I rarely leave negative reviews, but this was one of the worst experiences I've ever had at a…read moredental office and in any professional medical setting. My first time appointment here started almost an hour late despite arriving on time. Once I was finally called back, the visit became even more frustrating. The staff appeared undertrained on the equipment, which made an already delayed appointment drag on even longer. After what felt like a 15-second exam, I was told I had severe gingivitis when I floss everyday and brush religiously. I have never been told this by a dentist before either during my routine check-ups. Then during the exam the dentist questioned whether I had previously undergone a dental procedure that I know I had completed and have records to prove, but due to them not believeing me, they decided to tell me I needed crowns when I did not. The most concerning part came after the examination, when I was presented with a treatment plan for the crowns and "gingivitis cleaning" totaling nearly $2,000 for the procedures that was out-of-pocket and that were made to sound necessary. However, a dental assistant later privately told me that those procedures were optional and that I shouldn't feel pressured to do them. Receiving conflicting advice from a dental assistant and the dentist completely destroyed my confidence in the practice. The entire experience felt more focused on selling expensive treatments than providing patient care. I came in for a routine cleaning, yet after spending more than two hours in the office, I left without ever receiving one due to the delays and poor service. Based on my experience, the long wait times, questionable diagnoses, conflicting recommendations, and aggressive treatment plan made this practice feel more interested in generating revenue than caring for patients. I would strongly encourage anyone seeking honest, patient-focused dental care to look elsewhere.

From the owner: Sage Dental of Braselton is a trusted family dental clinic conveniently located at 3701 Village…read moreWay, Suite C, Braselton, Georgia, 30517, in the Liberty Village plaza, near Tropical Smoothie Cafe and Chicken Salad Chick. If you're looking for a dentist in Braselton who offers high-quality, compassionate care, we've got you covered. Our experienced team provides a full range of services, including exams, tooth fillings, implants, professional dental cleanings and more. We proudly welcome new patients and are committed to making dental care easy and affordable for the whole family. Whether you're in need of a general dentist in Braselton, Sage Dental is here to help you smile with confidence.

Regarding the level of dental service(cleaning and filling), I honestly cannot complain…read more The reason for the one-star review is based on Dr. Lemons not honoring what his employees tell clients when it comes to being an in-network provider. Here is what happened: I needed to see a dentist as we recently moved to the area, so I called and spoke with someone in the office and specifically asked if Dr. Lemons was a preferred in-network dentist on my dental plan (As I knew that they would only cover the costs of the cleanings if he was). I was told that he was a preferred in-network provider by the lady who answered the phone that day, so I scheduled the cleaning. The cleaning itself went normally and it was determined that I needed to get a filling, so we scheduled another appointment. At the beginning of the next appointment, I met with the office clerk and she provided a statement of what the billing would look like with my insurance coverage and recommended that I pay the portion ahead of time (about $50) and that my insurance would cover the rest. I paid the $50 and got the filling and went home. I then started receiving bills from the office and just figured it was because the insurance was taking a while to pay them because I do not have to pay for preventative care on this plan and already paid the deductible for the filling. Dr. Lemons office then called me a few months later and said that I needed to pay the bill, at which time I explained my situation and how my insurance was supposed to cover the rest. The lady who called me told me that Dr. Lemons was not a preferred in-network provider and that is why my insurance didn't cover the costs as was expected. I explained to her that I would not have gone to see Dr. Lemons had I known he wasn't in-network and that is why I specifically asked before scheduling the appointment. She told me that I still needed to pay that I should've checked myself with my insurance company. I told her that I did check when I asked their employee was told he was and I, as a consumer should be able to trust what his employee said. She would still not budge on the matter so I told her that I would like the manager to call me. The manager called and I explained my situation and she said she would talk to Dr. Lemons and get back to me. Today she called and told me that Dr. Lemons said I still needed to pay the amount owed regardless of what his employee had told me. I promptly paid the bill and now will be posting my experience on all social media platforms to warn my fellow consumers to not trust what his office says about him being an in-network provider on your insurance plan and that you should check for yourself. I have canceled all of my future appointments and will switch to a dental practice that will honor what their employees tell their clients.

