Been here a few times to get my teeth done and I really appreciate how patient they are with each…read morevisit. I have a huge phobia of needles so they allowed me to take my time to calm down before getting shots I needed for my cavities, etc. They were also very patient in explaining to me the type of treatment and what my teeth looked like. Staff is amazingly kind and friendly. Great people here. This is a super tiny gripe but I only wished they had a TV or a large peaceful photo/painting on the ceiling so I have something to look at/distract me while I'm getting treatment done. Anything to help me calm my nerves down would be greatly helpful. Parking: Small lot

Used to love this practice but sadly haven't been able to afford dental care for three years. I now…read morehave a chipped tooth and called in hopes to make an appointment but was turned away because I'm apparently now considered a new patient and they are not taking any new patients. I'm not struggling to find a dentist to help me with my chipped tooth. I would be happy to go regularly but with how the world is right now I just can't afford it. Sad that they don't care. They used to be a great practice where I was as comfortable and not shamed

This has to be one of the best Dental offices I've ever been to. As soon as you walk inside the…read moreDental office the aroma is refreshingly calming. The office is clean, the employees are pleasant and the doctor is attentive and compassionate. I never had a crown procedure so I was a bit nervous. Dr. A Zitters expertise made my experience a calm and pleasant one. Most importantly I have Celiac Disease and she and her assistant made sure all products being used were gluten free. I recommend Serenity Dental Spa.

I avoided going to the dentist for years. I have no idea why but, I responded to a Facebook ad and…read morethe next day I heard from Dr. Zitter's office and two weeks later I found myself at the Serenity Dental Spa. Dr. Zitter did a great examination and we setup a schedule to repair the damage to my teeth. I have done the first treatment appointment and will be going back every couple of weeks to give me my smile back. Thanks to Dr. Zitter and her whole team to help get me there and start the treatment I should have done in the past. Take the short drive to Pottstown and go to a great Dentist.

Dr. Nguyen and his staff are caring, reassuring, and extremely efficient. Everyone explains…read moreeverything as they proceed and no questions are left unanswered. Our visits are always pleasant experiences.

Dear Dr. Nguyen, Let…read moreme begin by saying that we absolutely love you as our children's dentist. This message is not a reflection of you but rather of your front desk staff, whose behavior today was both unprofessional and deeply concerning. I attempted to provide feedback regarding their communication, specifically their use of all caps in texts, which came across as unprofessional and dismissive. I simply asked for our son to be referred to as BJ in your communications to avoid confusion, and while we understood that his legal name cannot be changed in your system due to insurance requirements, the staff repeatedly ignored this request as if I was an idiot. Instead of addressing our concerns respectfully, they escalated the situation, made condescending remarks, and accused me of saying inappropriate things I do not recall, which I found unwarranted and offensive but the icing on the cake is when they dismissed our kids from the practice. I still don't believe it was warranted from my actions but it's clear they want to win an argument vs. build rapport and deescalate the situation. Deny me but to deny kids is petty and super unprofessional. Even I still don't feel as if me being dismissed from the practice was warranted if they went that route. When I expressed dissatisfaction, I was met with hostility, accused of violating HIPAA, and dismissed from the practice without justification. Your staff even brought up personal anecdotes unrelated to the issue, further aggravating the situation. It felt like they were ganging up on me during the phone call, which was extremely distressing and unprofessional. Even other low scoring reviews on here for your business you can see in their responses that they like to battle with customers. They meet people with hostility instead of trying to resolve the issue. I am deeply troubled by how I was treated, especially since my feedback was given respectfully and in good faith initially I admit I was frustrated but still never disrespectful when your staff called me. Which is very normal with conflict. Their responses, both via text and phone, were dismissive, argumentative, and lacked basic customer service etiquette. They have left me feeling unheard and unfairly targeted. I would appreciate it if you could contact me directly to discuss this matter, as I was denied the opportunity to speak with you despite multiple requests. My phone number is on file. This has been a very upsetting experience, and I feel it is important for you to be aware of how your staff's behavior is affecting your patients. Thank you for your time and attention.

