Dr. Rich is a wonderful pediatric dentist. I transferred from Dr. Pyke, and i was nervous because…read morethe kids loved Dr. Pyke. No need to be nervous because the kids loved Dr. Rich, and the staff here is so nice. The office is beautiful and provides nice privacy. The kids watched TV while they had their teeth cleaned, so that was a nice distraction.

I've seen several dental professionals in the last 5 years due to issues needing to be addressed…read moreand moving between states. I was having some issues with dental implants and cracked molars. Luckily we found Pottstown Dentistry! Drs. Patel and Rolotti are extremely through, compassionate and expertly professional in technique, approach and execution. They also have on-site crown milling capabilities with modern 3D scanning and milling equipment. The office and dental staff have all been extremely competent and friendly. The best overall dental experience I've had to date.

Every time I went I would pay cash then they would bill me for extra stuff saying my insurance did…read morenot cover ! I paid cash Now they put me into Cole room for a service i was told was not extra. They are a rip off Will never go again Horrible

Dr. Lignelli was smothe as silk, easy to communicate with explaining everything and all in all a…read morenice guy.

Horrible. Had my wisdom teeth taken out here, I ended up getting infected dry sockets. Instead of…read moreseeing me or listening to what I had to say, they just prescribed me more opioids, sight unseen. I had to call the emergency line multiple times because I was crying in pain, had a weird taste in my mouth. They finally took me in and checked me out and I had to get packing done at least 3 separate times. Every time I was seen by a random doctor and not the surgeon that performed my surgery. Felt very un cared for. I should have been seen ASAP for my pain and dry sockets but no one cared. They're way too over booked with patients to care about you. Would not recommend

I felt pressured to receive services that I did not want. I went in as an emergency patient with…read moresevere pain and was told that I would need a root canal and crown. After the initial exam I was told that I needed to have a cleaning since I was there and that my xrays showed deep pockets and bone loss. This was not surprising to me - I 've had this told to me before. Of course, I needed planing and scaling and then they wanted to use an antibiotic that my insurance did not cover. The cost would have been $999.00. I refused. Then it was time to check out and schedule the root canal. As I sat in the financial office, the woman was calculating away and I was told that all of the work needed would be about $4000.00 out of pocket!!! This was for the root canal and crown, which I was expecting, but then she told me that the dentist also said I needed another crown and my bridge replaced! None of this was discussed with me during the exam. I went back a week and a half later for the root canal and was told by the endodontist that the tooth should be pulled because there was a crack that went all the way to the root. So instead of the root canal and cap, I lost a tooth. Will not be returning to this location. They seem to be more concerned with upselling than with the health of their patients.

This whole franchise is a rip office I would never…read morerecommend them to anyone. They never have the right Doctor at the office then they send you to another office. Then that office send you to another office just charging your insurance. Don't advertise like your offices are fully capable of treating people when they are not. Zero out of Ten

Dr Patel and her staff consistently give our family the best care. From general cleanings and check…read moreups to major restorative work, she's gentle, highly skilled, and consistently gives the best service possible. Dr. Patel also has been able to squeeze us in for emergency visits promptly whenever the need arises. Highly recommend!

I really like Dr. Patel and her staff ( Hi Debbie you are great)! I feel they are efficient with…read moretheir services, friendly, respectful of my time and overall to me : ) I have never had pain with her work during or after. She is VERY conscious of being light handed she never rests her hands on my mouth. Dr. Patel numbs me perfectly, she informs me of what she is doing next throughout my procedures. That being said, I would love to give her all 5 stars IF she was available more days and offered some kind of payment split option for uninsured patients like myself. Perhaps a loyalty account? I can split up my large payment costs over the span of 3 months at max. The office/ Dr. Patel could even add interest to my "loyalty account" to make some extra money. When I say loyalty account, I mean the patients that need a lot of work and are proven to be reliable enough to pay all everything owed. Hopefully, I can give 5 stars real soon because Dr. Patel and her staff deserve it!

I tried to set up an extraction with this office given half my molar was broken off. They wanted to…read moreschedule me six weeks out. I told them I could not wait six weeks. I went to my dentist who is 100 yards from their office. They sent a referral and x-rays to the oral surgeon and pushed to get me in within 1.5 weeks. When I arrived I was told they would only see me for a consult. The extraction would be another visit. What was there to consult about? My dentist had sent the X-rays and half my molar above the gum line is missing. I had to have another extraction two months ago (bad luck) I went to Main Line Oral. My dentist sent the X-rays and referral. There was no question about it. They took the tooth out after being numbed up in less than 10 minutes. I would look elsewhere other than Pottstown Oral if you need an extraction.

Dr Roland did an absolutely amazing job on my wisdom teeth. It barely hurt, I didnt need any of the…read moreoxycodone they gave me. I took my ibuprofen and acetaminophen like they said, I slept for 14 hours the day of, and there was barely any swelling after. My gums got a little swollen and my cheeks got a little puffy, but it really wasnt that bad. The staff was all very kind to me, and it was a relatively fast operation.

Dr. Yelk and his staff are extremely professional and genuinely care about their patients. I feel…read moretreated like family whenever I visit. I highly recommend Dr. Yelk--he is an exceptional dentist.

Dr. Yelk and his staff are very professional. Dr. Yelk will not perform dental procedures that are…read moreunnecessary and he is very good at explaining the work that needs to be done. Everything from cleaning to filling cavities and even root canals are done as gently as possible. He makes you feel at ease despite the nervousness of being at a dentist.

