Care: 100% Type of care: 1st time visit for 5 yr old and a…read morepossible tooth injury assessment Office Experience: Dr Sarah and Carina along with the office dog Bohdi put my granddaughter at such a level of comfort we honestly felt like we were visiting friends AND NOT A DENTIST . In my 5 yr old grands words: " I hope Dr Sarah is my dentist . She is sooo polite and kind and gentle! I can't wait to go back !" Our experience was above top notch! Knowledgeable and an easy bed side manner that I did feel like I was visiting friends! HIGHLY RECOMMEND!!!!! Felt prices were reasonable- granddaughter has free dental care but willing to pay out of pocket to avoid using Medicaid dental

Dr Sara is a great dentist. She's very knowledgeable about her field of work. She's amazing with…read moreher patients. She made sure my son was comfortable and showed him everything she was doing. He had a good experience at Magnolia pediatric dentistry.

Poor care, messed up my cavity. Would never come back to this location ever. Front desk is also not…read morevery friendly

've previously posted a 5 Star review for the years of great work (multiple crowns, a couple root…read morecanals, etc) I received at Smilebuilderz, but am amending due to recent issues which have turned me off from going to them ever again. On Tuesday I scheduled an emergency appt by phone for Thursday and provided my insurance information since I hadn't visited since prior to 2020. Wednesday, I get a call saying my dental plan insurance is showing up as medical when they attempt to verify it. (This is a plan listed on Smilebuilderz website as covered. My card says "Dental Card" on it and the ID number is different than my medical card.) I re-supply the insurance info to the person on the phone and they tell me, "If you don't hear back, you're good to go for Thursday." I didn't hear back. Thursday comes around and I show up 15 minutes before my appointment. I took the time off from a job I just started to deal with this dental emergency. I end up sitting in the waiting room for 50 minutes before informing staff I needed to get back to work. In a last ditch effort to be seen, I provided an alternative insurance which if used, would charge me the monthly premium since it was currently inactive. This second insurance, I called while in office, ended up requiring me to add Smilebuilderz as my primary dental and then told me it could take hours for the confirmation fax to be sent. So, I get home and call my insurance; they call Smilebuilderz and we get my dental plan set up, according to Molly or Margaret (?). Immediately after this was remedied, I get a call from scheduling and set up a second appointment for Saturday in Ephrata, a 40 mile round-trip away. I arrive on Saturday annnnd the insurance I had set up with the insurance agent and Smilebuilderz rep on the phone Thursday around 10:30 AM had NOT been set up and my only option was a credit card self-pay then self-bill my insurance afterwards. I now have to wait until the end of next week to get into a different company's urgent dental because it's a holiday weekend and can't request time off until Tuesday. Also, Anita, the manager in Ephrata, when asked if there is someone above her, said there is no one. I googled while on the phone with her and asked for Anthony's number so she gave me the main line really fast w/ no extension.

This is probably one of the most fascinating and hilarious experiences I've ever had as a parent…read more When I say this I mean it's pretty incredible to see a father son team dress up like cowboys and engage with your child so they're able to feel comfortable getting their teeth checked. Let's face it, most of us grew up fearing and loathing the dentist much like we do the DMV. My daughter was in awe when she was there and she keeps talking about how fun it was. These guys are definitely passionate about their field and about taking the fear out of a child's dental experience Thanks guys!

I just have to say that I'm now 26 years old and I remember this place!! I was showing my husband…read moreall the pictures. I felt so welcomed there when I was a kid and I loved it (well as much as I could for a dentist) remember drawing pictures of horses for him. Such a good atmosphere and if you want your child's dentist appointment to be less painful, go here

My six year old had her first cavity filled today. I was dreading the appointment because of her…read moreanxiousness surrounding dental visits, but the team at Sunshine made this appointment go so smoothly. They played a movie she requested on the tv, explained everything they were doing before they did it and really made her feel at ease. I could not be more grateful!

My child was referred here by out dentist for a dental procedure where they recommended my seven…read moreyear old get 4 caps on baby teeth as an oral procedure (our dentist does not complete oral surgery on children). We did the procedure, everything went great, they were paid the $4,000 for the procedure. We went to our follow up appointment, everything healed nicely. We continued to see our regular dentist for the next 2 years with regular checkups, no cavities, and three of the 4 caps fell out with no issue. The last cap was difficult to come out when it fell out, it had a horrible odor, my son immediately got a fever, and then within two days developed half a dozen oral blisters on his tongue around the capped tooth area. His gums became inflamed and bloody. After a week of saline washes, mouthwash, peroxide cleaning and lots of oral hygiene we felt we needed to call the dentist. We called Sunshine since the issue was a result of the capped tooth. When we called the receptionist informed me that the capped tooth had fallen out and they had nothing to do with the things going on in his mouth and that we should wait a little longer. She then told us she could get us an appointment in 4 weeks. I told her the only reason I was calling was because my son has never had anything like this happen and it appeared to happen immediately after this cap fell out. She asked if we were seeing the dentist regularly and maybe it was a result of not seeing the dentist. I told her we go every six months to our regular dentist, upon which she told me again, since the cap fell out it was not their issue and they could see him as a new patient but couldn't guarantee they would be able to do anything. Needless to say, called our regular dentist back and they got him in within the same day. Don't give this place your money for oral surgery! Ask your dentist for another referral.

