Genuinely a horrible experience. I placed an order for an item they didn't have in-store and I told…read morethem I needed it ASAP. The associate let me know it would arrive early morning the next day. I never received a call like they said I would so I waited all weekend and when I finally came to pick it up they had sent over the wrong size. The owner then forced us to go pick it up in Daly City if I wanted it that same day and offered no partial refund or even a discount on a future purchase. Will be blasting them on TikTok. Order on Stock X. Associate also made us uncomfortable asking us about our ethnicity instead of just checking us out.

Super rude, absolutely horrible customer service and such an overcharge for shoes. Yelled at us as…read moresoon as we walked in even though I wanted to check out the shoes, I had my service dog with me big German Shepherd but they let a small dog come in. I didn't even want to explain that my dog was a service dog he was so rude! Never going to shop here save your money guys. I don't recommend this place I highly recommend the other shoe place here called Fresh Society and super accommodating too. Also said they would call me back for shoes a few months back and never once did. Also looked at recent reviews looks like everybody hates it here recently

The lady that was helping was super accommodating. I was there with my kids so they were loud but…read moreshe was able to help me throughout all that noise. She knew what they had that would work with what I was looking for.

Wonderful place to shop for bigger sized men's clothing. The sales lady Sarah made the shopping…read moreprocess so convenient and painless. She immediately knew what to suggest for my needs, and handed me different items to try on. She gave approvals and suggestions as I tried different shirts and pants. Such helpful and knowledgeable customer service.

Last Sunday, I visited this store to pick up an item I had purchased online, and unfortunately, I…read moreforgot my credit card. While reviewing my expenses later, I realized that I may have left my card at the store--and I was right. When I returned, I was incredibly pleased to learn that the team had found my card and kept it safely secured. They also had a well-organized lost-and-found inventory. After asking me to provide identification, one of the team members quickly confirmed that my card was safely stored in a secure area. She immediately reached out to the supervisor for assistance, and together, they made the process quick and seamless. Their professionalism, honesty, and willingness to help truly stood out to me. I want everyone to know that this store genuinely cares about its customers and community. The team's kindness and integrity made my day, and I'm very grateful for the excellent service I received. Thank you to everyone who helped me today!

Came into Kohl's for some jeans before the new shool year begins. Not for my kids and they are…read moregrown and can buy thier own jeans, lol. I looked in all the jean sections having my size and nothing seamed to fit right. In the past I found a jean brand I really liked, However, for some reason they dont sell them any more. Scannd the clearance section and found a bightly colored sweatshirt that caught my eye. It was the perfect fit and it was on clearance for $7.00, score. Bought an ornange t-shirt for $5.60. I have bought this brand before and it has a confortable fit. Orange gives me a pop of color in my wardrobe. Scanned the jewelry clearance and found pearl Croc Jibbets charms to add a bit of fancy to my house Croccs. Original price was $25.00, paid $7.50, score. Also bought two phone cross body straps, also on clearance. Original price was $22.00 and paid $6.16 each. Finally Bought a phone charm parl wristlet that was originally $26.00 and paid $4.54. this one was my favorite out of all of them. Plus got a 30% discout for the Kohl's charge event.

Great store lots of options at a good value. Love the self check out. We got a bunch of shirts at a…read moregood sale price and hubby was very pleased lol. Will be back!

Super exciting!! Uniqlo has been brought to the south San Jose area! I love this new installment at…read moreOakridge mall. It truly helps the community find their clothing needs with such a popular, reputable brand like Uniqlo. Majority of us would either go the Valley Fair or Great Mall location, so this is a time saver and easier commute for the community. The Uniqlo team had an awesome fun grand opening weekend from Friday - Sunday. I went to the Friday and Sunday openings, and it was professional, fun, and well managed. I loved how the management partnered with a local groups for a Taiko performance and Ikuka baker from Los Altos for catering. The free merchandise was great from Japanese candies, tote bags, and Uniqlo knot bag. The store is well stocked with the latest collabs of one piece, mofusand, and more. The staff are very friendly and interactive with their customers. I can't wait to return to this Uniqlo!