DD Was such an amazing help got me my prescription from the pharmacy. The first day I came in. I…read morewas in tooth pain took my insurance down and in no time got back to me within an appointment and in the meantime, had me hooked up with medication Ty dd so much!!!

I am usually not one to like going to the dentist, but this place changed that! Everyone I…read moreencountered here was so kind, professional, and accommodating. A friends reccomended Chesterbrook Dental to me, and I am so glad she did! Dr. Dollfus is excellent, and the dental procedure I had was fast and painless. This is clearly a well-run office with great employees and a great culture. I am returning for a cleaning in just a few days, and I have to say, I am looking forward to it!

Chesterbrook Dental has provided the best dental care I have experienced. Dr. Rob and the entire…read moreteam always give outstanding care while maintaining a pleasant, professional atmosphere. I strongly recommend them to family, friends and co-workers.

I made an appointment as a new patient to have a 6 month checkup and cleaning that should have been…read morefully covered under insurance. Two months later I got an EOB saying I owed this practice $46 as I had reached my yearly limit. Then this practice sent a text asking for payment. When I called to investigate, it came out that the dentist had performed a "deep cleaning" without asking for permission or even telling me that is what they were performing. I believe they use deceptive business practices and I fired them. In my first visit they used up my entire yearly maximum insurance and now any dental work will be out of pocket. This is unacceptable and unethical, in my opinion.

The Dra. Sharma is one of the best dentist I've been, no pain at all after the procedure, very…read morenice, the booking was quick and when I went I didn't waited so long. The team are experienced dental professionals and the clinic is very comfortable and have a great atmosphere. very happy with this doctors.

One of the best dentists I've been to. They remember you well and give good advice. I like how I…read moresee the same staff every time I go in. They educate you of the various services they have but do not push them. They use a strong water pick system for teeth cleaning. It can feel a bit sharp but you can tell it is a great clean. I received a crown from them after getting a deep root canal elsewhere. Dr. David was caring and made sure to ask how my root canal procedure went before putting on thfinal crown.

The communication in this office is not the best. Was charged a missed appointment fee even after…read morecanceling.

Great service. Doctors and hygienists very caring. Office keeps appointments updated through…read moremessages. Easy location to access with plenty of parking

I do not recommend. I was given misleading information about this dentist being a Preferred Delta…read moreDental PPO provider, which they also advertise on their website. After I got the estimates for the dental work to be done from the insurance, which were higher than expected, I asked to be sent somewhere else to complete the rest of the work, with a dentist that is actually a Preferred Delta Dental PPO provider for real. But this office decided to charge my insurance for the rest of the work that they never performed and now I have to take action in getting my money back to go somewhere else. They charged my insurance for installing a crown that they did not install! Be very, very careful! Do not trust their website. Check with your insurance. I am still walking around without a tooth, and they charged my insurance for completing this work! The office did not answer my email either, regarding billing. I asked for a refund for the part of the claim they charged my insurance, but they did not complete. They still have my tooth but charged my insurance for installing it in my mouth. Well, it is not in my mouth! Ciara is very rude and unhelpful and did not call me back after the front desk said she will check on coverage and let me know. She continues to insist the dentist is a PPO delta dental preferred provider even though he is not. Their website also advertises this. No one answered my email either. It is quite unbelievable that they charged my insurance for installing a crown, and I still have a missing tooth. They did not call me or email me back or contact me back in any way. Very dishonest. Be warned! All I asked was to be issued a refund for the portion that the insurance paid them for, but they did not yet complete. I would also like my crown to be sent to a preferred Delta Dental PPO provider, so I can go there to get my tooth fixed. I think it is a reasonable request, given that this office would charge me 30% more for out of pocket because well, of course, according to Delta Dental, they are NOT a preferred PPO Delta Dental provider, as they claim, no matter what they advertise on their website or what Ciara tries to convince you.