The quality of the office has diminished greatly after being acquired by Smilebuilderz. My children…read morehave been patients for twelve years and had their appointments cancelled because we did not confirm a text. They did not leave voicemails on either of our mobile phones and do not call from a published number so how is someone supposed to know who's calling. I was always impressed by their customer service but not anymore. We are transferring care.

I really don't recommend. The dentists here were nice, but they are not professional. They likes to…read morearrange the treatment for kids, which I believed it's over reacting, but they ignored some really questions, like my son had too long tongue strap, they didn't tell anything about this(The new dentist reminded us when the first time teeth exam for my son). My daughter needs orthodontic teeth, they never mentioned it. And when they cancelled the appointment, it's really not easy to arrange another appointment. Very disappointed for LPDA.

Due to a scheduling conflict, I took my young grandkids to their appointments today instead of…read moretheir parents. I was very impressed with the entire practice. From the receptionist who greeted the kids when we walked in, to the hygienists, to the dentist, everyone was warm, welcoming, and great with the kids. Having a room that can accommodate up to 3 patients at a time meant that both kids could be seen simultaneously, which limited our wait time. Being in the same room with both kids during their cleaning and check-up made me feel comfortable as well. (When my kids were little I had to choose which child to be with.) I was really pleased with the practice and would recommend it to anyone looking for a wonderful pediatric dental practice.

Dr Meliton is a fabulous provider. Her dental skills are rivaled only by her people skills. I can…read morenot imaging wanting anyone else to work with my children. Also, she will continue to see them into adulthood if they wish to stay with her.

Care: 100% Type of care: 1st time visit for 5 yr old and a…read morepossible tooth injury assessment Office Experience: Dr Sarah and Carina along with the office dog Bohdi put my granddaughter at such a level of comfort we honestly felt like we were visiting friends AND NOT A DENTIST . In my 5 yr old grands words: " I hope Dr Sarah is my dentist . She is sooo polite and kind and gentle! I can't wait to go back !" Our experience was above top notch! Knowledgeable and an easy bed side manner that I did feel like I was visiting friends! HIGHLY RECOMMEND!!!!! Felt prices were reasonable- granddaughter has free dental care but willing to pay out of pocket to avoid using Medicaid dental

Dr Sara is a great dentist. She's very knowledgeable about her field of work. She's amazing with…read moreher patients. She made sure my son was comfortable and showed him everything she was doing. He had a good experience at Magnolia pediatric dentistry.

NOT GOOD! We scheduled an appointment months ago (in February). I called today (April) to…read morereconfirm the time, ONLY to be told they do not see patients after 17 y/o. HELLO why weren't we told this when the appointment was scheduled back in February! Don't bother with this dentist office - very unprofessional and not a care in the world. Sadly we now have to wait until July to see a real dentist.

I leave one star because the actual dental staff is great -- however -- I've made apts for my two…read moreolder daughters twice now. Both have been canceled and then I'm told I have to call THEM to reschedule. I already move my entire schedule around to make sure that I can bring them to said apts. then to turn around and be like sorry for your luck we have to cancel is annoying. Once here and there is understandable but I have made two apts for my daughters and BOTH are canceled. Then when you go to reschedule it takes them MONTHS to get you back in. Wtf is that? Like you would think the patience that had been waiting already would have first priority. Not here. Then sending texts oh it's been over six months since we've seen you -- yeah cause you cancel every time we make an apt. This place is so annoying I can't do it anymore. I'd appreciate if someone would reach out to me cause this is ridiculous.

Great dentist, great staff! Pure high quality and friendly attention to detail. Never seen a…read morebetter run dental practice.

The staff is the absolute best! Dr. Creisher is spot on. Dental work has always been a thing, who…read morewants to go to a dentist, but after COVID delayed my regular care I couldn't wait to return. Their COVID precautions and new equipment for aerosol particle maintenance were spot on, and while likely adding increased stress, you would never see it on their faces or in their interactions. Definitely recommend!

This is Nate's husband Matt giving a review for the 1st time. So I'm a regular patient with the…read moreSmilebuilderz on Rohrerstown Rd. but I had an appt. for today at 6pm at this location because I wanted to be seen ASAP for toothaches I was having. Now I work in Harrisburg, so thankfully I was able to set this up without having to leave work early. And surprisingly, I even had just enough time to pick up Nate at home in E-town & made it to my appt by 5:45. So far so good. What was not good was the wait, which wasn't explained either. By 6:20, I politely asked the receptionist when I would be seen, especially since I arrived so early (with no paperwork to fill out.) This was also after 2 different patients who both arrived at least 10 minutes after me had been taken back before me. It wasn't until almost 6:45 that I was finally called back. So I was literally waiting for an hour. I'm happy my teeth x-rays were updated, but I didn't expect the bulk of my evening to be taken up by a dentist visit when I only seem to have a nerve problem in my gums.

It was great before it was bought. I would now give it zero stars!!!!!! Everything about the…read moreexperience in dealing with them has been absurd, frustrating, and terrible. We were already on the fence about continuing with them because of the terrible customer service but after this latest episode with their worthless call center not being able to reschedule us for four months after they called to cancel our appointment the day before for some unknown reason. We are looking for a new dentist! Save yourself the time, headache, heartache, and find a different dentist for your kid! Don't waste your time and trust on your kids teeth to SmileBuilderz like we did. I am ashamed of myself for trusting them and now my daughter's teeth will be negatively affected by their poor management of the business.

My six year old had her first cavity filled today. I was dreading the appointment because of her…read moreanxiousness surrounding dental visits, but the team at Sunshine made this appointment go so smoothly. They played a movie she requested on the tv, explained everything they were doing before they did it and really made her feel at ease. I could not be more grateful!

My child was referred here by out dentist for a dental procedure where they recommended my seven…read moreyear old get 4 caps on baby teeth as an oral procedure (our dentist does not complete oral surgery on children). We did the procedure, everything went great, they were paid the $4,000 for the procedure. We went to our follow up appointment, everything healed nicely. We continued to see our regular dentist for the next 2 years with regular checkups, no cavities, and three of the 4 caps fell out with no issue. The last cap was difficult to come out when it fell out, it had a horrible odor, my son immediately got a fever, and then within two days developed half a dozen oral blisters on his tongue around the capped tooth area. His gums became inflamed and bloody. After a week of saline washes, mouthwash, peroxide cleaning and lots of oral hygiene we felt we needed to call the dentist. We called Sunshine since the issue was a result of the capped tooth. When we called the receptionist informed me that the capped tooth had fallen out and they had nothing to do with the things going on in his mouth and that we should wait a little longer. She then told us she could get us an appointment in 4 weeks. I told her the only reason I was calling was because my son has never had anything like this happen and it appeared to happen immediately after this cap fell out. She asked if we were seeing the dentist regularly and maybe it was a result of not seeing the dentist. I told her we go every six months to our regular dentist, upon which she told me again, since the cap fell out it was not their issue and they could see him as a new patient but couldn't guarantee they would be able to do anything. Needless to say, called our regular dentist back and they got him in within the same day. Don't give this place your money for oral surgery! Ask your dentist for another referral.