Dr. Todd Kelsch is trained and experienced in double vision detection and how to correct it using…read moreeyeglasses. It is the biggest issue with my eyesight. He did an excellent job in evaluating my vision needs. Including pointing out an element of double vision that had not been corrected in my previous eyeglass prescription. There is an amazing amount of state of the art optical equipment in the office. Dr. Kelsch and all of his staff are knowledgeable in how to use the equipment they are assigned to use within their level of training. The staff documented the physical elements of my eyes and Dr. Kelsch did the visual examination to write the prescription for my glasses. Just like medical office staff uses basic equipment like blood pressure cuffs and pulse oximeters to relate basic physical characteristics to the doctor before he examines the patient. The doctor, the front office staff, and all of the employees in the office are extremely polite, professional, and knowledgeable. I have very high confidence in the doctor, the equipment, and all of the staff.

My 1st review of this office/group was 5 star and nothing but praise. But since June 29 when I was…read moretold I needed a yag laser procedure, which I signed a consent form for, trying to get it scheduled has been a nightmare. The information hadn't been entered into the computer. So every time I called I got a run around. And given another number to call. I know mistakes happen causing people to fall through the cracks. Looks like I have to run into the office AGAIN on Tuesday. Although someone called me and left a message to call back to schedule a consultation with an ophthalmologist, when I called back no one had any idea what I was talking about. I do want to say the surgeon who did my cataract surgery was fantastic. And would like to get this procedure done as quickly as possible, the floaters and white flashes aren't pleasant. MORE TO COME...

My husband has had 3 appointments with Dr. Clement Chan at Desert Retina Consultants in their Palm…read moreDesert office. Unless you are retired and have nothing else to do for the entire day, I recommend asking for a referral elsewhere. Dr. Chan consistently runs 1.5 to 2 hours behind schedule....and I am NOT exagerating. The first visit, the doctor did not see my husband until 2 hours after his appointment time. The second visit...he was only running behind by 1.5 hours. In our last visit....he was running a full 2 hours behind schedule. The appointment was at 10:00 and the Dr. didn't see my husband until just after 12:00 p.m. No once did he acknowledge or apologize for the delay. When I asked the front desk each time if he was running behind....I was told that he always runs behind schedule. That the problem isn't the doctor's schedule...but a lack of adequate screening rooms. I'm a recruiter. If I have to schedule 10 interviews...and all interview participants are available...but I only have 5 rooms...I only schedule 5 interviews. This is not difficult, people. The front desk told me that Dr. Chan "runs his office this way"...and they were totally dismissive about it. I requested the next appoinment be scheduled early morning. They confirmed the doctor starts at 8:00...but refused to book me before 10:00 for the next appointment. The only reason I've not told them to take a flying leap is that my husband is mid-way through a specific treatment. So, we will have to deal with this a little longer. DO NOT GO HERE UNLESS YOU LIKE SITTING IN A WAITING ROOM FOR AT LEAST 1.5-2 HOURS. THIS IS THE WAY DR. CHAN RUNS HIS BUSINESS ACCORDING TO HIS STAFF. STAFF NOR THE DOCTOR GIVE A FLYING LEAP ABOUT THE PATIENTS INCONVENIENCE.

I was extremely disappointed with the staff, management and presumably physicians of this group. I…read moreencountered a second detached retina and knew all the symptoms from prior experience including a crescent shadow when looking up. Knowing it was an emergency, I drove mid-day to their PS office to find it locked up and dark and then drove to Palm Desert. I described all my symptoms which isn't rocket science when you've gone through it before, and they nicely told me they would not see me without a referral from another ophthalmologist. Their "policy" damned an emergency. Not having been to one in this city, they gave me a couple names including one in their neighborhood. I did go to that one, Dr. Le and they begrudgingly took me in and their Dr (with personality of a door knob) confirmed in five minutes that I had a detachment. Since it was before 3:00 in the afternoon I hoped they could refer me back to the retina consultants office a block and half away. NO. They were too busy that day for any emergencies and had no appointments the next day, and the next available appointment was more than a week away. The only other retina specialist supposedly in the area was not open. The ONLY option they gave was to drive an hour away to Loma Linda University Medical Center ER where they had a specialist on call. NOT true. Only an ophthalmologist resident on call. Thank God that after literally all night in their ER I was discharged and the resident set me up to see their retina team first thing in the morning and I was in for surgery by 9:30 am. Screw Desert Retina Consultants and their care less attitude toward emergencies. Don't expect me to ever call on them again. I know enough about detachments to know that they are emergent situations and that some times they are now or never if not treated in time. I guess I'm also disgusted that there aren't enough specialists in the Coachella Valley if they are telling me there are only two offices in the entire valley. Shame on them for forcing me to go waste Medicare and my money to go have one of their colleagues see me first to say what I already knew.

