I called to make an apt and they made me fill out a bunch of paperwork before letting me know if…read morethey took my coverage and then required me to give a credit card number and call back to make the apt. So I did. When I called back they said i could come in and have xrays done this month in June but get the cleaning in January (7 months away). I said I'm 33 weeks pregnant and can't get X-rays. She said that's their policy. No cleaning without X-rays. I don't see why that's necessary. I'm not getting a cavity filled. It's just a cleaning and it's not safe for my baby. Regardless if I did get the X-rays, a lot will change in 7 months and I'm sure they'd say I'd have to get more X-rays then.

I started my treatment with braces when I was 7 months pregnant. The staff was caring,…read moreunderstanding and continually ensured my experience was as pleasant as possible. The staff are all welcoming and supportive of all patients and one another. Their structured teamwork has made every visit for me beyond positive. I've now started my daughter's treatment with them and even with emergency visits, they are always at their best.

Really great work here on a broken cavity and part of a tooth. Finally found an experienced and…read morethorough Dentist.

Dr. George and Dr Lynne Heckert at Audubon Dental Associates were great! Friendly, professional…read moreand answered all my questions. The staff was very helpful and friendly. I highly recommend Audubon Dental Associates and I look forward to going back in 6 month for my check up!

Outstanding service and friendly and helpful staff. Dr Brennan and her team have cared for my…read morefamily dental care for a few years now. I've had a few dentist prior that were suggesting expensive and unnecessary treatments. Dr Brennan and her team had been very honest with treatment required. Highly recommended for the whole family!

Please note that my review is not for the Doctor or the Quality of services offered, their was no…read moreproblem with the services offered. Both me and my wife were very satisfied with the Dentist who attended us. My problem is with a bill they sent me after a month of offering the services which was a surprise. They sent us a bill of $226 claiming that's our share which the insurance did not pay but we specifically asked if there is anything we would need to pay out of pocket other than our co-pay and the answer was "absolutely not". Not only this, they decided to send our contact details to some collections agency without speaking to us. When I called them, they lied about leaving VM's and making attempts to contact us. It's evident they chose not to speak to us because they had already lied to us about giving services that the insurance would not cover. Once again, I am not demeaning their dentistry services in any way whatsoever, they are good at what they do, just be mindful of your bills while dealing with them. Don't believe what they are saying and double check every thing with your insurance first.

This has been my go to dentist. They are simply the best. Dr Saddiq is super nice and informative…read moreand his assistant Liz explained everything that was going on during my time there to make me feel super comfortable. I HATE going to the dentist, but Dr Rosen and his team makes going to the dentist less scary. So far here I've had 2 teeth extracted and am currently in the process of getting a crown put on. I will make Dr Rosen and his team my primary Dentist from now on. 5 STARS FOR DR ROSEN AND HIS TEAM!!!

If you would like a horrific dental experience, go to A Family Dental Care Center. I went to them…read moremonths ago with tooth pain and they performed a root canal on that tooth. I paid in full and on time for the root canal. Today I had an issue with that same tooth and I recalled Dr. Yasir Siddique (who performed my root canal) telling me "If you have any issues with that tooth, please call US back so we can help you out." I took this as kind and genuine customer service, but it was a total ploy. I went in today with pain to that tooth, got an appointment scheduled, sat in the chair, had a tech come over and eliminate the issue, all within a span of 2 minutes. Sounds good, right? Nope. This office is in the business of price gouging you for services at every turn. I was told multiple times to get an X-ray of the tooth that I had an issue with "to make sure it was not part of the problem". I declined the X-ray, thankfully. I then went to the front of the office where they told me I would be charged for the service today. After pleading with the people at the front of the office, they asked Dr. Siddique if they could waive the fee from today's visit. He told them no, because the appointment today had nothing to do with the tooth... but I thought he wanted me to get an X-ray to make sure it was not the tooth... Which one is it? Save your time and money and go somewhere that cares about you and your health, not just what is in your wallet.

I just had my first visit and was pleased with the care I received -- x-rays, a 3D scan and a…read morecleaning. The hygienist was knowledgeable, and Dr. Silva clearly invests in her team's development and in helping patients find the root cause of their issues. As a follower of Christ, I was also encouraged to see scripture displayed in the office.

