Impersonal, not welcoming, scant on conversation and instructions, poor communication re: process…read more Staff young enough to be my grandchildren calling me by my first name, disrespectful instructions. All around poor communication. Offices a little shabby. Long wait times. Taking my prescription elsewhere for glasses.

Dr. Todd Kelsch is trained and experienced in double vision detection and how to correct it using…read moreeyeglasses. It is the biggest issue with my eyesight. He did an excellent job in evaluating my vision needs. Including pointing out an element of double vision that had not been corrected in my previous eyeglass prescription. There is an amazing amount of state of the art optical equipment in the office. Dr. Kelsch and all of his staff are knowledgeable in how to use the equipment they are assigned to use within their level of training. The staff documented the physical elements of my eyes and Dr. Kelsch did the visual examination to write the prescription for my glasses. Just like medical office staff uses basic equipment like blood pressure cuffs and pulse oximeters to relate basic physical characteristics to the doctor before he examines the patient. The doctor, the front office staff, and all of the employees in the office are extremely polite, professional, and knowledgeable. I have very high confidence in the doctor, the equipment, and all of the staff.

Office is enormous, wait times after booking and in waiting room are not bad. That said, I was…read morethere for an hour and a half, one of the techs forgot to dilate my eyes so I had to blow another half hour, weird mistake to make. I've had weird floaters in my eyes for months and they aren't going away. They said after a ton of tests they had no idea why but insisted nothing is wrong. Not impressed and a $65 copay!

I recently had cataract surgery here, and was amazed at how easy it was…read more Never felt any pain at all. Excellent team assisting the doctor. I would never go anyplace else.

Dr Goldban is the Best . he took his time with me and my elderly mother. Germination was very…read morethorough and staff very professional. His office is one of the cleanest I've ever been in modern and up-to-date. Robert Ault

I have been Dr. G's patient for 7+ years and during this time,there have been a few positive and…read moremany negative experiences as follows: * Trying to schedule an appointment on the phone was brutal! I was always put on hold and sometimes my call was retrieved, sometimes not. * The wait-time to see the doctor was ridiculous~one time I waited for 93 minutes; when I complained, Dr G blamed it on an error~the real reason was overbooking. * I was scheduled for cataract surgery~the night before the surgery, the office manager called me-at PM-telling me I had to pay an additional $175 because I had Lasix surgery 30 years prior! * My vision requires that Prisms be included to prevent a cross-eyed condition; Dr. G mis-diagnosed the prisms, resulting in a second set of glasses. After reading my review, I think my two star review was very generous!

My husband has had 3 appointments with Dr. Clement Chan at Desert Retina Consultants in their Palm…read moreDesert office. Unless you are retired and have nothing else to do for the entire day, I recommend asking for a referral elsewhere. Dr. Chan consistently runs 1.5 to 2 hours behind schedule....and I am NOT exagerating. The first visit, the doctor did not see my husband until 2 hours after his appointment time. The second visit...he was only running behind by 1.5 hours. In our last visit....he was running a full 2 hours behind schedule. The appointment was at 10:00 and the Dr. didn't see my husband until just after 12:00 p.m. No once did he acknowledge or apologize for the delay. When I asked the front desk each time if he was running behind....I was told that he always runs behind schedule. That the problem isn't the doctor's schedule...but a lack of adequate screening rooms. I'm a recruiter. If I have to schedule 10 interviews...and all interview participants are available...but I only have 5 rooms...I only schedule 5 interviews. This is not difficult, people. The front desk told me that Dr. Chan "runs his office this way"...and they were totally dismissive about it. I requested the next appoinment be scheduled early morning. They confirmed the doctor starts at 8:00...but refused to book me before 10:00 for the next appointment. The only reason I've not told them to take a flying leap is that my husband is mid-way through a specific treatment. So, we will have to deal with this a little longer. DO NOT GO HERE UNLESS YOU LIKE SITTING IN A WAITING ROOM FOR AT LEAST 1.5-2 HOURS. THIS IS THE WAY DR. CHAN RUNS HIS BUSINESS ACCORDING TO HIS STAFF. STAFF NOR THE DOCTOR GIVE A FLYING LEAP ABOUT THE PATIENTS INCONVENIENCE.

Dr Martha Henao is the best doctor I have found for my macular degeneration and I have had 3 others…read moreprior to her. She's not only a great doctor but very caring, kind, knowledgeable and very informative! And her office team follow her wonderful example! You can find the best possible care with her and her staff.

