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    Damiano Michael E Dr

    5.0 (1 review)

    Services - Damiano Michael E Dr

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    11 years ago

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    People searched for General Dentistry 1,430 times last month within 15 miles of this business.

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    Christopher T Pawelek, DDS

    Christopher T Pawelek, DDS

    3.0(2 reviews)
    0.4 mi

    My wife went in for dental work. The procedure was submitted to our insurance company from her last…read moredentist appointment. This appointment was to finish the procedure. We received the summary from our insurance company in the mail a week or so before the appointment. The day of the appointment we received a bill in the mail from the dentist. When my wife showed up for the appointment, the dental office indicated that she needed to pay what was owed right then. My wife explained that we had just received the bill at home that day and that we usually mail in a check, but the dentist office wanted the money right then. My wife does not carry a checkbook with her, so she had to pay on credit, but was NOT told that they charge an extra 2.99% for a credit card change. When I was able to contact the dental office, I asked them to take the charge off of my credit card and I would send a check in the mail as I normally do. They refused and said that I had to bring them a check before they would cancel the credit charge. I refused to do this. I also asked why we had to pay more via credit. They said that there are notices all over their office about this (it's on the mailed bill too). However, I never noticed or considered this because we always paid our bill via check when it came in the mail. I would like to add that we have never been overdue on any of our payments. With this disagreement I indicated that I already talked to our bank and had the number of their fraud department and that I would contact the BBB about this strong arm tactic. We had no previous notice that the money we owed would need to be paid that day! Anyway, my wife went in with a check after this disagreement and they refunded the extra 2.99% they charged in cash and told us that due to the threats of calling our bank's fraud department and the BBB we are no longer patients. The dentist is great, but how do you deal with an office manager only focused on money and not the care of the patients.

    Best dentist every! I have been to a fair amount of dentists over my 54 years and many travels,…read moreand my teeth are fairly complicated to work on too. Dr. Pawelek is a skilled dentist who is thoughtful and honest in his treatment approach. He knows how to connect to the patient personally and is very compassionate about providing pain free treatment. I highly recommend him. His staff is also fabulous - competent, friendly, helpful, and caring.

    Cicero Dental Associates

    Cicero Dental Associates

    1.0(4 reviews)
    2.2 mi

    Trying to find a dentist is next to impossible. I called to make an appointment. The girl was…read morerather rude, but we made it. I went in and the hygienist was great. They told me I needed a deep cleaning. I called with new insurance. They asked me to email it and they would call me right back. A week later I hadn't heard, so I kindly called them. I was treated very rudely by multiple people. The first was a man who said they could not give me a price on cleaning until after I had it, which is ridiculous. Then I was transferred to Becky who put me on hold for 18 minutes so I hung up and called back a little while later again on hold for almost 20 minutes so I hung up and called again later and she was rude and angry. Every time I tried to tell her why I was calling, she told me I was a new patient, which I'm not - she finally found me, but would not help me. I tried to explain what I needed but every time I spoke, she threw me back on hold. I kept calling, as this is the only dentist I have in my health plan to go to. Finally Destiny, apparently the manager, took the call, yelled at me and told me not to come back. I can't reach anyone else and now they have blocked me -stay away. Do you really want people like this caring for your dental needs?

    They have an incompetent billing department that could probably be considered criminal. They never…read morebilled my insurance properly, charged my HSA every visit and somehow I get a $2000 bill 14 months later! Dentist barely speak English, are rude, don't explain what they are doing, and left several holes unfilled in my teeth and my bite isn't right causing grinding. Seriously want to sue these crooks. ​

    Aspen Dental - Cicero, NY

    Aspen Dental - Cicero, NY

    2.0(26 reviews)
    1.3 mi

    Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

    I had a confirmed appointment for a simple tooth bonding repair--something I've been treated for…read morebefore. Despite having an appointment, the dentist / owner Jose Alvarez refused to see me for no reason, even though I arrived on time and had clearly explained what the appointment was for when scheduling. Staff suddenly told me I had been "scheduled incorrectly" and could not be seen. I waited nearly 20 minutes to speak with a manager, who told me the dentist had simply decided he wasn't going to see me. I drove 40 minutes each way for nothing. When I returned the next day for the rescheduled appointment, the denist repaired the tooth in 5 minutes - proving the procedure was quick and straightforward. When I asked what went wrong the day before, he was extremely rude, dismissive, and offered no apology. He told me he was "busy" and dealing with walk-ins, implying that walk-ins were prioritized over a patient with a confirmed appointment. His tone and attitude were completely unprofessional and showed no regard for my time or experience. This level of disrespect and disregard for patients at this location is unacceptable. I would not recommend this office to anyone. The dentist's behavior, in particular, was shockingly unprofessional and has completely destroyed my trust in this establishment.

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    Aspen Dental - Cicero, NY
    Aspen Dental - Cicero, NY
    Aspen Dental - Cicero, NY

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    Northeast Dental Group

    Northeast Dental Group

    1.9(8 reviews)
    2.1 mi

    This practice sucks. In 2 years being a patient, I had 4 different dentist. DeVito retired because…read moreof hand surgery, Woodcock got out to join another practice, Gely, first woman dentist I had, stopped working because she's pregnant, Mourad, in spite having a misdemeanor record (google it), did an ok job. The front desk people are something else. Most of the time I call, I get a faggy, irritating voice, more suitable to a gay bar. Very annoying. The practice has 3 different names that confuses me and the insurance carrier Humana. I had my crown done in the Cicero office on a Friday because Mourad does not work Friday's in Fayetteville. Got a letter from Humana re my crown procedure. Tried to get in touch with Brandon, supposedly the mgr., to no avail. Got hold of Erin who told me to fax or scan the letter to cicerodentalassiates@outlook.com. the address was non existing. I asked if Destiny, another mgr at Fayettvelle can help me. She don't work Mon and Tue. She's available on Wed. T told Erin, this practice sucks, BIG TIME. This practice does not warrant a star.

    Horrible customer service. No one answers the phone. You have to go it to talk to anyone. They sent…read moreme a text on Friday to tell me my insurance is no longer accepted so I'll have to pay cash on Monday for my appointment. I can't even call to cancel my appointment! I called during business hours and they REFUSE to answer the phone. Also, if you have a toothache, they will let you suffer for a week before they will see you.

    Damiano Michael E Dr - generaldentistry - Updated May 2026

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