The care is extraordinary, the staff is wonderful, and the office is beautiful. The doctors are…read morethe best.

Phenomenal experience start to finish, and that was with a toddler and infant in tow! By far the…read morefriendliest staff I've ever met in any business. They genuinely care and talk to you like a person, not just an appt slot.

I went to their Court St office and they are amazing. Friendly staff and no wait time. I feared the…read moredentist before but this place has changed my mind. I highly recommend them to anyone.

Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

Update: I have been paying partial payments monthly. I have done this because of the hassle that…read morewas caused by their faulty billing process. It was not for lack of funds. However, the insurance was still investigating the claim and I never received a final notice. Now they have sent me to collections for a very small amount. Class act.

I went in for two root canals. I had never had one before and was terrified from the stories my…read morefriends had told me about their experiences with their dentists. Well, I'm here to affirm that Dr. Singh has got to be the best dentist on the plane. I felt NO pain whatsoever and plan to return to have two more done in July. I highly recommend this practice to anyone who has had a bad experience at the dentist before. You won't have one here.

Trying to find a dentist is next to impossible. I called to make an appointment. The girl was…read morerather rude, but we made it. I went in and the hygienist was great. They told me I needed a deep cleaning. I called with new insurance. They asked me to email it and they would call me right back. A week later I hadn't heard, so I kindly called them. I was treated very rudely by multiple people. The first was a man who said they could not give me a price on cleaning until after I had it, which is ridiculous. Then I was transferred to Becky who put me on hold for 18 minutes so I hung up and called back a little while later again on hold for almost 20 minutes so I hung up and called again later and she was rude and angry. Every time I tried to tell her why I was calling, she told me I was a new patient, which I'm not - she finally found me, but would not help me. I tried to explain what I needed but every time I spoke, she threw me back on hold. I kept calling, as this is the only dentist I have in my health plan to go to. Finally Destiny, apparently the manager, took the call, yelled at me and told me not to come back. I can't reach anyone else and now they have blocked me -stay away. Do you really want people like this caring for your dental needs?

My wife went in for dental work. The procedure was submitted to our insurance company from her last…read moredentist appointment. This appointment was to finish the procedure. We received the summary from our insurance company in the mail a week or so before the appointment. The day of the appointment we received a bill in the mail from the dentist. When my wife showed up for the appointment, the dental office indicated that she needed to pay what was owed right then. My wife explained that we had just received the bill at home that day and that we usually mail in a check, but the dentist office wanted the money right then. My wife does not carry a checkbook with her, so she had to pay on credit, but was NOT told that they charge an extra 2.99% for a credit card change. When I was able to contact the dental office, I asked them to take the charge off of my credit card and I would send a check in the mail as I normally do. They refused and said that I had to bring them a check before they would cancel the credit charge. I refused to do this. I also asked why we had to pay more via credit. They said that there are notices all over their office about this (it's on the mailed bill too). However, I never noticed or considered this because we always paid our bill via check when it came in the mail. I would like to add that we have never been overdue on any of our payments. With this disagreement I indicated that I already talked to our bank and had the number of their fraud department and that I would contact the BBB about this strong arm tactic. We had no previous notice that the money we owed would need to be paid that day! Anyway, my wife went in with a check after this disagreement and they refunded the extra 2.99% they charged in cash and told us that due to the threats of calling our bank's fraud department and the BBB we are no longer patients. The dentist is great, but how do you deal with an office manager only focused on money and not the care of the patients.

Best dentist every! I have been to a fair amount of dentists over my 54 years and many travels,…read moreand my teeth are fairly complicated to work on too. Dr. Pawelek is a skilled dentist who is thoughtful and honest in his treatment approach. He knows how to connect to the patient personally and is very compassionate about providing pain free treatment. I highly recommend him. His staff is also fabulous - competent, friendly, helpful, and caring.

This practice sucks. In 2 years being a patient, I had 4 different dentist. DeVito retired because…read moreof hand surgery, Woodcock got out to join another practice, Gely, first woman dentist I had, stopped working because she's pregnant, Mourad, in spite having a misdemeanor record (google it), did an ok job. The front desk people are something else. Most of the time I call, I get a faggy, irritating voice, more suitable to a gay bar. Very annoying. The practice has 3 different names that confuses me and the insurance carrier Humana. I had my crown done in the Cicero office on a Friday because Mourad does not work Friday's in Fayetteville. Got a letter from Humana re my crown procedure. Tried to get in touch with Brandon, supposedly the mgr., to no avail. Got hold of Erin who told me to fax or scan the letter to cicerodentalassiates@outlook.com. the address was non existing. I asked if Destiny, another mgr at Fayettvelle can help me. She don't work Mon and Tue. She's available on Wed. T told Erin, this practice sucks, BIG TIME. This practice does not warrant a star.

Horrible customer service. No one answers the phone. You have to go it to talk to anyone. They sent…read moreme a text on Friday to tell me my insurance is no longer accepted so I'll have to pay cash on Monday for my appointment. I can't even call to cancel my appointment! I called during business hours and they REFUSE to answer the phone. Also, if you have a toothache, they will let you suffer for a week before they will see you.

I have been going to Stone Dentistry for the past 15 years. The are always professional and…read morepleasant. A couple of weeks ago they re-lined my lower plate and when I got home I realized I couldn't wear it because it really hurt. When I called Tammi, the mgr, she asked me to come right back in. When they finished working on my lower plate it fit perfectly. I tested it on some baby back ribs and no problem. I highly recommend Stone. You should go there. You will not be disappointed.

When I first went to Stone Dentistry about 5 years ago, it was great!! Now not so good. One dentist…read moreworking on four patients at the same time. You never get the same dentist. Then they have no clue what is going on!!! I was so disappointed with everything. I paid a lot of money and the service sucks!! After all is said and done with my dental work, I will never go back!!

This office and the staff are absolutely terrible and unprofessional. My husband and I made…read moreappointments together. We became ill and could not make them. When we received the reach out from their office, we requested that they be cancelled. A few weeks later I called to reschedule and the receptionist placed me on hold for a long period of time and then came on and said she would have to call me back. She did not. I called back twice from my phone and she let it go to voicemail each time. I called right after from my office phone and she picked up. SHOCKER! She placed me on hold once again and sent me to another lady that came on and said we could not reschedule. Reason being, because the receptionist called several times to confirm our appointment (that we requested to be cancelled) and because of this a 2 hour window was lost. SERIOUSLY??? I guess we should have came in and spend it throughout their office. People, read the previous reviews on this place...they are real!!!!! The receptionist is terrible at her job, and the office people friendly.

Disappointed with how the main receptionist handled a situation with my family. The appointment…read moretimes were miscommunicated to our family and the receptionist was disrespectful towards my mother. This disrespect led to stress not needed.

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.

brent a bradford was the best dentist i have visited in my years of my dental journeys he was…read morerespectful very knowledgeable and took his time showing me the issues i had that was in october im now in early march and have decided to use brett a. bradford after numerous other dentists i visited he stands alone in the dental feild as a person and a dentist i feel the work i need i would be happiest with my dental needs with him

Went to Dr. Bradford and staff for over 10 years. Staff is great and Dr. Bradford is very…read moregentle(along with the rest of the staff). Very sad to leave the practice after being a patient for such a long time, but I moved out of state. Will miss the staff very much! Thanks everyone for making the dentist such a pleasant experience.