I have been to a number of dentists throughout my life. I am 62. The knowledge and care Dr…read more Sansone has used to take care of my dental needs astounded me. I know none is perfect but he has been my dentist for over 18 years. Eveyrthng from implants, crowns , root canals on my molars he has donea terrific job. My entire family goes there now.

Stay away from this practice!! They gave my husband a pre-treatment estimate. He went in for the…read moreprocedure, paid what he owed and a month later received a bill for $244 after already paying $166/estimate. Making the total cost $410. The estimate was done when they were a PPO and the treatment was done when they changed to Premier, Unbeknownst to my husband because Sansone's office didn't have the courtesy to tell him that they changed to a Premier dentist and that there would be an additional cost associated. Delta Dental is ok with this bait and switch tactic. Sansone's office said read the fine print! How about you be more upfront/honest with your patients. They knew they switched from PPO to Premier so they should have done their job and sent in new pre-treatment estimates. So buyer beware. Some dentists and dental insurance providers are unethical!!

Fantastic, friendly and knowledgeable staff. My twins had all 4 wisdom teeth pulled and they didn't…read moreeven have the time to get nervous. Highly recommend!

Pottstown Oral & Maxillofacial Surgery Associates, Inc. SHOULD OWN ITS GREED!…read moreOn Tuesday after a few months with a mild toothache I went to see my dentist. He took x rays and told me that the tooth required immediate extraction because of infection rapidly approaching the nerve. He instructed me to find an oral surgeon before the end of the week. New to the area, I called my insurance carrier to help me find a local oral surgeon who could extract my tooth without delay. My insurance identified Paul G Smith (a doctor within Plan) at Pottstown Oral & Maxillofacial Surgery Associates, Inc. in Pottstown PA (1 hour drive from where I lived). I called Pottstown Oral & Maxillofacial Surgery Associates, Inc. and explained the urgency of my condition. I was given an appointment for tooth extraction 1.30 pm on Friday. I was relieved. I offered to email recent X-rays. The receptionist declined. I thought this odd but did not question further. Friday morning after a painful and restless night I called to confirm arrangements. I wanted to make sure there were no loose ends given the urgency of the extraction and also the long travel distance (1 hour each way). This time a different receptionist answered. The woman explained there would be no extraction because my insurance required a prior authorization. This "new information" was never disclosed to me when I made the appointment or when I called my insurance even though I made clear in both conversations the urgency of my condition. The receptionist explained that I would require new x rays and a letter written by the doctor to be sent to my insurance in order to be granted the authorization required. I asked her how long this would take and she continued that it would take 7 to 10 days for me to get extraction. When in a panic I told her that I could not possibly wait that long with the pain I was experiencing and asked what I could do she said that I could keep the appointment and proceed with extraction if I agreed to pay "out of pocket". She would not provide an exact price, specifying only that the procedure would not be less than $775. I was shocked and demoralized. I could not possibly afford to pay "out of pocket". At the same time delay was jeopardizing my health as the infection spread. I ended the conversation indicating I would call my insurance to see if there was a way to speed up the process given the pain and--more importantly--health implications. I called my insurance somewhat upset. I asked why (given the seriousness of my condition) the approval process was not made transparent to me. Insurance stated that there was no Pre-approval requirement for doctors within Plan. The receptionist at Pottstown Oral & Maxillofacial Surgery Associates, Inc. had scapegoated the insurance carrier as a cover up. Insurance was not pleased and suggested I call back Pottstown Oral & Maxillofacial Surgery Associates, Inc. office to let them know that if the office was unclear about the insurance process then the insurance carrier would be happy to explain. Relieved by what I just learned I called back and the same receptionist I had talked to earlier answered the phone. I explained with excitement that no Pre-authorization was required with my Plan. As such Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could perform the extraction immediately. I was put on hold. The receptionist returned to the line a minute later. She explained she had moved away from the reception area -I guess so other patients would not hear- she recited the following: "It is the practice's policy to first have an appointment with a patient before scheduling a procedure". Presumably Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could take X-rays and proceed immediately based upon findings. For purely profit motives, however, it decided to create two independent insurance billing events. In short, generating more money while putting a patient's health at risk. Is this in keeping with the Hippocratic Oath? All this notwithstanding Pottstown Oral & Maxillofacial Surgery Associates, Inc. knowingly booked an appointment on a false premise that I would have my tooth extracted at my initial appointment. More disturbingly when confronted with this deceit, attempted to cover up its misrepresentation by shifting blame to my insurance carrier. Pottstown Oral & Maxillofacial Surgery Associates, Inc. actions were immoral, unethical and unconscionable. I cancelled my appointment and vowed to share my experience. Before you consider Pottstown Oral & Maxillofacial Surgery Associates, Inc. understand its primary motive is PROFIT. DECEIT, MISREPRESENTATION and LYING are its tactics. Think about it. Unbeknownst to me it would knowingly have me drive for more than 2 hours only to have me wait another week in pain all the while putting my health at risk solely for profit. UNCONSCIONABLE.

We used to love coming here. However yesterday was very different, so I'm not sure what is going…read moreon. The cleaning was awful, they didn't even floss. Then the exam was minimal. In the past they used tools and things to really look at her teeth, not this time. Then, we had the same issue a lot of people seem to be having. My daughter is four and they took X-rays and then said she needed three crowns on one side and that they couldn't see the other side. We have decided to get a second opinion after reading reviews... as she doesn't eat poorly, brushes regularly and we are an organic home so fluoride treatments are out as they left me getting constant dental work when I used to get them.

I've had appointments constantly cancelled in the past. Recently, they randomly rescheduled an…read moreappointment for half an hour earlier than the time I originally scheduled it for without my permission. I'm most likely going to switch to a different dentist.