Been dealing with this Denistry for over 6 years. it abruptly came to an end bc of a text message…read more This Denistry recently implemented a text messaging system 2025 that requires a patient to confirm their appointment. if you don't confirm there is no courtesy call no home feeling nothing they will just cancel the appointment even if you been waiting half a year on it. This Denistry didn't warn patients or anything of this change. The first time I knew about it was when I came in for an appointment and i was told it had been canceled even though I was on time 5mins early . This is inconsiderate and selfish to the patient. It shows non appreciation for the patient. Also a big inconvenience to the patient. It literally threw my dental cleanings off. I think this Denistry has lost some elements that originally attracted ppl. COMMON COURTESY & RESPECT. However the Most High is good I managed to find another Denistry that considered the patients more. I get calls reminders and all from them. Nice Denistry just like Hometown use to be . i have to say When Dr Kit Kat left things haven't been the same. This would've never happened on his watch . Well it was a good run while the race was on. i made it over the finish line and the race is done. I wrote this in regards to your now updated message system that indicates if you don't confirm your appointment it will be canceled. This should've been given FIRST BEFORE you guys just out the blue with no warning no notification canceled my appointment. Not even the staff reached out to give heads up of change nor did anyone give warning to the change during my last visit. No notification no warning JUST A SURPRISED CANCELLATION . Not even an APOLOGY .. This is inexcusable and UNPROFESSIONAL You guys could've handled this a lot better but reading others comments I wasn't the ONLY ONE. Got me once Shane on you.. I never get got twice NEVER.. Always learn the first time. To all the ppl who cleaned my teeth you guys are great no issue at all. What I'm in reference too falls on management and owner.. DO BETTER BY YOUR PPL AMY remember Hometown would be without THE PATIENTS..

Staff was great and very inviting. I was really nervous as this was the first time I had to get a…read moretooth fixed and they really were great! This was my first time here since moving to Jefferson. They explained some paper work I needed to fill out and got me in first in line. I got X-rays done and then a quick consultation. After we agreed on how we were going to fix my tooth the procedure started immediately. Dr. Amy was very vocal on what was happening and told me she really thought I did well for my first filling. I had chipped my tooth while eating and I thought it was huge and she reassured me it was small. The procedure took all of 10 minutes and I was out! I will be back for my cleaning and checkups.

I wish I would've read all these reviews (Google etc) before going here. The only reason I did was…read morebecause the dentist that I REALLY wanted (and still do) is Dr. Greg Ware. Dr.Ware is HANDS DOWN the BEST, and a good person all around. Authentic. Unfortunately its too far from where I live. 2 issues: 1. The front office staff is beyond terrible. Rude, ignores patient needs, whispering (about patients) argumentative, disruptive (office manager eavesdrops on conversations, interrupts patients when talking, at times won't allow employees to speak for themselves always needs to be in control. This behavior is very noticeable and if I notice it I'm sure some of the employees do as well. 2. Expensive. After reading other relevant reviews, I'm concerned that they may be recommending unnecessary procedures. I'm going to compare my treatment plans from LifePoint Dental to my new one from my new dentist. Why is LifePoint Dental not accredited (BBB)?

When I made my appointment, I told the receptionist that I was new in town and needed a new…read moredentist. As it had been a year since my last cleaning. Plus I was curious about Invisalign. However I when I got there, they said that they were just going to take X-rays, and talk about what work I needed to have done. And that my next appointment would be a cleaning. They told me that I had bone loss. Also I needed a crown for a back molar. News to me. Then we discussed Invisalign. When I went to the front desk to make a cleaning appointment, a young woman asked if I wanted estimates of the Invisalign and crown. I said just the crown. Then she stated let's go ahead and schedule that. I replied let's schedule the cleaning, and I'll get back with you on the crown. I went home, and researched other local dental offices, and made an appointment with a different one. BTW- the new dental office said that I don't exhibit any signs of bone loss, and a crown right now isn't necessary. Lifepoint seems to be commission driven in pushing so many services and multiple appointments.

After being informed that my dentist was no longer "in network" I was forced to find a new one…read more Lucky me, I found Campbell Family. To be honest, I did a search through Medicare and was provided a list of dentist close to me. I chose Campbell simply because I could pronounce the name! Everything was great from my first contact. I actually like this dentist better than my last! If you're looking for a good local dentist I highly recommend Campbell!