DO NOT USE this dentist! I have been a patient of Dr Silva's…read morefor over 12 years. Something has drastically changed for the worse. I used to know the staff, Dr Silva remembered me, and I felt safe and cared for. None of that is true now. CHARACTER * I was her patient since before marriage, and we were pregnant at the same time! But she stopped using my nickname and reverted to my formal name despite my request. * She repeats the same story every visit about someone taking her photo at the airport due to a hair color similarity. This is very concerning as I've only seen this behavior with people with degenerative mental disease. It makes me very uncomfortable that she has told me this story at least 20 times & she tells it like the first time, every time. * She exaggerates minor issues into expensive treatments. Friends and colleagues who sought second opinions found her assessments inflated. She has a reputation for price gouging. STAFF * Constant turnover. Every visit has new staff, making continuity impossible. * They forget appointment purposes. I was once asked if I was there for post-op during an Invisalign check. * Scheduler claimed I hadn't had a cleaning in 1.5 years, which was incorrect (I'm there every 6 months). Where did those records go? * Over-reliance on technology. A hygienist claimed I was missing a tooth based on a scan, despite it being visibly present. * Calling the office is difficult; you reach machines or off-site services. INVISALIGN * Dr Silva pushed Invisalign for years. I paid a $1,200 deposit but canceled due to finances. The office claimed it was irreversible, but Invisalign called the office to make them refund me. * The front desk refunded me twice by mistake, requiring me to correct it. * I eventually got Invisalign with new insurance. It was supposed to be 18 weeks but turned into 18 months due to staff turnover and poor management. * Multiple Invisalign staff gave conflicting advice. One misread tray numbers and tried to have me skip 3 weeks of trays. I had to leave & come back with my calendar to prove that she was wrong. She still doubted me but went back to look & found the 3 weeks of "missing" trays right in the box. * Initially, they insisted on regular visits, then abruptly gave me all trays at once (the Invisalign person had quit). * At the end of 18 weeks my bite was misaligned. Dr Silva took cell phone photos and texted them to a friend orthodontist. I asked the Invisalign employee how Dr Silva did not foresee this outcome, & she said "I wish I knew" & that Dr Silva is "just the dentist who orders the trays" & doesn't do anything else. She didn't even know how to take the scan of my mouth. * I got a 2nd opinion & that orthodontist revealed: 1) Dr Silva's awards are for sales, not quality. 2) There are several tier options of Invisalign & I was only offered the most expensive one 3) A real orthodontist would have seen the scan & known that by the end, my bite would be wrong. Manual tweaking/change is required & you can't just let the computer do all the work. * I asked Dr Silva to cover the cost of seeing a new orthodontist. Her defense was "no one is perfect"; if I'm paying thousands of dollars for treatment I do expect perfection. She offered her friend's help instead. * I had to visit her friend's office after hours for a scan. Got 15 more weeks of trays, then 12 more. 18 weeks became 18 MONTHS. Still no retainers 4 weeks after button removal (my new dentist orders retainers immediately to prevent shifting). * At my final appointment, staff forgot the purpose of my visit. Dr Silva was in a meeting and only polished two teeth despite promising full polishing. I'll have my new dentist finish it. Save yourself time, money, sanity, and the safety of your teeth. DO NOT USE this practice.

Dr. Nguyen and his staff are caring, reassuring, and extremely efficient. Everyone explains…read moreeverything as they proceed and no questions are left unanswered. Our visits are always pleasant experiences.

Dear Dr. Nguyen, Let…read moreme begin by saying that we absolutely love you as our children's dentist. This message is not a reflection of you but rather of your front desk staff, whose behavior today was both unprofessional and deeply concerning. I attempted to provide feedback regarding their communication, specifically their use of all caps in texts, which came across as unprofessional and dismissive. I simply asked for our son to be referred to as BJ in your communications to avoid confusion, and while we understood that his legal name cannot be changed in your system due to insurance requirements, the staff repeatedly ignored this request as if I was an idiot. Instead of addressing our concerns respectfully, they escalated the situation, made condescending remarks, and accused me of saying inappropriate things I do not recall, which I found unwarranted and offensive but the icing on the cake is when they dismissed our kids from the practice. I still don't believe it was warranted from my actions but it's clear they want to win an argument vs. build rapport and deescalate the situation. Deny me but to deny kids is petty and super unprofessional. Even I still don't feel as if me being dismissed from the practice was warranted if they went that route. When I expressed dissatisfaction, I was met with hostility, accused of violating HIPAA, and dismissed from the practice without justification. Your staff even brought up personal anecdotes unrelated to the issue, further aggravating the situation. It felt like they were ganging up on me during the phone call, which was extremely distressing and unprofessional. Even other low scoring reviews on here for your business you can see in their responses that they like to battle with customers. They meet people with hostility instead of trying to resolve the issue. I am deeply troubled by how I was treated, especially since my feedback was given respectfully and in good faith initially I admit I was frustrated but still never disrespectful when your staff called me. Which is very normal with conflict. Their responses, both via text and phone, were dismissive, argumentative, and lacked basic customer service etiquette. They have left me feeling unheard and unfairly targeted. I would appreciate it if you could contact me directly to discuss this matter, as I was denied the opportunity to speak with you despite multiple requests. My phone number is on file. This has been a very upsetting experience, and I feel it is important for you to be aware of how your staff's behavior is affecting your patients. Thank you for your time and attention.

