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    Jen Hansen

    5.0 (1 review)
    InexpensiveHair Stylists
    Closed Closed

    By appointment only

    Services - Jen Hansen

    Haircut

    Hair styling

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    12 years ago

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    Chute 9 Salon and Spa - Carmel Highlights, simple and subtle

    Chute 9 Salon and Spa

    4.9(72 reviews)
    1.7 mi
    $$

    First time with Shelly so kind and she knows her stuff. My Daughter and me and 2 granddaughters…read morewent to her for first time awesome job and her layering on the girls hair was perfect Thank you so much Shelly and for having such a kind spirit. We will all come back

    Best experience I've had in the 13 years I've moved around Cali looking for haircuts. Anna, is now…read moremy go to at Chute 9. She is warm and welcoming and took her time making sure to ask several times if I was OK, happy, wanted anything done differently, etc. Everyone else in Cali acts like they know better, and they dont care what the client wants. Or, they can't do what you want and there-fore do what THEY want/can. Anna, is a gem and a delight. This young chick will go far in life if she keeps that wonderful, caring and welcoming personality. Not to say, also the talent of being capable of giving you what you ask for. I had a boring long flat cut. I wanted crazy rocker layers all over to bring my thin hair to life. A couple months ago, I paid $75 at a different near by place in Eastvale. The girl did nothing! I also just didnt like her attitude and that she had me waiting 45 minutes before my appointment, without saying a word to me. Seems to have been my constant experience since I've moved to Cali. Well, I hope this girl doesn't go anywhere. My new happy in the haircut world. . Thanks again so much for the great experience all around. And for also actually giving me what I asked for, along with great conversation and all at a reasonable price. Who would've known that could still exist?

    Photos
    Chute 9 Salon and Spa
    Chute 9 Salon and Spa - 18in Tape in extensions and balayage

    18in Tape in extensions and balayage

    Chute 9 Salon and Spa

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    Glam Hair by Tatiana - Fire red Balayage

    Glam Hair by Tatiana

    4.8(22 reviews)
    1.0 mi
    $$

    If you're looking for a hairstylist, save yourself the time and go to someone that'll do a better…read morejob of giving you what you ask for, own up to their mistakes, demonstrate patience AND value you as a customer. I've been coming here for 8 years (even helped her grow her clientele) but will no longer be going to Tatiana for my hair. She made me cry during my appointment. I expected to leave relaxed and pampered from my appointment but ended up leaving angry and hurt. I had an important event Saturday night so I came in on Saturday to get my hair SIMPLY TONED to fix her work from last time. After merely spending about 15 minutes deciding on how I wanted my hair toned because it was too yellow/brassy the last time I got it done (despite using an expensive purple shampoo) she freaked out saying "she's done with this appointment" and refused to do my hair knowing that I had an important event that night, saying that she "doesn't have time for me and my shenanigans." A LITERAL LONG TIME CUSTOMER. She made her assistant work on me instead, refusing to do my hair, even after I apologized for whatever might've upset her and told her to just do whatever she wanted to just fix my hair. Mind you, while her assistant worked on me, she was just sitting there talking to another employee and eventually took a walk-in customer that needed a hair dye, cut and style. She definitely had time for my simple tone and was just being petty SIMPLY because I politely voiced that I didn't like how my hair turned out the last time I got it done and wanted to be toned differently this time. More times than not, I end up leaving with something that I didn't ask for, but I just accept it and deal with it, hoping that the next appointment it'll turn out better. The one time I voice my concern, she throws a tantrum. If it wasn't for my event Saturday night, I would've left without getting any service done. She hates to hear that someone isn't happy with her work and I've seen her behave this way with several other customers in the past news flash... that literally comes with the job.... You can't expect everyone to love what you give them every time, ESPECIALLY when you don't give them what they ask for and you must exert patience with all customers. She's so impatient and treated me so rudely for someone that was been going to her for the past 8 years. I would've never expected such treatment, I feel so disrespected and not valued. Her assistant Brienna ended up being amazing and did a much better job than Tatiana. Go to her if you want quality and patient work.

    I found this place randomly on Yelp while I was looking for salons. Made the appointment the same…read moreday and I'm so glad I came! Place was clean and COVID friendly lol it was also nice to be the only one there. Tatiana was so sweet and she did SO GOOD! I LOVE my new hair. She did an ash blonde Baliage and it came out better than expected. (As you can see in the before & after photos) ‍ I definitely recommend this place and I will be back! Thanks again Tatiana

    Photos
    Glam Hair by Tatiana - Natural blonde balayage

    Natural blonde balayage

    Glam Hair by Tatiana - Transformation Wednesday

    Transformation Wednesday

    Glam Hair by Tatiana - Caramel balayage

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    Caramel balayage

    Jen Hansen - hairstylists - Updated May 2026

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