Great selection but the coupon system is such a hassle. Customer service was great but they're…read morehands were tied with the coupons.

I would give them zero stars if possible. I went in early today and found a set of $1100+ set of…read moreclubs to buy. I spent over $1000+ at Dicks in the last month. I brought my trade in clubs in and the golf guy said yeah they all look mint but 1 hybrid. I left the store for 10 minutes while he was figuring up my trades. I came back and was told by him ,the manager said mark all of them as avg. I've worked at Dicks for over 5 years and in golf for 30+ years. I was getting ripped off and asked to speak to the manager who saw me bring the clubs in and I quit Dicks because of. I asked for the manager to come and look at the clubs again. I called corporate in the mean time and got zero help. They tell the managers to do this to try and get the most profit they can rather than being honest with the customer. I was in the golf business before this manager was born. The manager was squinting, trying to find an issue with every club. " I see a little scratch on this one so its avg. The clubs have never been on a golf course, but hit in their hitting bay or on their putting green. Does this mean any "new" club on their shelf with a scratch or hit in the bay is now used? I don't think so. My Dicks MasterCard's will be payed down just enough that the card doesn't close and there is really no reason to ever go back. Buyer beware! If you find a driver, wedge, set of irons that have been hit calculate the price off the PGA used club calculator and demand that price.

Bought a few things here, great staff and very helpful, worth the drive from NoVA. i will be back.read more

Wonderful experience! We had a great time here! The service was super friendly and we will…read moredefinitely be back!

The best shoe buying experience I've ever had was with Wilderness Adventure. The associate who…read moreassisted us spent quite a bit of time with us. She made sure every pair of shoes we tried on would be a perfect fit and would stay that way once the shoe was broken in. We were buying Birkenstock's and when she learned it was my first pair ever she made sure I knew that I should only wear them a couple hours a day for a week. They also give you 20% off a second pair and a percentage of your sale back in the form of a gift certificate to use on your next purchase. This is a great incentive to make a future purchase but the real reason we will be back is because of the attention and truly personalized feel of the experience with our associate. Everyone was friendly and attentive but not overbearing. They didn't make us feel like we needed to make a decision and get out. I recommend everyone visit their store.

Fantastic customer service!!! Rhonda and another wonderful staff member spent a lot of time with…read moreme. They patiently helped me find a pair of Oboz hiking shoes that fit correctly, and are incredibly supportive! The shoes have made a huge difference in my life. It is because of the great customer service, and the large selection that I purchased shoes at Wilderness Adventures. I'm so glad that I stopped in to look around. You can't get caring service like that from a computer! Thank you so much! Looking forward to my next adventure.

this store is great! as someone who gets all of their hiking and outdoorsy gear second hand from…read moreonline stores, it was great to go in and see everything they had. compared to the condition of the items, i believed everything was fairly priced. there are tons of stickers and other accessories they carry from local/sustainable business. i was able to pick up a bracelet made from old bike parts and i've been loving it ever since! super chill vibe - the employee had a great conversation with my partner and we left very happy! it's also located near a few other consignment and antique stores, so i thought it was worth the 2 hour drive!

I was excited to here that a secondhand outdoor gear store had opened in Charlottesville, and when…read moreI checked it out yesterday I was definitely impressed! The store was laid out very well and upon walking in you wouldn't have any idea it was a second hand store. They do stock some shirts and clothing etc that's not used, but all the major gear is. They also have lots of nifty stickers for sale to jazz up your car or water bottles. I was really impressed with the selection and quality of the gear they had and it was all at a price point I can get behind! I didn't make any purchases that day because we're about to move and the last thing I want is more stuff to pack, but as we have a baby boy there's a few gear additions we need to get for successful family outings, and so I'll definitely be back to high tor soon for those! Can't wait!

Awesome place to stock up on the most up to date outdoor products and gear! We found some awesome…read morebrands that we live here including Prana, Birkenstock, Patagonia, KAVA, Chacos, Keen and more! Done of the specialty areas I noticed in the store wear bags for outdoor usage, sunglasses and hats for sun protection, and pet supplies to take you furry friend along with you on these Virginia trails! The staff is super friendly and helpful when looking for sizes, products, and even class information regarding upcoming events! I'm looking into the wilderness survival course! If you are in need of any outdoor camping, sporting, cooking, or fashion-wear, this is the place to go to!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

We went in as a family, my parents, myself and my husband. Brit was amazing. We tried on a huge…read moreamount of shoes and happily found shoes. I am a difficult size and was finally able to try on Altra shoes in the correct size.

Very helpful staff and a great variety of outdoor gear from shoes to tents to water bottles. A…read moregreat place to go if you are looking for something for your day outdoors in Rockbridge County. So glad they are here!