Stay far far away from this dentist. They are scammers and will tell you they are an in network…read moreprovider to get you through the door. They are not! At the end of my service that day which only consisted of X-rays as the hygienist had an emergency and could not perform my cleaning I was charged $67! Not only did I not receive a cleaning but my cleanings and X-rays are covered at one hundred percent by an in network provider! They will lie to get you through the door. Many other people said the same thing in their website. I only wish I had read these reviews first. They lie!

Our youngest is behind on her first dentist check-up so a quick Googling and determining best…read moreout-of-pocket prices landed us at Smiles 4 Life. (I'm not fond of the pediatric tooth-factories where kids are herded and churned out in between video games.) From the moment that I called and spoke to Anna to make the appointment to walking in the door and meeting her, and everything in between until she waved goodbye, it was as dental-delight. The hygienist, the dentist, and Anna were all friendly, informative, and efficient, and the office itself was clean and orderly. As a new patient (and a 2 year old, at that) my daughter was treated with kindness to make her first cleaning anything but the traumatic tears that I was half-expecting out of her. Nice touches like scented warm towels, Disney channel on the TV, water bottles, and the goody bag for new patients made our visit a stand-out.

This office is first class! As someone who's in healthcare and owns clinics, it's refreshing to see…read morean office run smoothly. The staff is very kind and easy to work with. Not only does my entire family visit this dentist, we have sent in our friends and neighbors as well. I personally have had a great experience with getting veneers from Dr. Vo. The experience was smooth from start to finish and my teeth look so much better. The process was much easier than I had anticipated and the results over delivered!!! Last week I had my wisdom teeth removed by Dr. Vo. My friends thought I was crazy for being awake, honestly there was no discomfort with some local numbing and the best part was I had NO discomfort after the extractions. Either Dr. Vo is a wizard dentist or I have no pain receptors in my mouth. Dr. Vo is very skilled and his staff is amazing!

These ladies have it figured out. I've been a patient of DR. Stern for 17+ years. Very…read moreknowledgeable, gentle and welcoming staff. Can't go wrong here.

I've been having my teeth cleaned at Vineyards Dental for just about 10 yrs. now. Unlike so many…read more"trendy" dentist offices, this is no frills, quality service - I'm there to get my teeth cleaned, and not only do they do so professionally, gently and in a reasonable amount of time, but the entire staff is just so nice. I don't need foot rubs, TV's, and aromatherapy to convince me that there is something other than a teeth cleaning going on, and that's the way it should be. My daughter loves going there too because Kimmy, Terry and Dr. Stern are very friendly and make the experience an enjoyable one that isn't masked by video games and toys. My toddler is just about due for her 1st introductory-cleaning and I hope she is just as enthusiastic as her big sister is about going to Vineyards. I can't recommend Dr. Stern and her staff enough.

I did not have a good experience with this dental office and would not recommend. I was extremely…read moredisappointed in how insurance processing was handled.

Worst customer service ever! The rude receptionist didn't want to give me the price of a procedure…read moreI need over the phone! She insisted on making an appointment first, that I would have to pay for, before giving me the price of anything! Horrible money-hungry people! Lost my business!

Echoing others, I had an incredibly unprofessional experience with this dental office. I'd been a…read morepatient for nearly five years and scheduled a routine cleaning in mid-January for March 31. On March 30 around 3 PM, they texted asking me to confirm and to send photos of my insurance card, warning I'd be treated as self-pay if I "failed" to do so. Interesting choice of words. After sending the photos, I called to confirm receipt. Instead of checking, the associate asked me to recite numbers from my card. I asked her to review what I'd just sent; she did and then abruptly said they no longer accept my insurance due to new ownership since December 2025. They obviously bought the book of business from the previous provider months ago and "failed" to reach out to customers to flag changes in their insurance policy, and blamed the outgoing provider. While refusing to accept responsibility, they disclosed that their current provider wasn't credentialed and that they'll accept my insurance again after resolving the issue in hopefully another few months. NEWS FLASH: the previous owners were credentialed, so the problem is YOURS, not theirs. I asked to speak with a manager, they said she was busy and would return my call the next day. lol They are probably losing customers by the minute at this point. There goes another one!