Happy with the quality service I received recently! Arrived on a Thursday night to pick up an…read moreonline order. The associate reassured me to wait patiently since my items were hidden in the back room. When she came out, I was surprised that my order was well protected in a box since there were some ceramics inside. She helped double check the content of my items to make sure my order was correct. Thankful for her kind customer service!!

I've been going to this store for about 6 months now but I just bought a blind box and someone…read moreopened it and the main piece of it is missing. It has normally good service but when you spend money and creat an account and you look you are under 15 they won't give you the extra points for the app.

I recently needed a new suit for a destination wedding with very specific color and style…read morerequirements. I was honestly a little concerned because I have a larger build (although I'm working on that!), and I wasn't sure I'd be able to find the right color, the right fit, and a suit that looked like it was custom made. I brought the wedding attire requirements with me, and Solomon immediately put my concerns to rest. From the moment we started, Solomon provided exceptional customer service. He listened carefully to what I needed, offered thoughtful recommendations, and guided me through the entire process with professionalism, patience, and genuine care. I never felt rushed or pressured--only confident that he wanted me to look my best. During the fitting, Solomon was incredibly thorough. He carefully marked every area that needed alteration, including the sleeves, shoulders, waist, chest, and pant length, making sure everything would fit perfectly. My wife and I arrived less than an hour before closing, but Solomon never once made us feel like an inconvenience. He stayed a little past closing to ensure every detail was right, which says a great deal about his commitment to outstanding customer service. When I returned to pick up the suit, I was genuinely impressed. The fit was outstanding and looked and felt like it had been custom made specifically for me. The alterations were flawless, and the complimentary cleaning and pressing service was an added bonus that made the experience even better. Outstanding customer service has become increasingly rare these days, which made this experience even more memorable. Solomon's professionalism, attention to detail, and genuine desire to make sure I looked my absolute best exceeded every expectation. I highly recommend the Men's Wearhouse on Almaden Expressway, and if you're fortunate enough to work with Solomon, you're in excellent hands. Because of this experience, I'll be returning for all of my future suit and tailoring needs. Thank you, Solomon, for helping me look and feel my best for such an important occasion.

Came in for a couple pairs of pants, and shirt requiring alteration. Aaron had me in and out the…read moredoor within 20 minutes, he seriously knew his stuff. Great service made the inventory better, not a hassle.

Clean spot, especially if you have items you want to sell (fashion items) to this vintage thrift…read morestore on a corner of lot with parking spots available next door in parking lot. I was referred by another thrift store, so I decided to stop by (walk in/no appointments) to sell a few items. No long lines or crowds after 1pm Thursday. I never thought about coming here, but it looks legit and there's more upstairs to browse around. It was more spacious than expected in this old landmark building/house corner. Not bad at all. Staff is welcoming and worked pretty fast going through people's drop off bags of clothes, etc. They sell new items too (clothing/scarf dyes, little gifts, sunglasses, shoes, jewelry, and more). Items on racks are good looking and colorful in some spots. There were plenty of Baggu handbags for sale too. Good variety of colors and styles. They have good looking boots for sure. Prices on racks are on the higher end side/more expensive for thrift store items. Very clean though, like new for most items. It didn't take long before they were finished going through my bags. It's a bit more high end here, so if you have good brands vintage fashion items, this can be a good convenient spot for you.

Went thrifting this afternoon and my first stop was Black and Brown. I'd never been there before…read moreand wasn't sure what to expect. Wow, what an amazing store. They mainly sell vintage and modern secondhand clothes, bags, and shoes for women and men, but they also have new pottery from a designer called Familiar. The store is spacious and carefully curated. There is no thrift shop smell and it looks more like a cute boutique than a secondhand store. You can sell your clothes there, too. There are two floors of women's clothes and a separate men's shop across a little courtyard in the back. Most of the customers when I was there were young adults of both sexes. The store was busy on a Saturday in the late afternoon. Fortunately, they have a dedicated parking lot behind the shop with plenty of spaces. The staff welcomed me immediately when I walked in. I was interested in looking at purses and they had quite a few vintage and newer ones from designers like Coach, Tory Burch, Kate Spade, and Dooney & Bourke. I didn't buy any, but enjoyed checking out what they had to offer. I didn't pay too much attention to the clothes, except to notice that women's pant sizes on the second floor only seemed to go up to size 11/12. If they had bigger sizes, I didn't see them. Overall, I was impressed with Black and Brown and would like to go back.

