Dr Hanna and Gina and Yesse were the best ! My tooth broke over the Christmas holiday, they got me right in ! Thank you all so much ! I read more

Very professional and knowledgeable. They listen to their patients and concerns, previous dental experiences and adapt their style to match yours making for a truly pleasant experience. I highly recommend Jones and Copeland. read more

Hadn't been to the dentist in 4+ yrs, I avoided it at all cost. Finally made an appointment and so glad I did. No judgement, no shame, amazing staff from front desk to hygienist to doctors! read more

Kelly is a delight she is so knowlegeable and professional but also very personable i trust dr jones and his staff my teeth were neglected for years but ne saved most and did great work on the rest so i am not afraid to smile in family pictures anymore read more

That feeling some people have about going to the dentist, anxiety, you won't even experience that here. This is the best dentist I have ever been to in my life. read more

Believe me when I tell you had a real tangible phobia of dentists. As a result, I let some issue go too long and required a good deal of work. This group of dentists and their team really go the extra mile to make you feel relaxed and comfortable. They are understanding and nonjudgmental . I have had work done by all there DMDs in this office and had a great experience w/ them all. The supporting team and staff are all experienced and work so well the DMDs to give too quality care in a gentle caring manner. Their billing team works with your insurance company and much of their billing is in line with what insurance allows. Great professional team I highly recommend!! read more

I had a hygienist look at my X-rays and my scan, diagnose me and talk to me and then for a whole 1 minute a dentist came in and agreed with her. Sorry but I'm in the medical field and I know hygienist are not licensed to do this. Not to mention a 10k treatment plan which was absurd considering I'm in no pain and have no issues. I was treated very poorly and felt disrespected by having a hygienist write up a 10k treatment plan and barely any time with a actual doctor. That was my time you took up and my insurance used for scans and X-rays. read more

My dealing with Jones Smiles was several years ago. DIL said she went to them. I had a bridge break and needed 3 implants. This horrendous project took over a year with many problems - implants came out while on vacation and dentist there suggested bone implant done with the posts. He would not do even though I asked. I ended up being at their office at least every other week. One crown came out on holiday weekend. I had to go to facility that made the crowns for them to get the proper color for it. After 13-15 months finally done. Ready to leave and then he starts to file the new crowns. Asked him was he was doing, and he responded he was making them a little shorter so no pressure to them. So another dentist had to fix my bite to even it and I still bite my bottom lip once in a while. My bite is off. After this whole fiasco was over, my DIL said it was not him she went to but his partner. Maybe I was his first implant patient and maybe he has improved, but I would never go again. read more

Do not go to this practice. They overcharge in the first place. I was left missing several front teeth from an accident in my youth. I saw them and paid for a partial when I was employed and had insurance. Since the pandemic I have no job, no insurance, and very little money. The partial broke and now have pretty much lost the ability to eat. They won't reorder the partial saying I have to be seen all over again because they destroyed the impressions. Not to mention they were the wrong shade to start with. Scam!!!! Shameful and they do not care about their patients! read more

Great practice. Super friendly. Very nice people. Drinks in waiting room. Very clean. Agree with total assessment and happy to deal with the people. Only downside was All Insurance is out of network and a little pricey. But everything else was fantastic. I would recommend this practice for sure. read more

It's that time again to get my teeth cleaned. Most people hate it. BUT I love getting my teeth cleaned by Kelly!!! I am always so welcomed from the front office to Dr. Copeland. I used to hate going. Now it is visiting friends and catching up. They are so non judgmental and caring. If you need work done please go see Jones Smiles! You won't regret it! read more

As someone who struggles with serious anxiety anytime a visit to the dentist is required, I can honestly say this office is full of the most genuine, caring staff. I've had both dr Jones and dr Copeland work on my teeth and both are pleasant as can be. My teeth look and feel so much better. Every member of the staff is friendly. They remember my name, they remember details of conversation we have had in passing. You're treated like a person, not just another body in a chair. If I could give more than 5 stars I definitely would! read more

I absolutely LOVE the dentists and all the staff. They go above and beyond to make your experience as painless as possible and are always up to date on the newest treatments and procedures. 5 stars. read more