I had a very frustrating experience with Dental Care of Braselton that I feel others should be…read moreaware of, especially those using Tricare. When I initially called to establish care and schedule a new patient cleaning, I was specifically instructed to text a copy of my insurance card (front and back) the same day. I did exactly that and received confirmation that my information had been received. Following this, I received multiple appointment confirmations and completed all requested new patient paperwork. However, when I arrived for my 7:00 AM appointment, after providing both my military ID (Tricare) and state ID, I was told--at the front desk--that they do not accept my insurance. This was extremely frustrating and, frankly, unacceptable. Insurance verification is a basic step that should be completed before confirming an appointment, especially after the office explicitly requested and confirmed receipt of my insurance information in advance. To make matters worse, the situation was then redirected back onto me, with the explanation that I had completed my paperwork "too late," despite confirming the appointment multiple times and having already provided the necessary insurance documentation days prior. This does not justify the failure to verify coverage before scheduling or confirming the visit. Patients rely on accurate information when choosing in-network providers, particularly when those providers are listed as in-network on the Tricare website. Wasting a patient's time due to internal miscommunication or lack of verification is highly unprofessional. I hope the office takes steps to improve their verification process so that future patients do not experience the same issue.

Dr Hanna and Gina and Yesse were the best ! My tooth broke over the Christmas holiday, they got me…read moreright in ! Thank you all so much ! I

Very professional and knowledgeable. They listen to their patients and concerns, previous dental…read moreexperiences and adapt their style to match yours making for a truly pleasant experience. I highly recommend Jones and Copeland.

They took great care to make my six-year-old daughter feel calm and comfortable, allowing plenty of…read moretime so she never felt rushed or overwhelmed. The entire process was handled in a very gentle and reassuring atmosphere, which made a big difference for a young child. Even though this is not a pediatric-only dental office, we had absolutely no issues. In fact, the care felt more thoughtful and attentive than many pediatric dental clinics we have visited. Highly recommended. For reference, the doctors can communicate both in English and Korean, which was also very helpful.

Absolutely terrible experience. I came into this office for ONE issue -- a painful tooth. Instead…read moreof properly diagnosing and treating the problem I actually came in for, I was pushed into an expensive "deep cleaning" procedure that ballooned into nearly a $2,000 bill. What makes this worse is that I LEFT with the SAME tooth pain I came in with. I later went to another dentist for a second opinion, where concerns were raised about both the missed diagnosis and the quality/completeness of the deep cleaning that was performed. The buildup that was supposedly cleaned was still visibly present in the exact area where my symptoms originally existed. This office seems far more focused on upselling high-cost procedures than actually addressing patients' concerns. What started as what I was told would be around a $200 cleaning somehow turned into almost $2,000 in charges, yet my actual dental problem remained unresolved. When I attempted to resolve this professionally and privately, they only offered a $300 refund, which doesn't come close to addressing the situation. After I requested a more reasonable resolution, they stopped responding entirely and ignored further communication. And before the office replies to this review trying to defend themselves or blame "lack of maintenance," understand this: the issue was on the SAME side and SAME area that I originally complained about from the beginning. I even returned for a follow-up visit after the procedure because the work was not properly completed the first time. Patients deserve honest diagnoses, proper treatment, and transparent billing -- not aggressive upselling, unresolved problems, and silence when concerns are raised. I would never return here and would strongly recommend others seek a second opinion before agreeing to expensive procedures at this office.