were able to get us a loan approval that we could present. They made the loan application process easy and transparent. They answered our questions without delay and problem solved for us when issues came up. They also handled their end with escrow without having to get us involved. The whole process reduced our stress when we bought our property.

I was referred to Michelle by my friend (who also left her a raving review) and my experience was…read moreA+++ with Michelle and her team Nabil and Angie at CrossCountry. I vetted many lenders during my househunting, but Michelle left the biggest impression with her ability to communicate complex points with incredible clarity and she knew exactly how to answer my questions. This is a professional who is at the top in her field. I left almost no stone unturned during the process and Nabil on Michelle's team was very patient and equipped me with all the information I needed to know as a first time buyer. During the latter part of the process, Angie kept me up to date on all the paperwork and made sure I knew what I was signing and kept me abreast of important milestones. With Michelle's team, I was able to close in 20 days without rush appraisals in this crazy competitive market and I got the best rate that no other online or local lender could beat. I will be most happy to work with her again for my mortgage financing needs! Thank you Michelle, Nabil, and Angie!!!

I feel quite fortunate to have a professional like Josh to work with. I completed another re-fi and…read moregot the best rate the north has ever seen. He got it done quickly and efficiently and all with his trademark charm. I recommend him to anyone I know who is in need of a mortgage. I would give him 6 stars if I could figure out how to.

Josh was recommended to me about a year ago. Since, he has helped me refinance my home, and now…read morepurchase a new home. Both of which have been great experiences, more so like effortless tasks due to Josh's get support and attentiveness. He always responds to my questions or requests immediately, gives great guidance, and provided great rates! Couldn't ask for more!