The staff is kind and friendly. The doctor is dry, but does a good enough job. My entire family has used this office for years...this is the only dentist my children know. I had an appointment scheduled for two of my children next week, until I received a phone call stating that the doctor has requested that my family be placed on the "do not reschedule" list. One of my children is self-pay, the other is BCBS, and the remainder of my family is Cigna. We are all insured. When I asked the reason "why" my family has been "fired" from this office, the receptionist mentioned something about them being on Medicaid (they used to be on Medicaid, but haven't been for quite some time), and then she mentioned that the doctor doesn't like when patients have to reschedule. I always try to keep our appointments because it takes forever to get another one, but unfortunately, extenuating circumstances prevented us from making our previous appointment. I called them, let them know, and RESCHEDULED...just like responsible people do. Because of this, and because the doctor *thinks* my children have Medicaid, he has refused to treat my children. I have never in my life been fired from a medical provider, nor treated with such disrespect. My hunch is that this doctor doesn't care for Medicaid and would rather not fuss with it since it doesn't pay out like other insurance companies. The only laugh I can get from this is in knowing that my boys no longer use Medicaid, so the doctor rushed to judgment and subsequently lost an entire family of patients as a result.
I have lived in this small tight-knit community for a long time. Unfortunately, people talk and bad reviews do hurt businesses in this day and age of social media.
Buyer Beware : This doctor is cold-hearted and money hungry. My children were comfortable with this staff, when children can be fearful of the dentist. The fact that a dentist would intentionally fire children from his medical services speaks volumes about his character.
Fortunately, there are plenty of competitors who would love to treat my family of 5, regardless of their method of payment. Traditions Dental, shame on you. read more