I had a great experience. Dr. Patel and his staff are fantastic and I don't say that to mean…read more"overall it was a great visit" or "despite 'fill-in-the blank' happening, my visit was very positive" or other statement that has to be qualified. What I mean is that there was not a bad part of this process. I am 16 hours removed from my first root canal and I. Have. Not. Felt. ANY. Pain. None. I felt no pain in the chair, I felt no pain yesterday afternoon, and I am feeling none this morning. Dr. Patel exudes an air of competence that I found very comforting and it made everything go so smoothly. I'm a high anxiety patient who is unreasonably terrified of dental work and I'm a jerk for not remembering the name of the Dental Assistant from my first visit, but her soothing and professional bedside manner kept me there feeling listened to and safe at my first visit and 'Cassie' was fantastic in the same role the day of the root canal. They treated me with such compassion and I am so appreciative. 'Jay' handled my cleaning and I can't say enough; I've never had a cleaning go better and she took the time to answer all of my questions and talked me through everything. She is a goddess. The front office staff has been judged very harshly in these reviews and I can only say that I found them to be helpful and accommodating. This is the practice you're looking for. You should call.

I completed the Six Month Smiles program at Hershey Dental in 2015. My treatment focused only on my…read moreupper teeth because that was where my cosmetic concerns were (flared front teeth). After treatment, I was given a bonded lingual retainer behind my two front teeth. Over time, I noticed my teeth beginning to shift again. I returned to the office to discuss my options and was provided with a single Essix retainer. When that retainer eventually broke, I reached out by email hoping to obtain a replacement. I was told there wasn't much they could do to help me, which was disappointing since I wanted to maintain the results of my treatment. Unfortunately, my teeth continued to shift to the point that I ultimately had to start a completely new treatment (Invisalign) in 2024, which I completed in 2026. This meant additional time, expense, and inconvenience years after my original orthodontic treatment. I understand that teeth can naturally move over time and that retainers require maintenance, but I wish I had received more comprehensive long-term guidance and support when I sought help. My experience left me feeling that maintaining my results became my responsibility without adequate assistance from the practice

I am traveling and broke a crown while in the Lancaster area. When I met with Dr. Friedlander he…read moreexplained the process to replace it. I told him we were traveling and would only be in the area for two weeks. The staff checked with the lab and they said they were able to have the permanent crown ready in time. Dr. Friedlander removed the broken crown and put the temporary on. The whole process took two hours. I was very satisfied with the service I got and the expertise of the dental staff.

Cliff notes - run far away!!!…read more Went in as a new patient with bad tooth pain. Office staff were okay. Spent their time chatting to each other. One telling the other her hair was really sticky from getting stuff in it while painting. Gross. Dental assistant was kind & did xrays & scan. Dentist came in, asking what was wrong, so explained my toothache. He replied curtly, "You need a root canal" I was surprised as less than a year ago I'd had a very comprehensive exam & crowns, no cavities or root canals were mentioned. I asked if he could tell that from these xrays. His response was, "no, I don't need xrays I go by the symptoms a patient tells me." What??! I should have ran out from Dr Quackers there & then. Sigh. He then blew air on the tooth & tapped on it. Nothing. So he then says,"your issue is you have a crown there & the surface is too flat." I know it is meant to be bumpy, so kind of made sense to me. He got a drill & was grinding at the tooth for a while, no questions as to if I was okay with that, doing fine? Afterwards I commented that the same tooth on the other side was probably the same as it was also a crown. Dr Quackers response, "well that isn't the issue is it, so we're not going to touch that." Okay then. Then a final sweet goodbye from this gem, "now don't chew on that side of your mouth for 6 months, then come back & see me. We'll see how it is going then." I looked at him wondering if he was serious, he was! He said just learn to push the food over to the other side. 36hrs later & I am chewing on the other side of my mouth! I had a cold drink & no issues. Then had a yogurt though & that caused sharp pain that lasted for about 10 minutes. So now I am left to look for another dentist. This time hopefully not as pretentious, haughty or flat! So there goes a few hundred bucks to Mr Quackers. Beware & be aware!!!

Do not go to this place!! receptionists are very rude to ppl. Told her I will not be coming back…read moreand she replied "yeah no problem ". Definitly not a ppl friendly dental office.

I would not recommend this place. Environment was very loud with the staff screaming in background…read moreas I try to get my teeth cleaned. For the first time in my life, I experienced pain as they cleared plaque from my teeth. Was told I needed a deep cleaning costing $800. Thankfully I was being cheap and got a second opinion a couple months later. Turns out I don't need a deep cleaning and my gum line was right where it needed to be and healthy. Saved over $800 on operation I never needed. I'd go somewhere else

Went there shortly after office was open with a broken molar. Dr. Kingston very honest...said it…read morecould be fixed but no guarantee if it would last a year or a few days. I wanted it pulled. After x-rays he told me he was not comfortable pulling it bc the way the roots were just in case something went wrong. Appreciated his honesty. The office set me up with the oral surgeon I asked for to pull tooth. So glad he accepts my new insurance and am looking forward to going back...not something normally said about going to a dentist.

