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    David M Causa, DDS

    3.7 (3 reviews)
    Closed 8:30 am - 5:00 pm

    Services - David M Causa, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    David M Causa, DDS Photos

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    9 years ago

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    Grove Dental Group

    Grove Dental Group

    2.5(50 reviews)
    2.1 mi

    I am a Vietnam war veteran with an additional Aetna Supplemental PPO Dental plan. I am in need of…read morenew dentures, contacted Grove Dental, made appt, had 1st impression made. Office staff verified (twice) at that 1st visit that they would accept Aetna's proposal of $1,602. Ten days later I return for another fitting Now they tell me they are NOT sure I have Zero co-pay for the dentures they have listed at $4,800. I leave asking them to clarify all this. NOW, they receive confirmation from Aetna, my agent and I do a conference call, the person At Grove Dental again confirms I am and will not be liable for any Co-pay PRESENT DAY JULY 27th 9:30am I arrive for my designated appt, again the office manager tells me they have not received the confirmation from Aetna, THIS is now the 5th incident where Grove Dental has no ides what they are doing when it comes to patient rapport. HOW, many times must I or any patient put up with such incompetence where the left hand has no idea what the right hand is doing, do they not talk to each other at Grove Dental does one tech do something and not tell the others, does one office administrator do something and not write it down or tell any of the others working in the office? TODAY, the office manager wanted me to have a seat so she could go over my records, why, are yo hoping for a different result than what you already have after 5 times of quoting me and Aetna a price for your services. SORRY, you're inefficient and NOT professional when after all this time you still can't get your act together. Had this scenario bee positive and not negative I would have reconsidered writing such a scathing report... WHAT GIVES WITH GROVE DENTAL ??? Is it the money or is it complete incompetence ?

    lused to love Grove Dental and would tell everyone to go here. But now I tell everyone to never go…read moreto Grove. For the past couple of years I have had nothing but horrible experiences with Grove. They have double billed me, my parents, and I know friends of mine who were double and even triple billed. Every other dentist bills the insurance first and then you pay why they say you owe. But oh no not with Grove. You are paid in full at the time of your service you then receive a bill for double sometimes triple the amount you have already paid. Frankly it is borderline financial harassment. The doctors always seem rushed because of how many patients they have. The last time I got a filling the doctor didn't even wait until the novocain took affect and started drilling. I will no longer be a patient of Grove and will NEVER go back or recommend anyone here. Update from my original google review. I have since been to a new dentist who has told me that she doesn't see any reason as to why I have so many fillings. I now have permanent tooth pain because of the amount of fillings. I also have now have extreme anxiety going to the dentist because of the last experience I had at Grove.

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    Grove Dental Group
    Grove Dental Group
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    David M Causa, DDS - generaldentistry - Updated September 2026

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