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Northeast Dental Group

1.9 (8 reviews)
Closed • Closed
Updated over 3 months ago

Services - Northeast Dental Group

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Cicero Dental Associates

Cicero Dental Associates

1.0(4 reviews)
0.0 mi

Trying to find a dentist is next to impossible. I called to make an appointment. The girl was…read morerather rude, but we made it. I went in and the hygienist was great. They told me I needed a deep cleaning. I called with new insurance. They asked me to email it and they would call me right back. A week later I hadn't heard, so I kindly called them. I was treated very rudely by multiple people. The first was a man who said they could not give me a price on cleaning until after I had it, which is ridiculous. Then I was transferred to Becky who put me on hold for 18 minutes so I hung up and called back a little while later again on hold for almost 20 minutes so I hung up and called again later and she was rude and angry. Every time I tried to tell her why I was calling, she told me I was a new patient, which I'm not - she finally found me, but would not help me. I tried to explain what I needed but every time I spoke, she threw me back on hold. I kept calling, as this is the only dentist I have in my health plan to go to. Finally Destiny, apparently the manager, took the call, yelled at me and told me not to come back. I can't reach anyone else and now they have blocked me -stay away. Do you really want people like this caring for your dental needs?

They have an incompetent billing department that could probably be considered criminal. They never…read morebilled my insurance properly, charged my HSA every visit and somehow I get a $2000 bill 14 months later! Dentist barely speak English, are rude, don't explain what they are doing, and left several holes unfilled in my teeth and my bite isn't right causing grinding. Seriously want to sue these crooks. ​

Aspen Dental - Cicero, NY

Aspen Dental - Cicero, NY

2.0(26 reviews)
1.0 mi

Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

I had a confirmed appointment for a simple tooth bonding repair--something I've been treated for…read morebefore. Despite having an appointment, the dentist / owner Jose Alvarez refused to see me for no reason, even though I arrived on time and had clearly explained what the appointment was for when scheduling. Staff suddenly told me I had been "scheduled incorrectly" and could not be seen. I waited nearly 20 minutes to speak with a manager, who told me the dentist had simply decided he wasn't going to see me. I drove 40 minutes each way for nothing. When I returned the next day for the rescheduled appointment, the denist repaired the tooth in 5 minutes - proving the procedure was quick and straightforward. When I asked what went wrong the day before, he was extremely rude, dismissive, and offered no apology. He told me he was "busy" and dealing with walk-ins, implying that walk-ins were prioritized over a patient with a confirmed appointment. His tone and attitude were completely unprofessional and showed no regard for my time or experience. This level of disrespect and disregard for patients at this location is unacceptable. I would not recommend this office to anyone. The dentist's behavior, in particular, was shockingly unprofessional and has completely destroyed my trust in this establishment.

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Aspen Dental - Cicero, NY
Aspen Dental - Cicero, NY
Aspen Dental - Cicero, NY

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Northeast Dental Group - generaldentistry - Updated May 2026

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