This dr made my rethina detachment in 2017. I had to have 4 more surgeries. I am not going to go…read morethrough all details. Just want to say: PLEASE DO NOT GO TO HIM. I AM BLIND ON MY EYE. BECAUSE OF THIS PERSON.. RUN!!!!!

Acuity eye group and Dr. Samuel were extremely racist and discriminatory and very rude providing…read moremisinformation and being dismissive of all my concerns at every step of my experiences with them at both the Palm Springs and Palm Desert offices. I am a very organized, prepared consumer of medical services. I have a 53 year history of working with the Mayo Clinic and even shared records with Acuity from Mayo which were ignored. I think this place should be shut down for being abusive. Dr. Samuel and his associated healthcare workers are being looked into for their unethical practices. Save yourself the heartaches and hassle and go elsewhere.

I cannot recommend DESERT OPHTHALMOLOGY highly enough! My stepfather recently had an appointment…read morehere, and the level of care was simply outstanding. The entire team is super helpful, but a special shout-out goes to Josie, Tracy, and the amazing Jackie. They went above and beyond to make us feel comfortable and informed. It's rare to find a team that is this professional yet so warm and welcoming. Thank you for taking such great care of him. I'm Gio and my stepfather is Mark

This office in Palm Springs by Desert Regional is ridiculous. They run at least 45 minutes after…read moreyour appointment time, I waited that long, and said good bye. Receptionist area not the most friendly or helpful, never did see a Dr. The one person who was actually very good was the young man that takes you into a room and does some prelim work. When that is done they take you to another waiting area where there are 6-7 people is small hallway with no lights, totally horrible. I would never recommend this place to anyone.

I recently had cataract surgery here, and was amazed at how easy it was…read more Never felt any pain at all. Excellent team assisting the doctor. I would never go anyplace else.

I've been going to Milauskas for many years. But, I will never use them again due to a recent bad…read moreexperience. Had an exam which went well. I paid the insurance copay before the exam. But, many weeks later I received a text message from Milauskas claiming that I owed more. That's where the trouble began. I called Milauskas but their 'billing' department never picked up the phone-- and I called several times throughout the day. I was finally able to speak to someone who was probably at the front desk. She was unable to explain why the insurance company didn't pay the balance. She did admit that Milauskas was using a new billing company -- which explains why I got the text message. Despite this, I haven't receive an invoice in the mail. Meanwhile, I reached out to the insurance company for clarification. Instead of waiting for the insurance company to settle or resolve the bill Milauskas then sends me another annoying text message about the bill. Suffice this to say, this is very annoying. I am disappointed with this outfits billing practices. If I am responsible for the balance, then I will pay it. Regardless, I will never go to Milauskus again. I am also investigating whether I have legal remedies against Milauskus and their 'billing' company for the unwanted text messages and billing practices. The owners of Milauskus should seriously consider the business and legal implications regarding incidents like this.

Dr Goldban is the Best . he took his time with me and my elderly mother. Germination was very…read morethorough and staff very professional. His office is one of the cleanest I've ever been in modern and up-to-date. Robert Ault

I have been Dr. G's patient for 7+ years and during this time,there have been a few positive and…read moremany negative experiences as follows: * Trying to schedule an appointment on the phone was brutal! I was always put on hold and sometimes my call was retrieved, sometimes not. * The wait-time to see the doctor was ridiculous~one time I waited for 93 minutes; when I complained, Dr G blamed it on an error~the real reason was overbooking. * I was scheduled for cataract surgery~the night before the surgery, the office manager called me-at PM-telling me I had to pay an additional $175 because I had Lasix surgery 30 years prior! * My vision requires that Prisms be included to prevent a cross-eyed condition; Dr. G mis-diagnosed the prisms, resulting in a second set of glasses. After reading my review, I think my two star review was very generous!

I wnat to thank DVO for thier wonderful customer service and thier real feeling of being part of…read morethe community, The art in the office is stunning and done by a local aritist...really amazing. But more amazing is the WONDERFUL customer service i recieved from Kris. He really went 'above and beyond' in repairing and adjusting two of my glasses. They now fit perfectly. Kris is a wonderful ambassador of Desert Vision Optomertry. I will always be a client of this business.

Love this place and the new owners. Highly recommend because of the staff and the doctor.read more