Didn't take long to get an appointment. The dental assistant and Dr Terry did a great job…read more Everything done in one day. Thank you.

Dr Silberg is excellent in her professionalism and patient manner. i have had several root canals…read morefrom her and have been satisfied with the results. The front desk staff is very helpful and efficient. Booking appointments is seemless, however if you go to the Devon location make sure to call Wed on to get an appointment at the Wayne office. Phoenixville location is not as friendly or helpful.

Kind and careful with a nervous patient! Grateful to have found them to fix my many teeth issues.read more

Just like the previous 1 star reviews. do not trust this practice. i was searching for new dentist,…read morei call, "do you take my insurance" staff "let me check, yes we do" first appointment, had to pay nothing, just like my insurance covers, set up next one for procedure procedure cost: 380 after, my insurance covers half so i thought "well maybe little expensive but thats okay" come for next one and ask "how much was that total procedure, seems like a lot, my insurance should cover 50%" staff: "oh we don't accept insurance" me" but i asked you that before i came here staff" oh no we would have never said that and now i just got my bill from my cleaning for 480$. Honestly, go to one of the 20 other dentists in the immediate area....unless you enjoy dealing w/ dishonest people. its so exhausting this day and age, people will do w/e they can to make money off of you. needless to say...friendly staff...unethical biz practice

Talisha was extremely helpful, going above and beyond to make sure everything was in order…read moreadministratively so that the appointment went as scheduled. She also has a pleasant and professional demeanor.l

I just want to start by saying how great the staff was. They walked me through everything about my…read moresurgery. Especially Lizzeth who helped me the most by explaining the surgery and everything that came with it. It was an amazing experience!

Fantastic, friendly and knowledgeable staff. My twins had all 4 wisdom teeth pulled and they didn't…read moreeven have the time to get nervous. Highly recommend!

Pottstown Oral & Maxillofacial Surgery Associates, Inc. SHOULD OWN ITS GREED!…read moreOn Tuesday after a few months with a mild toothache I went to see my dentist. He took x rays and told me that the tooth required immediate extraction because of infection rapidly approaching the nerve. He instructed me to find an oral surgeon before the end of the week. New to the area, I called my insurance carrier to help me find a local oral surgeon who could extract my tooth without delay. My insurance identified Paul G Smith (a doctor within Plan) at Pottstown Oral & Maxillofacial Surgery Associates, Inc. in Pottstown PA (1 hour drive from where I lived). I called Pottstown Oral & Maxillofacial Surgery Associates, Inc. and explained the urgency of my condition. I was given an appointment for tooth extraction 1.30 pm on Friday. I was relieved. I offered to email recent X-rays. The receptionist declined. I thought this odd but did not question further. Friday morning after a painful and restless night I called to confirm arrangements. I wanted to make sure there were no loose ends given the urgency of the extraction and also the long travel distance (1 hour each way). This time a different receptionist answered. The woman explained there would be no extraction because my insurance required a prior authorization. This "new information" was never disclosed to me when I made the appointment or when I called my insurance even though I made clear in both conversations the urgency of my condition. The receptionist explained that I would require new x rays and a letter written by the doctor to be sent to my insurance in order to be granted the authorization required. I asked her how long this would take and she continued that it would take 7 to 10 days for me to get extraction. When in a panic I told her that I could not possibly wait that long with the pain I was experiencing and asked what I could do she said that I could keep the appointment and proceed with extraction if I agreed to pay "out of pocket". She would not provide an exact price, specifying only that the procedure would not be less than $775. I was shocked and demoralized. I could not possibly afford to pay "out of pocket". At the same time delay was jeopardizing my health as the infection spread. I ended the conversation indicating I would call my insurance to see if there was a way to speed up the process given the pain and--more importantly--health implications. I called my insurance somewhat upset. I asked why (given the seriousness of my condition) the approval process was not made transparent to me. Insurance stated that there was no Pre-approval requirement for doctors within Plan. The receptionist at Pottstown Oral & Maxillofacial Surgery Associates, Inc. had scapegoated the insurance carrier as a cover up. Insurance was not pleased and suggested I call back Pottstown Oral & Maxillofacial Surgery Associates, Inc. office to let them know that if the office was unclear about the insurance process then the insurance carrier would be happy to explain. Relieved by what I just learned I called back and the same receptionist I had talked to earlier answered the phone. I explained with excitement that no Pre-authorization was required with my Plan. As such Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could perform the extraction immediately. I was put on hold. The receptionist returned to the line a minute later. She explained she had moved away from the reception area -I guess so other patients would not hear- she recited the following: "It is the practice's policy to first have an appointment with a patient before scheduling a procedure". Presumably Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could take X-rays and proceed immediately based upon findings. For purely profit motives, however, it decided to create two independent insurance billing events. In short, generating more money while putting a patient's health at risk. Is this in keeping with the Hippocratic Oath? All this notwithstanding Pottstown Oral & Maxillofacial Surgery Associates, Inc. knowingly booked an appointment on a false premise that I would have my tooth extracted at my initial appointment. More disturbingly when confronted with this deceit, attempted to cover up its misrepresentation by shifting blame to my insurance carrier. Pottstown Oral & Maxillofacial Surgery Associates, Inc. actions were immoral, unethical and unconscionable. I cancelled my appointment and vowed to share my experience. Before you consider Pottstown Oral & Maxillofacial Surgery Associates, Inc. understand its primary motive is PROFIT. DECEIT, MISREPRESENTATION and LYING are its tactics. Think about it. Unbeknownst to me it would knowingly have me drive for more than 2 hours only to have me wait another week in pain all the while putting my health at risk solely for profit. UNCONSCIONABLE.