This guy knows his stuff, and couldn't be more pleasant…read more After reading the reviews I almost cancelled, and am really glad I didn't. Wait time about the usual 20-30 minutes to fill out questionnaires etc. He made the diagnosis practically upon walking into the cubicle. Explained what to do for a sensible home administered remedy. No meds or additional exams ($$$). Another 5 minutes of pleasantries - good bedside manner, and I was out of there. Could not be happier. Bottom line read the Yelp reviews, but they're not always spot on.

you mean this guy is still in practice.i went to dr guss aprox 14 yr ago.i had cataracts.he told me…read morehe could put implants i so i would never have to wear glasses again.the surgery was not covered by insurance and would charge $5000. five thousand dollars cash.must be paid before sugery.i paid the cash and had the surgery and was very pleased until into the fifth year i started having eye issues.i had to go back to wearing glasses and still do.he was very rude.but i was told he was a good dr.that was a joke.if i knew he was still in practice i would have sued his ass.demanding cash as he did i am sure i am not the only one who fell for his lies.the irs needs to do a audit on him.he spends his winters in the desert and summer traveling the world.DON'T TRUST THIS GUY. JEAN NOTARO desert hot springs ca

I wnat to thank DVO for thier wonderful customer service and thier real feeling of being part of…read morethe community, The art in the office is stunning and done by a local aritist...really amazing. But more amazing is the WONDERFUL customer service i recieved from Kris. He really went 'above and beyond' in repairing and adjusting two of my glasses. They now fit perfectly. Kris is a wonderful ambassador of Desert Vision Optomertry. I will always be a client of this business.

Love this place and the new owners. Highly recommend because of the staff and the doctor.read more

My dealings with Dr Leaming were not to be believed. Not only…read moredid he misdiagnosed my problem but also totally missed calculated my prescription for my glasses. I had to seek another local doctor and, of course, I had to pay out of pocket for this visit since I had used up my insurance on Vision Professionals.

My experience was sooooo much different than what other reviewers had I wonder if I was in the same…read moreplace! We were visiting from out of town and somehow got something in my eye that was causing me great discomfort and my eye tearing like a faucet. My parents recommended The Vision Professionals. Fortunately I was able to get a same day appointment on the day before a holiday. Unfortunately I made the mistake of not confirming the location. So of course I was about an hour late to the Palm Springs location. When we arrived I was courteously greeted and explained my mistake. There was no yelling, no fuss, no rude response. The staff was eager to slip me in very late in the afternoon. Dr Lemming saw me as his last patient on the day. He was very thorough in his examination, not hurried, all the while being professional, caring and polite. He prescribed two medications, one which they had in the office. He provide this no charge saving me over $100. I could not have had a better experience. In fact I wish my eye Dr was as kind and caring as the staff and Dr from The Vision Professionals. My visit had no of the negativity others expressed here. I have no hesitation in recommending this practice

Sandy Says... you'll feel welcome, well cared and heard in this modern desert doctor's office…read more Well... I couldn't recommend Dr. Tokuhara more highly. I was experiencing a very worrying issue with one of my eyes and really wanted see someone before the Christmas holiday. I went to a local optometrist who pretty quickly referred me over. His office is modern, clean, welcoming and I was impressed with how well equipped it was with everything necessary for a multitude of situations and/or procedures. All of the staff from the front desk to the exam room where just extraordinarily pleasant and friendly. Dr. Tokuhara listened carefully to my concerns and performed a very comprehensive exam that really helped set my mind at ease that his findings were accurate and that nothing had been missed. I'm so relieved that it appears it was something that will self resolve with a bit of extra care. I'm very grateful for the time and talent of this physician and his staff - overall my experience was probably one of the best I've ever had at a physicians office. My only note for improvement might be on the pricing of the over the counter goods like eye drops, eye masks etc. While it was really convenient to pick up my Bruder Mask while I was there... I don't think it was worth paying $30 more than they retail for - that was a bit of a bummer since I bought 2. Could have saved $60 if I bought elsewhere.

Dr. Tokuhara is incredible! Cataract surgery on both eyes resulted in 20/20 vision. My left eye…read morealready had a Kamra lens (more complex), but he did it perfectly. Fantastic staff too. If you're considering cataract surgery, go see him--you won't regret it!

Moved back to Palm Springs this past January and needed to address a cataract in my right eye…read more Having no idea of an ophthalmologist in the area I started to ask around with people I would meet in our community and on Next Door. The resounding reply I got as a recommendation was Dr. Prendiville. Dr. Prendiville is the ultimate professional and did all the required testing before my surgery to know exactly what my needs were. He preformed the surgery at an appropriate time after testing and did a fantastic job. I would highly recommend him for his skills in cataract surgery and ultimately his professionalism and the great job for me. If you need the best cataract surgeon in the area, you've found him.

Dr Prendiville is a very knowledgeable and experienced eye specialist and surgeon. Now retired, I…read moreworked with remarkable doctors 44 years. What has impressed me for the past two years now, is Dr Prendiville's attention to his patients' education about their conditions, and how the eye works. Vision is regarded by many as the most important sense. His reputation amongst his colleagues is noteworthy; one of my doctors told me that Dr Prendiville is the only Glaucoma specialist in the Coachella Valley whom he trusts!! Anyone who is fortunate to be Dr Prendiville's patient, is indeed in good care! Thank you, Dr Prendiville, for your standard of excellence.

Very good staff, very kind, responsive, caring, highly recommend, they will take the time are each…read morevisit to go over everything and make you feel comfortable

The quality of care is poor; you can never get a prescription refilled, nobody ever answers the…read morephones, and if they do, they're rude, and you're on hold for 30 minutes. I do not recommend this doctor. Find another GI, even if you have to drive a bit further. Dr. Asgari and his team do not care about patients' needs. I've spent a month trying to get a medication that he prescribed for me, and I can't get it thanks to his incompetent staff. Save yourself the headache and go somewhere else.