I cannot recommend MacKensie highly enough! She has been absolutely incredible to work with and has consistently gone above and beyond for us. Insurance is one of those things that can be overwhelming, but MacKensie made every step of the process easy, stress-free, and actually enjoyable. After my boyfriend and I purchased a new car, she took the time to walk us through all of our options and worked tirelessly to find an auto policy that met both our coverage needs and our budget. At no point did we feel pressured into purchasing anything we didn't need - she genuinely cared about making sure we were protected while keeping our monthly costs reasonable. What really solidified our trust in her, though, was how she handled our renter's insurance. We had a last-minute move and needed our policy updated immediately. I reached out to MacKensie expecting it might take a day or two, but she jumped into action right away. Within less than an hour, she had everything updated and our new quote ready to go. Her responsiveness, professionalism, and sense of urgency were truly remarkable, especially during what was already a stressful move. Beyond being incredibly knowledgeable, MacKensie is kind, patient, and genuinely cares about her clients. She communicates clearly, answers every question thoroughly, and always makes you feel like a priority. It's rare to find someone who provides this level of customer service these days. If you're looking for an insurance agent who is reliable, responsive, honest, and willing to go the extra mile, MacKensie is the one you want. We are beyond grateful for everything she's done for us, and as long as she's our agent, we have no reason to ever go anywhere else. Thank you, MacKensie, for making what could have been stressful experiences so seamless - you've earned customers for life! read more

I would like to post a review of my interactions with Jeff Biddle and his State Farm Insurance Agency. I was covered by another insurance agency when I asked Jeff for a quote for coverage of my condo and the two cars in my family. Jeff asked questions about my current coverage, identified gaps and enhancements, and suggested additions to make my coverage more comprehensive. Jeff came back with a quote that was $1,200 a year less than I was paying, with better coverage. Jeff is very friendly and knowledgeable when I interact with him in person and is always quick to respond when I reach out to him with issues via text, email, or phone. I couldn't be happier with Jeff and his State Farm agency. I'm only sorry I didn't request a quote from him much earlier. read more

Been using Jeff for about 3 years now, he's never missed a beat. I own several rental properties, so Jeff services over 50 policies for me. Super detailed and very knowledgeable and surrounds himself around a great staff. I was using another State Farm Agent, but they were making too many mistakes, so I decided to make a change and found Jeff. What a difference!! I have yet to have a claim with Jeff, but have had a few in the past with State Farm the Company, they have always been very reasonable to work with and exceeded my expectations. So the way I see it you get an awesome Agent "Jeff Biddle" plus a great Company "State Farm" baking him, best of both worlds. Do your self a favor and give Jeff a call, you wont be sorry........ Wade C read more

I have been with State Farm for over 10 plus years and one of the main reason is because of Mo (Monique). Mo from day one she came off as genuine, compassionate and understanding. She made me feel like she really had my best interest at heart. I got the feeling of family from her from the start. Mo was even there when I needed to use my insurance and she was compassionate and understanding. So From my very first policy up until today over 10 plus years later. I have never shopped around for insurance quotes. If I need insurance policy for me its simply contact Mo. Why make life choices more difficult than it needs to be and if works no it works. Give Mo a call and see for yourself. read more

Jeff was introduced to me by a friend who uses his services. I gave Jeff a call for a quote on a new home I was purchasing. He came to my house, reviewed my policies I currently have on my other home, 3 autos, jewelry as well as my IRA's. After sitting with Jeff for a few hours, I FINALLY understood how to read the insurance policies as well as the coverage I had. When all was said and done, I ended up with more coverage on all my accounts, an umbrella policy as well as a great yearly savings and an understanding of insurance. I now recommend Jeff and his team to all my new clients as I couldn't be happier. Thank you Jeff! read more

Absolute professional & knowledgeable help every time I contacted Jeff Biddle's office. Every single individual current & past has always been very helpful in more ways above & beyond my expectations. I've always word of moth recommended to people I've been in contacted with & I bragged about how great my services I gotten from Mr. Biddle's office. Thanks for an awesome service quality your office had provided. There's a reason we been with for such a long time. Honestly, long enough I don't remember when I signed up with State Farm Ins. Thanks again ! read more

As residents of an area in Orange County whose home is perilously close to where a fire could cause devastating damage, we were stressed to learn that our prior home insurance carrier was no longer going to offer coverage in our area. Jeff Biddle and State Farm came to the rescue and we now feel safe again! We also have all our autos covered and Jeff was able to orchestrate a very reasonable rate for us. Finally, I am always impressed with how quickly Jeff responds whenever I call or email with a question. Thank you, Jeff and State Farm! read more