For the past two weeks, I have been dealing with the most horrendous tooth pain I've ever…read moreexperienced in my life. Honestly, a 10/10 on the pain scale. Let's face it, I haven't met one person in life who says they looked forward to going to the dentist. But nervously I made the appointment on a Monday begging for them to please squeeze me in asap to remove the tooth. They very kindly were able to get me an appointment the very next day with Dr. Sheeran. My tooth was infected, so they had to give me Anesthesia to remove the tooth. I have to say, I can not thank Dr. Sheeran enough for what he did. The man is no less than a miracle worker! He is very kind, courteous, with excellent bedside manner. I felt completely at ease from the minute I met him until the time the removal was done. Not only that, but he inserted the greatest IV I've ever had in my life! I Could barely even feel a pinch. We joked a little, talked about golf, and next thing you know what felt like five seconds later I'm wide awake and the procedure was complete. Here we are less than 24 hours after the tooth removal, and I have ZERO pain. No bleeding, no discomfort, nothing. Words can't even begin to express how happy I am to have met Dr Sheeran and have him work on me. Believe me when I tell you, the man is extremely gifted at what he does. I also have to say how friendly and professional his entire staff is. The 2 ladies at the desk were a complete joy to deal with, as well as Dr Sheeran's assistant that aided him with the surgery. From start to finish, everyone was amazing. I hope I never have to experience this type of tooth issue again, but if I do, I'm definitely going back to Dr Sheeran.

I don't often require the services of an oral surgeon. My recent treatment by Dr Sheeran was very…read morepositive. I would highly recommend him. He is a great communicator. From a technical standpoint, his work was top notch. I am pleased with Dr Sheeran and his assistants in Collegeville.

I went to Providence Endodontics and saw Dr. Martel for an old root canal that had an infection…read more Dr. Martel explained the procedure and answered any of my questions. The root canal procedure went extremely well. She saved the tooth and eliminated the infection. It was a painless procedure and even the numbing needles did not hurt. I would highly recommend Dr. Martel. Also, the office staff was very friendly and courteous.

This concerns Dr Melanie Martel at the King of Prussia office. I requested her for a root canal…read morerecommended by my dentist. I have had many dental procedures plus 2 implants, so I know what to expect. After a good interaction while going over the procedure, Dr Martel applied topical numbing and then injected Novocain. It hurt the usual amount, & I handled it by quietly crooning. She told me to "Stop that" and breathe. I then used my other pain coping mechanism - huffing, much like Lamaze breathing. She told me again to stop or I'd hyperventilate. At this point I interrupted her to say that this is how I handle pain & I've never hyperventilated. She informed me that I was making HER uncomfortable. I replied that I was the one getting the shot & I was worried more about my own comfort. This time she commented that it "doesn't have to go like this." There was no way I would let her drill my tooth with an attitude like that. Dr Martel had no compassion from the very first step, & I could not trust her if things went bad once my nerves were exposed. She was completely unsympathetic to my physical or mental comfort, plus outright rude in her handling of the situation. And they charged me $55 for her services! Insult to injury!

Well run organization. Starting with a good office experience. The hygienists have all been superb…read more They have the latest technology for supporting teeth and gum health.

I have not gone there. I called to get information about cost and maybe to make an app't. IThe…read moreperson who answered phone keep replying to my question about cost for evaluation and xrays that the appointment would be for xrays, evaluation and root canal. I repeatedly told her I dont know if I need root canal or not and I just wanted to come in for the evaluation and xray. It was like (pardon the pun but appropriate) to get her to give me information just about appointment for evaluatiion and xrays. My impression was this practice form the get go was set to get a prospective patient to agree to root canal before the appointment She did finally say well you coukd come in for just the evaluation and xrays butusually we do a root canal. I I had also asked for cost of an implant After checking with other practices I found this one was almost double most of the other practices I contacted. I did not make an appt with them and based on this interaction and the cost I would not recommend this practice. As far as are they good or not, this I don;t know but no dental practice, in my opinion should be saying what treatment they intended to do before they have even seen a patient

Every time I went I would pay cash then they would bill me for extra stuff saying my insurance did…read morenot cover ! I paid cash Now they put me into Cole room for a service i was told was not extra. They are a rip off Will never go again Horrible

Dr. Raj and his assistant were meticulous, honest, and patient during an emergency situation . My…read morecap popped off and Dr Raj assessed the health of the tooth, and the cap, and cemented it back on. I was extremely pleased with his patience and honesty. I highly recommend him.