Love Dr Campbell and all the office staff! Very…read moreAccommodating, and gives you time to answer questions and make up what you choose to have done, after fully explaining overall treatment. Will be going back soon for cleaning and more treatments!

ladies upfront bad customer service they don't want to do their job. I think they're a little…read moreracist. Had a hard time trying to get an appointment ladies upfront. We're not helpful. Just got a bad vibe or personal experience there with him like they didn't wanna do any work for me? It was like I was, pulling teeth to spend my money with . I would not recommend for another black person to go there.

I went to this dentist with multiple problems. The dentist was very thorough in detailing and…read moreprioritizing the issues and made a game plan on how to best resolve them. (As an FYI dry mouth is no joke. It will seriously damage your teeth.)

Dr. Nick is so kind and his staff makes sure you're very comfortable while you're with them. I have…read morenever felt better about going to the dentist. If we move away, we would travel to visit Dr. Nick and his staff.

I went in for some fillings, was told the amount I would owe out of pocket and paid for that the…read moreday the work was done. Months later I get billed that I owe $200 additional. No explanation & they did not consult with my insurance before giving me the out of pocket estimate. I would not recommend.

My lower denture broke. I went in January to get new one made. They insisted I had to replace…read moreall. They quoted me one price and then said it would cost another $120 for x-rays. It was a hard financial decision for a retiree, but I had it done. Lower denture never fit properly and I returned for adjustment. Less than a month later I had to return again. The dentist, Dr. Musashi, was rude, kept interrupting me when I tried to explain I was in pain and felt like the lower denture was not properly made. I was not allowed to finish a sentence. I had a note for reference, but she dismissed it rudely with, "We do it OUR WAY, not yours." Her bullying and tone escalated to the point of it being elder abuse. I am nearly 90 years old and was being treated like a child. Even at my age I won't allow anyone to roll over me in such a disrectful manner. When she interrupted repeatedly and raised her voice to me, I responded by saying, "I need to talk to you please don't interrupt me." She then said loudly, "GO AHEAD AND TALK!" When I did, she bolted out of room screaming and running "Call the police." I was dumbfounded. I just got up and left. No resolution. Is this the way a doctor is supposed to conduct themselves? TOTALLY UNPROFESSIONAL. Steer clear of this facility. Her reviews are poor, lowest they can be. It's a shame I can't give a -0.

Broke my parcel and they were going to charge me about as much to repair it as I paid of it and i…read morepurchased the best one less than 6 months

I can't say enough good things about Athens Family Dental. I've been coming here for years, and…read moreafter a couple of years away, I made the mistake of trying a different dental office closer to me -- and it was a terrible experience. They tried to tell me I needed 10-15 crowns, multiple procedures, and quoted me outrageous prices. I came back to Athens Family Dental for a second opinion, and as always, they were kind, honest, and professional. They let me know I only needed one crown for an old filling and didn't try to upsell me on anything unnecessary. The staff made me feel so comfortable and reassured after such a stressful experience elsewhere. I've learned my lesson -- I'll never go anywhere else again. If you want a dental office that actually cares about their patients and their well-being, Athens Family Dental is the place to go.

My son had his wisdom teeth removed, and despite being told I could stay until he fell asleep, the…read moredoctor abruptly asked me to leave the moment he arrived even though my son wasnt out yet. The nurses then made unprofessional comments about me after I left that my son heard and then they laughed about each comment including calling me a "helicopter mom" saying oh, the helicopter is out there just letting y'all know. I'm assuming that's when I left the front waiting area to the very next one closer to him because a nurse came out going towards the office and looked at me funny and turned around and went back, then my son told me they used profanity while getting him in the wheelchair. While the procedure was efficient, the bedside manner was lacking and that's putting it mildly. If you want anyone in the from office to be kind or even smile. Thr nurses literally laugh on the phone when they say hold on and seem irritated that you even call. I would caution others, especially parents of sensitive children, any children with disabilities, or matter of fact any child at all because it's uncalled for so I would say to consider a different place. Because my son heard all of this, and I didn't tell my son anything about the things he heard me say to the doctor,So that was a rough for my husband and I when he said all that on the way home. The main surgeon was extremely kind and made eye contact and was just very sweet and straight to the point very thorough though but the doctor who flew in saying I have to go, times up get out we're on a time limit here, he's asleep. I was trying to explain well sir he can't be because literally when he walked in she was injecting my his son.My biggest issue is he heard them talking about his mama and laughing at his mama, whispering. He said they talked about many other things but he said he couldn't defend me not being able to speak. I told my son at the end of this life we have to answer to what we do. That it's not his responsibility and they're grown adults and should do better. Thankfully everything went well during surgery but Please consider going somewhere else if you want some kindness and a better bedside manner. I don't usually ever ever ever leave a review but for the next parent please consider somewhere else. I'm thankful my child is older but could not magine a younger child sitting there with adults bashing their parent. Hearing my son say the worst part of the surgery was that he kept trying to say stop talking about my mama please and he couldn't speak like I said earlier. That really broke my heart for Him. The doctor is not only surgeon, he is the manager over it all..He was and has been so kind on the phone but not giving me just a second to say goodbye instead of the back and forth get out all while everyone else in the room was silent it was like a Middle School bully and everyone is standing around doing nothing about it. These are grown​ adults acting and talking about others all while also being responsible for sedating your child or sedating anyone for that matter and while they do that they take the time to bully laugh about others. I can't comprehend it. Why even be in a medical field if you have no empathy whatsoever for your patient. Not just empathy respect kindness you name it. Words hurt the sharper than any two edged sword as the word of God clearly states. One day and I pray it never happens they may get a patient who they pick on and that might be a patient that may be going through something in their life that might be the last straw for them. I pray that to never happen. My son is a child of God and he along with our entire family is praying for this facility to learn to love and show kindness.