Yesterday, my mom, my daughter, and I went to Macy's to shop for a dress for my son's upcoming…read morewedding. We were pleasantly surprised by the wonderful selection of dresses--they had so many beautiful options to choose from! After finding a dress I loved, I realized I had forgotten my glasses and couldn't tell if they had it in my size. I asked a sales associate named **Shay** for help, and she was absolutely wonderful. After I explained that I loved the dress but needed a slightly shorter fit, she suggested I try the petite section. She personally walked me over, found the exact same dress in a petite size, and it fit perfectly! Along the way, she asked about my son's wedding and was so warm, personable, and genuinely kind. Her professionalism and customer service were exceptional. Later that day, I realized I had accidentally left my sweater in the dressing room. When we returned to look for it, we couldn't find it anywhere. Shay took my name and phone number, assured me she would keep looking, and offered to text me if she found it. We stopped back later that day, and although she hadn't located it, she told me she had been looking for it throughout the day. I was so touched by the effort she made. Not only was Shay outstanding, but everyone we encountered in the department was friendly, helpful, and welcoming. They truly made our shopping experience far better than we expected. I wanted to take the time to recognize Shay and the entire team for providing such exceptional customer service. It's rare to find employees who go above and beyond the way they did, and they absolutely deserve the recognition. Thank you for helping make such a special shopping trip even more memorable!

Returned to the jewelry department last Saturday so my bride of 35 years could find a ring to…read morereplace one lost at a George Thorogood concert. This is not my first time shopping the jewelry department at Macy's. Janet helped us find a very nice ring at a great price. Be warned, there is a price for taking your wife into a jewelry store, we also left with a Tanzanite/ Diamond necklace that was on sale. Using my Macy's card I also got back a decent sum of Macy's dollars.

Found a lot of amazing shirts one was brown stripes button up and the other was a salmon pink polo…read more I first started purchase separately due to my budget at the time, only 70 dollars, The pink shirt was 64 something cents and the brown was 44 dollar cents. I picked the pink one at first because "where else am I going to find a clean pink polo like this?" and the nice lady who worked picked it for me. Adding the tax came around 69 dollars and cents luckily. Return to get the brown shirt with my dad getting him a tie too rounding up to 70 bucks. The owner and workers were really welcoming and helping me to build confidence in fashion. The place is not pack, which it should be. Overall A+

The five stars for this visit is for their shelves of treasures behind the counter. I took a…read morepicture of it below. There are at least 4 stores in San Jose which are like treasure hunting for unique gifts in an old attic: Moon Zoom - Midtown San Jose Paramount Imports - also in Midtown San Jose Dulceria MI Carnaval - on East Santa Clara St 420 Smoke Shop - on East Santa Clara St Recycle Books - Alameda and Race And there is Hammer and Lewis in downtown. There's a lot of stuff stuffed into there that wouldn't normally come to mind when gift hunting.

I stopped by Miniso while in the Oakridge mall. I needed a travel size hair brush and a compact…read morebrush/mirror for my purse. They have so many options to pick from. Their displays are very neat and organized. They have a lot of the Sanrio characters as well as Disney and the Peanuts. They have a ton of plushies, household items, hair care products and cosmetics as well as toys and travel size items. The prices are a bit high but some things are worth it. You check out at the self serve kiosk at the checkout counter. There were 2 employees at the front counter but neither acknowledged me.

A cute store that is a good replacement to Daiso since the Daiso location at Oakridge mall closed…read moresuddenly recently. It has stationary, make up, toys, collectibles from mascots like Pokémon, Sanrio and other anime. It's a well clean and popular store that attracts all audiences. I came in to find some blind boxes but this location didn't have any. The staff were nice and easy to talk to. You can either pay with a live person or scan on their machine for easy self check out.