1. Jeff's Heating & Cooling

    1. Jeff's Heating & Cooling

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    West Linn, OR

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    Jeff's Heating & Cooling

    5.0 (17 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Jeff's Heating & Cooling

    Fireplace cleaning

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    12 years ago

    Stellar! Responsive, thorough, honest, competent, all around good guy. Highly recommend!!

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    Review Highlights - Jeff's Heating & Cooling

    Jeff fit us in on what was a very long day for him, and when he needed a part he got it that night and was back first thing the next morning.

    Mentioned in 2 reviews

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    Alliance Chimney & Masonry

    Alliance Chimney & Masonry

    4.3
    (62 reviews)

    If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

    I moved into a place with a fireplace and chimney, so I hired this business through Yelp Projects…read morefor cleaning and inspection services. They were responsive, arrived on time, and appeared knowledgeable. However, I'm deducting stars because I wasn't fully convinced about the thoroughness of their inspection and the value. For example, they didn't check whether the gas fireplace was working and mentioned that the fireplace was clean enough, which resulted in the entire visit--greeting, inspecting, cleaning, and leaving--taking less than 20 minutes. Despite this, I was charged the full flat fee. While I understand it was their busy season, I expected a more detailed inspection for the price. Overall, the experience was okay, but I wouldn't recommend them for anyone seeking an in-depth evaluation of their fireplace or chimney.

    Haven Spa Pool & Hearth

    Haven Spa Pool & Hearth

    4.3
    (49 reviews)
    $$

    I stopped in for some supplies since I was in the neighborhood. The staff was friendly and…read moreattentive, but their lack of knowledge lead to them giving me completely incorrect information and selling me items that were not what I asked for (the employee told me an item was "the same" as what I asked for, and I foolishly didn't read the label until after I got home, and this is what showed that the "same thing" as what I asked for was absolutely NOT). The store is clean, and they carry a large selection of hot tubs. There is plenty of parking in their own private lot.

    We bought a 17k hot tub in 2021 and the brackets for the cover that costed 500$ to install…read moremalfunctioned. I called several months ago to let the company know and how to proceed. They recommended taking pictures of the broken brackets for the hot-tub and send them into a separate company that handles the bar/cover installation. After several tries and emails to that company, I decided today that I would just take the in the broken brackets and buy new ones. They charged me over $100.00 for a pair of dirty used brackets and I actually had to ask about a manufacturer warranty- they were not empathetic nor looking to maintain any sort of customer service after spending 17k on a hot-tub. I am surprised by how low customer service has been but to offer no support or any discounts on something hat has a warranty for something so inexpensive was mind blowing- I recommend that if you are in the market for a hot-tub try somewhere else as their customer service after you spend a lot of money is terrible- not sure how they stay in business.

    Jeff's Heating & Cooling - hvac - Updated July 2026

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