Always pleased with this practice! Everyone there is super nice and makes you feel welcomed and comfortable. Very knowledgeable staff. Highly recommend! read more

Had a toothache and their office got me in right away. Once I got there, the staff was very supportive and understanding. Do Jones was very clear in explaining problem and options. I was extremely pleased and will be coming back. read more

The team here at Jones & Copeland Smiles is amazing. They go above and beyond to make sure your experience with them is nothing but a pleasure. Angela was awesome in helping me start my journey with my new smile. I couldn't have picked any better. Thank you! read more

Love, love, love this dental practice! Jones Smiles is filled with such wonderful people who know how to deliver boutique services at affordable prices. They make sure you are comfortable and understand everything. Your questions are encouraged and respected. I always look forward to my visits there! read more

We recently switched to Jones Smiles from another local dentist and could not be more pleased. The office staff are simply awesome and Dr. Jones is calming and caring. Angela helps facilitate new service requests, as she did for me today... in a clear and efficient manner. A+++ read more

Always a 5 star experience!! Rachael, my dental hygienists, is awesome!! After I was told from another local dentist i had two cavities (I never have cavities) I went to jones smiles for a second opinion. I didn't have cavities. They are awesome!!!! Highly recommend!!! Oh ps they even have TV's on the ceiling! read more

I travel from Suwanee (and would travel a lot farther) to see Dr. Jones and his staff. They have the best dental care I have ever had. He is very supportive whatever you want to do and always gives you options. His rates are very reasonable. read more

My husband and I were searching for a new dentist in our area. I had heard of Jones Smiles and read their outstanding reviews. However, it was a difficult decision to leave our dentist even though the drive took well over an hour! When calling to schedule, the staff was outstanding and listened to our concerns about making a switch! I must say that we were thrilled with the care we received today! Angela was so sweet and patient and our exam was extremely thorough! Dr. Copeland was great as well! If you are looking for a new dentist, look no further! You won't be disappointed! read more

I've repeatedly asked to have my name and address removed from their mailing list. I've regularly received their color 12-page brochure in the mail. I'm concerned that this business is unable to maintain accurate records and that their patients are paying for excessive, color, lengthy, unsolicited mailings. I've made three requests to be removed from their mailing lists so I have significant concerns about their customer service. read more

Last week I chipped a front tooth. Today I saw Dr Eric Jones. My tooth was repaired and I am out and about in less than an hour! By the way a No Pain procedure. I highly recommend Jones Smiles read more

We had a consultation for some extensive dental work. We were taken to an exam room and met with Angela. She was a previous hygienist who now does consults for doctors to be a liaison between patients and the doctor so that the time with the doctor is best spent She was there to ask us about ourselves and what brought us in. She went over everything about the 3 dentists and the work that would most likely be done, after shooting the X-rays. She said she would give us best and worst case scenario and the prices of each and let us make an informed decision. They even guarantee their work for 5 years or it's fixed free. We haven't even met with our dentist but know we are in excellent hands. We did meet with another dentist that was there and he also answered some questions we had. We were able to choose which dentist we wanted. I've never been to a dentist office like this ever! When were you ever given prices on anything before the work was done? Angela told us she wouldn't try to sell us anything just give us the info We needed so we could make an informed decision. She is such an asset to this office and we are eager to get started next week. read more

My husband and I both had not been to the dentist in YEARS and were very insecure about dental procedures. They truly handled us with "kid gloves" and made us feel very comfortable and actually excited about getting back on track with our dental hygiene. All thumbs up for the staff who are all friendly and go out of their way to make sure you have a pleasant experience. read more

Jones Smiles is by far the best dentist office I have ever been to. Dr. Furman and his staff are world class. My crown looks like it was an original tooth. From cleanings to fillings they are professional, courteous and right in time. read more

I have been going to Jones Smile since I moved to the area over a year ago. I have always had a pleasant experience there from cleanings to crowns. The staff is professional and caring. They really impressed me with how much care and patience they had with my 80 year old mother who had advanced dementia. A trip to the dentist for a cleaning was a scary event for her. The hygienist always took her time and gave Mom breaks any time she needed one. She also let me stand over her where Mom could see me to comfort her and give her visual cues. I have made the decision to take my young daughters to Jones Smile for their dental care as well. read more