I've worked with MacKensie a couple of times now, and she's consistently amazing. Most recently, after my car was totaled, I had to get a new auto policy for my replacement vehicle. MacKensie was quick to respond, got me set up with a great rate, and made everything super easy. She's always friendly, patient, and incredibly helpful -- truly some of the best customer service I've ever received. I can't recommend her enough if you're looking for someone who genuinely cares and gets things done! read more

Jeff and his team at State Farm have done a wonderful job understanding our insurance needs (home, auto/trailer and umbrella) and coming up with a package that has us covered at a competitive rate. Over the past half dozen years, we have had a couple of incidents (not at fault) and their help and guidance have been on point and have given us total peace of mind. With a soon to be teenage driver being added to the mix, we know our interests and our assets will be fully protected. read more

Monique Jackson is incredibly proficient at her job. She is always there, ready and willing, to answer any question(s) that I may have. She works hard and does what she can to provide you with the necessary information and tools that you may need. Always a delight to speak with and there is no other person that I'd recommend to have on your side. She and the rest of the staff are the most reliable team that I've experienced, on the insurance side. Thanks guys for being great guys! read more

I have never had anyone in the insurance business take care of me and my family like Jeff Biddle. Jeff took the time to discuss and review all of my policies with me, something our previous agents had never done. Whenever I email a question or concern, Jeff responds almost immediately. His office staff has provided outstanding customer service, too. It is so refreshing to have a positive experience with an insurance agent. I highly recommend Jeff Biddle and State Farm Insurance. read more

Been going here for about a year now, Javier Favela has been a wonderful help with anything I need. Very cool guy and is always on top of things. Calls you back right away and makes sure you are well taken care of. He also makes sure that you understand your premiums and what you're paying for. As well as gets you any discount that may apply to you. Best experience I've had yet with State Farm. Highly suggest this agency and ask for Javier Favela he will take great care of you. read more

After moving to Orange County, I worked with another State Farm Agency for 12 years. Everything was fine. When Jeff starting working at State Farm I suggested that he take over my policies. He was reluctant due to my existing State Farm relationship. I eventually demanded that he take over. In the past year I have more personal attention from Jeff than I received in 12 years with my previous agency. I really believe Jeff has my best interests at heart. read more

Jeff Biddle with State Farm, was extremely informative with quoting my Home owners insurance and the cost was lower then other agencies. So I decided to go with State Farm. I very pleased with the customer service. Someone always answers the phone when I call for questions no answering machine or answering service a real person. Everyone in his office is very helpful and kind. I highly recommend Jeff Biddle for anyone in need of insurance. read more

Jeff has always done an excellent job in supporting our insurance needs. He is available 24/7 if that emergency does occur where you need him. I feel that my insurance needs are always being looked after by Jeff and his team as they constantly update me on changes or make recommendations for me to review. I would tell anyone looking for a 1 on 1 relationship with your broker that Jeff Biddle can provide you with excellent service! read more

I have had coverage with State Farm for over 20 years in 6 different states, so I have had a lot of experience with different agents. I have found that Jeff Biddle and his team have provided outstanding service and counsel. Jeff is professional, knowledgeable, flexible and helpful. He asked me the right question to ensure my family and I received the right coverage at the right price. He has been a pleasure as an agent. read more

This will be our 3rd year with State Farm and our rep Jeff Biddle is excellent. We had many questions when we moved our accounts to SF and it was handled professionally, efficiently and Jeff was always available for my questions, comments via email or phone. He offered advice on getting us the best rates and we've been very pleased with the service provided. We would recommend him for any insurance needs. read more

My insurance agent, Monique has been amazing with my policy and making sure that I have the appropriate coverage for my needs. She is always available and willing to answer any questions I may have. From the first time I met her in 2011 until now, she has always looked out for me and my policy. She cares about her insured individuals and that is so refreshing. I would refer my friends to her in a heartbeat. read more

Jeff Biddle and his staff, especially Monique, are the most professional and helpful agents in Orange. Not only do we have our three personal vehicles, and home insurance with them, but our small business auto coverage through them as we'll. Owining a small business is difficult and they make the process of getting the appropriate coverage so much easier. Like a good neighbor, they are always there. read more