My husband and I went here for 4-5 years and loved it! Today I took my son in for a cavity filled…read more(he is three). Dr Scott worked for a few minutes and then my son gaged a little because of the water. The dentist pulled all the stuff out of his mouth and proceeded to belittle a three year old. To the point where my son was visibly upset and apologized and asked to try again. At which point Dr Scott pulled off his gloves and told us to leave. I was so upset and disappointed that he treated my son that way, but more upset because I let someone talk to my child like that. If my son is acting up I have no problem with someone telling him to knock it off, but my son was doing nothing wrong. My first clue should have been when he fired all his old staff. I should have realized something was up, my next clue should have been when I heard him telling his staff how he was "over" have to spend time with his grandkids. I loved this dentist as an adult, but he is NOT a family dentist, and he is not a kind person. I can't endorse someone who treats other people like that. I left the office in tears and the staff was so kind to me. I really wish all the support staff there the best. They are amazing!

100416 Our family…read morehas been coming BFD for the last several years. We have no complaints. Dr.Scott and his staff are through, professional and caring. And are not condescending (that means to talk down to) when they talk to you about your care. They want to help you so down the road you don't have big issues. The office is clean and modern and has a play area for kids. The staff is friendly and helpful. Today I saw Dr. Scott, Shayla and Adrianne (sp?) and I left happy. The ONLY reason I didn't give 5 's is seriously, who likes going to the dentist?

Due to a scheduling conflict, I took my young grandkids to their appointments today instead of…read moretheir parents. I was very impressed with the entire practice. From the receptionist who greeted the kids when we walked in, to the hygienists, to the dentist, everyone was warm, welcoming, and great with the kids. Having a room that can accommodate up to 3 patients at a time meant that both kids could be seen simultaneously, which limited our wait time. Being in the same room with both kids during their cleaning and check-up made me feel comfortable as well. (When my kids were little I had to choose which child to be with.) I was really pleased with the practice and would recommend it to anyone looking for a wonderful pediatric dental practice.

Dr Meliton is a fabulous provider. Her dental skills are rivaled only by her people skills. I can…read morenot imaging wanting anyone else to work with my children. Also, she will continue to see them into adulthood if they wish to stay with her.

The quality of the office has diminished greatly after being acquired by Smilebuilderz. My children…read morehave been patients for twelve years and had their appointments cancelled because we did not confirm a text. They did not leave voicemails on either of our mobile phones and do not call from a published number so how is someone supposed to know who's calling. I was always impressed by their customer service but not anymore. We are transferring care.

I really don't recommend. The dentists here were nice, but they are not professional. They likes to…read morearrange the treatment for kids, which I believed it's over reacting, but they ignored some really questions, like my son had too long tongue strap, they didn't tell anything about this(The new dentist reminded us when the first time teeth exam for my son). My daughter needs orthodontic teeth, they never mentioned it. And when they cancelled the appointment, it's really not easy to arrange another appointment. Very disappointed for LPDA.

I love this office. My daughter has the best care from all the staff! The dentists are the best…read morepediatric specialist in the area.

After several attempts to find a fun and kid friendly pediatric dentist, we are happy to have found…read moreDr.Laura. We have been with them for a year, and every visit is as pleasant as the first one. Our daughter has had several issues, with dentists and her teeth, but Dr.Laura has went to great lengths to make sure we have no more issues! And, the phone calls and notes we got from her after our visit and surgery meant so much to our daughter as well as to us. Definitely recommend to everyone!!!

NOT GOOD! We scheduled an appointment months ago (in February). I called today (April) to…read morereconfirm the time, ONLY to be told they do not see patients after 17 y/o. HELLO why weren't we told this when the appointment was scheduled back in February! Don't bother with this dentist office - very unprofessional and not a care in the world. Sadly we now have to wait until July to see a real dentist.

They did a good job cleaning teeth, but they didn't have any of us adults come back to see the…read moreX-rays, and proceeded to say that they needed to pull teeth to my minor son. Communication is always key, and here, it wasn't...

I've been going to this office for years and I love everything about it. They are extremely…read moreprofessional but laid back at the same time, it's the perfect combination. I've had great treatment and couldn't be happier. Little to no wait time and they are efficient. I definitely recommend Dr. Daniel.