I have been a patient at Healthy Smiles since October, 2011. In the past, I have had an extremely…read moredifficult time dealing with dentistry, ie, I don't like pain and I don't like going to the dentist. After seeing an ad, I decided to call and schedule an appointment. I am so glad I did! They have an extremely compassionate workplace that makes the patient very relaxed and welcome. My hygienist, Leah, has been an absolute dream and makes me very comfortable and relaxed, even at time I would normally have been panicked. I now enjoy going to the dentist and my smile is brighter than it has ever been. If you are phobic about dentists, please give this place a try.

Highly recommended. Ann Marie is an excellent dental hygienist -- meticulous in her thoroughness…read moreand care.

My Dentist Dr. Allison is wonderful. I have been seeing him for almost 15 years. Lots of changes to…read morethe practice since its been sold. I have a history with them and I've never required any major dental work . I traveled there recently for my scheduled cleaning. I was pressured to get xrays and so after traveling 40 minutes to this appointment I left without a cleaning because the office manager refused my request to forgo the x-rays for health reasons . I had called her the week before and left a voice message asking her to call me back because I wanted to speak to her about this very subject. She never returned my call and so when I showed up for my cleaning appointment I was simply told that unless I got the x-rays they would not clean my teeth so I asked if I should leave ( i was in the chair) . It was suggested that there was nothing they could do for me without the x-rays other than let my dentist look at my teeth . Her reasoning was liability and it just left me feeling like she was more interested and concerned about protecting the staff then she was concerned about my specific health concerns and unique needs as a patient regarding unnecessary exposure. Still love Dr. Allison! He is the best! I just never thought it would end this way, and all because I wanted to have my teeth cleaned without exposure to an xray.He was always compassionate and never pushy. The old office manager Chris was the same. She actually cared about you. You don't get that anymore with this practice. Its all about them. I wont return and I will miss my Dentist. Thank you Dr. Allison for the years of professional care and Excellence! You will be missed

The level of incompetence in this practice was disappointing to say the least…read more They determined that a procedure was needed, which I agreed, however due to billing they needed to submit to my insurance to see how much they would be paid, first, even though this procedure did not require pre-authorization and they were In Network at the time. X-rays only in this visit and I was not able to get my teeth cleaned, the reason I went in the first place. One month, two, three months go by and after multiple calls to check status with them where I was told to "just continue to wait", I called my insurance company. First of all, they had not submitted any of the paperwork accurately for this confirmation of financial payment they require prior to providing the service. Second of all, by this time they had dropped from my insurance network (receptionist wasn't aware, I had to inform her) so I was unable to even go to get my teeth cleaned, which is all I had wanted from the start. Nice people, but that's about it. With the number of dentists in this city/other options, I would not recommend at all.

Dr. Cooper and his staff have always been extremely thorough in their dental exams and care. Their…read moreteam has never steered me wrong in getting the necessary work done, and has saved me from getting thousands of dollars of work done that other dental "experts" claimed I needed. Will never go to another dental practice in the area!

The office manager and powers that be discriminate against the disabled! Yes, you read that…read morecorrectly. I have a chronic illness that rarely affords me the 24 hour rescheduling/ cancellation notice they require. I was told I can no longer make appointments, but I should call "When you're having a good day and we will see if we can fit you in". Dr. Pelle made them apolgize so they got even! The next time I missed an appointment they charged me $75! Seventy-five dollars because I was too I'll to keep my appointment. Clearly money is more important than a disabled patient. In the 28 years I've been sick I have never been so humiliated by any service provider. Dr. Pelle is wonderful, and the only reason my husband and I continued to go there. But we've had enough. Wish he'd join a different practice.

A wonderful dentist! I am so grateful for Dr. Rheault and his staff. Last week my back tooth…read morebegan to hurt. I hoped it would go away but within 48 hours I was in excruciating pain. I called Dr. Rheault's office and was told to come right in. My tooth was exceedingly tender to touch but Dr. Rheault could not have been more gentle. He walked me through each step of what he was going to do so I knew what to expect. After carefully numbing me he was able to examine the area, take x-rays and adjust my bite. He recommended a root canal which was exactly what I needed. Once the prescribed treatment was complete I was pain free. I give Dr. Rheault my highest recommendation for his compassion and his skill. Thank you for helping me! If you are looking for a terrific dentist, go see Dr. Rheault!

I recently had a catastrophe where my front tooth got knocked out! I didn't want to leave the…read morehouse. Dr. White and his team took great care of me and gave me my smile back!!! Thank you White Family Dental!! -Kate Del Rio

If I could give them more than 5 stars I would! This was my 3 year olds first time! My 3 kids had…read moreappointments at the same time and both hygienist (Jenna and Patty) were wonderful with the chaos we naturally bring! I cannot recommend a white family dental enough!!