the office experience is just not good. they wanted to charge to $450 for a mouth guard that cost…read more$45 at CVS.

My experiences have been nothing but fantastic here. I recommend anyone interested in dental work…read morecome visit this office. The entire staff is very nice, professional and caring. The new location is very nice and clean. Great experience from checking in to checking out.

They are very caring of any issues that you may have. The office has a comfortable feeling and the…read morewait time is minimal. The staff is friendly and courteous.

My dentist for over 20 years. Dr Rapine is very considerate…read morethat I have fear of dentists. Dr Rapine makes crown work smooth and does his best to make procedure stress free. Leanne is my go to hygienist. She is thorough. My bil is dentist in Atlanta so I could travel if need expensive dental work. My bil said the fees charged by Kop dental are less than his rate. I like their prompt service not having to wait best in class

Dr. Hollander saved my child's teeth literally. After noticing some discoloration on my toddler's…read moreteeth, I visited another pediatric dentist, and the experience was a nightmare. After watching my poor toddler treated so roughly during a cleaning, the assessment was even worse. I was told in a rather condescending, poor you tone-my only option was to baby root canal two molars & then to "bottle cap" them, along with capping his 4 front teeth- enamel on the front, silver on the back, all of which would needed to be done ASAP under GA @ CHOP, he then continued with "I have to ask, so what's going on at home?" I have never felt so terrible in my entire life, but that's for another review....After I stopped crying, I went searching for a second opinion & I am so thankful I did. I found a message board on mothering.com where they were talking about this great dentist that saved their child's teeth. To my surprise & delight, this dentist was located in King of Prussia, very close to where we were. I called and we were in to see him within days, I couldn't believe how easy it was all becoming. The staff was so courteous, she was more than happy to answer all of my questions, I didn't feel rushed at all. He took at least 10 minutes, just letting my toddler get to know him, allowing him to build some trust before the exam. It was like a breath of fresh air & I knew he was going to be able to help us. He agreed there was the beginnings of decay, but his approach was completely different. Dr. Hollander took his time with me, did not make me feel like the decay on my child's teeth was my fault, or from my lack of care. I had night nursed my toddler & I believe the result was this discoloration & decay- awful. Anyway, Dr. Hollander scraped away the discoloration that began on his front teeth, scooped our the decay from his molars, hit them with an OZONE treatment, which will stop the decay & filled the molars with a safe-non metal filling. All done, quickly & efficiently while my poor toddler screamed his head off, but Dr. Hollander kept his cool, walked me through it, kept me calm & started humming "yellow submarine" to try & soothe my son. We were given a treatment plan to follow at home, and his email address if we had any questions. I am so happy to say after a few months of sticking to it- my little guys teeth are almost as good as new- You can barely tell there was an issue at all! Thank you Dr. Hollander for saving my son's teeth!! If you are searching for a non-evasive treatment plan and a top notch dentist- look no further!

Terrible dentists. So slow, not at all thorough, very unorganized. Do NOT recommend for dental…read moretreatment. And as a side note you should know that they make their patients with insurance pay the cost at checkout, then collect from your insurance and send the amount back to you, which is illegal. Very bad business!

I recently moved from PA to Dallas. The dentist I went to in Dallas told me I had multiple…read morecavities. I was a bit concerned, so I decided to go here out of my father's suggestion while visiting home to double check my teeth. Thankfully, this doctor told me nothing was wrong with my teeth! They checked it twice and ran X-rays! I guess I got myself out of a scam. I appreciate the friendly, honest staff that made my usually uncomfortable experience at the dentist's office great!