So my son needed a dental examination as part of his paperwork for kindergarten. We called up the…read moreCommerce Dental Center to see if they could give him a quick exam. As they were the closest to us and a general clinic, we figured it would be quick and painless. I called to see about scheduling an appointment and spoke with someone on the phone about the the type of services they offered. They had an appointment available the next morning which was great, but their dental exam was part of a comprehensive examination which she said included dental exam, 2 x-rays, a cleaning, and fluoride treatment for $80. I had her ask the dentist if they could skip the cleaning and fluoride as my son is only 5 years old and has no adult teeth yet. The dentist said they would skip the cleaning and fluoride and charge $60. I thought this was great. My wife took my son over the next morning and when she came home she informed me that the dentist literally just looked in his mouth, took no x-rays, and still charged $60. Looking at the bill I could see that the comprehensive exam was actually only $70 and not $80, and they had only deducted $10 off for no X-rays, no cleaning, and no fluoride. So apparently x-rays are only $1.50 each, cleanings are $3.00 and fluoride is $3.00 also. I called up to ask why no x-rays were taken and the receptionist on the phone (which was the same as the previous day) immediately got defensive and called me a liar on the phone, saying the $60 was for the exam only. Needless to say I will never go back to a professionals office that had such poor customer service and that pads the bill like they do.

From the owner: Affordable dental work : Dentures * Crowns * Bridges * Bonding * Extractions * Partials * Bleaching…read more* Fillings. We take call all day everyday. Insurance accepted. New Patients Welcome

Do no go here!!! Dr…read more Gomez, on her first day, was using AI to determine where the pulp of my tooth was, and drilled through it! As a result, I have had to spend $3,000. Root canal, $1600, crown, $1400. obviously I used a different dentist, as Dr. Vancil said to me, verbatim, "I suck at root canals." After which, the practice texted me that they were, "praying for me."

I recently had my first dental appt since the transition and the loss of…read more Dr. Stephens. I have been going to Dr Stephens over 20 years and I knew his family and my daughter was a friend to one of his daughters. I was nervous about the transition but after going to the Auburn office I feel very good about continuing there. It still feels like "friends" that want to help, educate and take care of us. I'm relieved and thankful that this transition seems relatively flawless... Dr. Stephens certainly was kind AND one of a kind ......with that being said I felt that the new "crew" is continuing his legacy!!!! Thanks so much!!!! CH

Now two years after my last review, I'm just as satisfied with everyone and everything at Glenn…read moreAlex Dentistry if not more. I switched from my previous dentist over 10 years ago because of a general lack of connection and personable-ness and have been thrilled with my decision. In addition, ​I knew Dr. ​Alex as a triathlete and felt his level of fitness and CARE for health and wellness was in line with my own and a notch above all others I had met. Also it makes all the difference that everyone in this office is efficient, conscious of your time and so upbeat and positive. My teeth chip easily and have many times, and each time Arlene and Glenn make room for me quickly and tackle the job with professionalism and perfection. At some point I expect to need porcelain veneers, as my mother has, and some bonding on my bottom front teeth. I feel in good hands no matter what my needs are. They have also recommended​ orthodontists in town who I trust and will be using. I'll review again then. - Nelson Wells, Athens, Georgia

The team here is excellent. I scheduled an appointment because a tooth had chipped, and they got me…read morein the next day. Everyone who helped me from the front desk to the exam room was personable & sincere. The procedure was very gentle, and my tooth looks as good as new! I couldn't be happier with the entire experience. Thank you to the team at Glenn Alex Dental.