I have to say that I'm one to read reviews before I go somewhere, anywhere. This place does not live up to the reviews that it's receiving. They messed up on my husband's dental procedure and they overfilled a filling of mine so much that the filling was sitting on the nerve and that caused me to have to have a root canal. Their only saving grace are the ladies at the front desk and Melissa, dental assistant. We have since moved to entire family to another dentist and wish this practice well. read more

Jones Smiles is by far one of the best dentist offices I have ever been to! The staff is SO friendly and treat you like you've known them for years even on your first visit! I see Dr. Rick Furman and he is truly amazing. I had serious trouble with an implant that I was unable to have finished back in 2012 due to a terrible dentist and a lack of funds, and Rick was able to restore it and I now have a beautiful crown and an amazing smile again. They are also very accommodating! I have anxiety about needles despite being pretty good with pain, and they never hesitate to give me gas when I ask for it! After my big surgery with my implant, they even sent me 2 Starbucks gift cards for me and my grandma who came with me to my surgery! I cannot say enough good things about this place! read more

After not having dental insurance for a few years, I knew I needed several cavities filled. I landed upon Jones Smiles and they took care of me. The staff is friendly, amazing and explain everything step by step. I always have disliked going to the dentist until now, Dr Jones made my experience so easy and painless that I will never go anywhere else. I also have started Invisalign and am loving the results!!! read more

Shae has been cleaning my teeth for several years. She is the best. Just the right gentle touch, but tough enough to keep me on track to healthy teeth into old age. read more

Very friendly and informative office. They don't just tell you something is wrong, they show you and explain the possible outcomes. Angela was amazing, excited to have found this office! read more

The professionals at Jones Smiles are amazing. Everyone gets a little uncomfortable at the dentist, but they are so friendly, especially Laurie Broyhill, I never had any fears. Great job! read more

Another outstanding experience at Jones Smiles. My wife and I went for routine teeth cleaning and we got the same friendly and professional service we've come to expect! Our care this visit came from professional hygienists Kelly and Rachel. Kelly has been at Jones Smiles for three years and totally puts you at ease, treating you with both respect and kindness (with a warm smile). Both Kelly and Rachel create a cordial and welcoming feel--just like you get from everyone at this terrific (and growing) practice. Your experience begins with office manager Kimberly and her colleague Colleen at the front desk, both of whom are real pros and provide a warm and friendly greeting. You get the first of the many Jones "Smiles" with Kimberly and Colleen. And that's just the beginning--as everyone you meet here, beginning with new patient coordinator Angela, is focused on your health and well-being. This personalized care is led by founder Dr. Eric Jones and partner Dr. Rick Furman--two young, personable and highly professional dentists. These guys have set a new standard for customer care. If you're "between" dentist visits and are looking for a place for you and your family (this office is GREAT with kids) then give them a try--you will not be disappointed! Check them out at jonessmiles.com. read more

This is the absolute best experience I've ever had with a dentist. I had a cracked tooth and the staff immediately got me an appointment. The office staff and hygienists were so personable and warm - really giving you a feeling of almost a small town practice where you're not just a patient and insurance claim, but someone they actually care for. The reception area was beautifully decorated with beverages and television. There was no wait time and I was escorted into a state of the art facility that assured me that the treatment would be current and professional. Dr. Copeland was amazing. After looking at my tooth , she reviewed all my options (pros and cons) and the costs and allowed me to decide my own treatment plan without any pressure. A few days later I returned to Dr. Copeland. She performed the treatment with her hygienist quickly and truly without pain. I did have to return the following week because of pain at the treatment site. This pain was actually 100% of my doing due to me not following the oral and written aftercare instructions. Regardless, Dr. Copeland was kind and empathetic and didn't shame me. She assured me that the site was healing and gave me a prescription for an oral mouthwash to dull the pain. She readily encouraged me to return if I didn't see any improvement within the next few days. It was overall such a great experience and my family has now found a new dentist. Many thanks to this practice! read more