OJ Mann did installation and has done maintenance on our home generator for the past 10 years. A…read moregenerator is about peace of mind, having a quality company maintaining the unit makes me comfortable that it will perform when I need it. Quality work at a fair price and helpful staff. Very happy I chose them.

As commercial property owners across CT, we've worked with many electricians -- OJ Mann Electric is…read moreby far the best. Tony (the owner) is incredibly knowledgeable and genuinely wants you to understand every step, whether or not it benefits him financially. His team -- Chris, Greg, Peg, and others -- are highly skilled, communicate well, and truly care about doing quality work. They discovered our utility company had installed the wrong meter, causing thousands in overcharges, and even provided a detailed letter we could use to get it fixed -- at no extra charge. They've now become our go-to electricians for all major work on our CT properties. Honest, patient, and thorough. You won't find better.

This experience with Service Relief did not go well and still isn't fully resolved…read more First I called several weeks ago to schedule what I thought would be a minor job. No call back after a full week. I finally schedule service and the first service tech is unable to resolve the issue and says he will need to order parts. I get a date when they will come back and end up with a service tech that replaces the faucet and shower head and leaves me with a dripping shower faucet and a hole in the wall that I tells me I need to get an access cover with no real details. He also tells me that since they can't replace the fixtures in my bathroom sink I need to purchase a new vanity and faucet. Mind you over the several days that it took to come out the second time these items could have been ordered and at my home or ready for pick up. On the scheduled day of the third appointment I get a call as I am leaving work to get home for the service that indicates the service tech has an emergency and can't make it. On the fourth day I get several calls from scheduling about where to pick up the items I ordered and then finally requesting the order number. Two techs arrive to install the new vanity and faucet. During the install they started talking about me or another customer while in my bathroom. After all this they try to convince me that my shower faucet isn't leaking and then say if it starts to they can come back. In addition after they left I found two of my towels balled up on the floor wet and with debris in them. They never asked to use these towels for this purpose. My shower faucet is still dripping. At least I have new fixtures and a new vanity.

Installed boiler and 2 months later the automatic feeder stopped working -- i called them out and…read morethe technician told me just turn on the water valve and add water -- this is normal. I've been doing that monthly for a year only to find out from another technician that this is ABSOLUTELY not normal and the feeder was broken from the inception. Service relief came out today and denied all responsibility because of course the 1 year warranty has expired. example # 2 -- prior to boiler installation called service releif out to check my AC unit in back yard. SAME technician told me your unit needs to be replaced and will cost like 12 grand -- i ordered a new fan from EBAY and installed it myself and unit has been working fine for last 2 years !!!! STAY AWAY FROM THIS COMPANY !!

We have used Brennan ever since we bought our house. Recently (4/3)we called for a problem we had…read more His phone message is full. We called again and this time Mike answered; he told us Brennan Electric is closed and he now works for another company. I am disappointed that he did not put something on his website (it reads that he is open) or on the business phone number.

I would highly recommend Brennan Electric. Mike is very professional and knows his trade well.read more

I hired Eastern Electrical Contractors to install two light fixtures in my home, one of which was a…read morevintage chandelier shipped from Germany. Unfortunately, during installation, 3 out of 5 of the glass globes fell and shattered due to improper handling and a failure to ensure they were correctly secured before lifting. My state of shock at seeing irreplaceable glass shattered across my dining room floor took over at that moment. Still, after explaining the situation, the original invoice was dropped from $200 to $165. While I can appreciate the partial discount, $35 off really made me feel dismissed. This was a vintage piece, a detail I had stressed while booking. The destruction of the shades doesn't just damage the fixture; it damages the entire value of the piece. After some back and forth (during which it was stated that it was within reason to fault me too for not explaining the precarious physics of the chandelier), the price was eventually lowered to $100, with a promise that if I found replacements, they would cover the cost (to an extent). Unfortunately, that seems like a long shot; these shades are likely irreplaceable, and I think even they realized the absurdity of trying to find matching replacements. The invoice was ultimately waived, but that doesn't begin to make up for the damage done to a one-of-a-kind piece, plus the hours I have spent searching for something similar since the accident. I am incredibly heartbroken, and while I understand that mistakes happen, this experience fell short of the care, accountability, and empathy I had hoped for. If you're installing standard fixtures, you may not run into issues. But if you're working with anything vintage or fragile, I'd strongly recommend finding a team with more specialized experience, more care, and more willingness to take responsibility if something goes wrong sincerely (and immediately).

Unlike the majority of electricians, plumbers and trades people around here who treat small job…read morecustomers as if we Were requesting an audience with the Pope Pious XII. Courtney, the Electrician's fiancé was friendly, gracious, and accommodating to schedule an early appointment though it was at some distance from their homebase in Waterbury. (I had misread it as being in Waterford). Bill was quick to identify the surprisingly mundane source of an important circuit , which had left us in the dark for two months when the local feudal lord Electrician deigned us unworthy of return visit, as was i was rude enough to call twice to complain. - Did you know that there are special circuit breakers for LED lights.? They drove out and retrieved a replacement from electrical supply store. In a jiff Another repair will require excavation on the outside grounds, which may have to wait till the spring thaw. Otherwise numerous cameras, doorbells and light switches stil await my long delayed implementation of a "smart" home system that I purchased six months ago, before I realized that I'm not that smart, and that setting up a wi fi network, is slightly less complicated than launching a interplanetary space probe program. Haven't got the bill yet, but I have high hopes that my faith will be restored in this state,a wasteland of consumer protection.

Responded to my email request right away and got an appointment for the next morning. Was on…read moretime. Was courteous and polite and knowledgeable. Got two furnaces fixed within twenty minutes and gave me a fair price. I also appreciated that he didn't try to push me into buying new furnaces. Thank you Crowell

So beyond disgusted with this company. Called for an estimate and after hearing the location said…read moreI'm not interested. You must be doing very well for you to turn down jobs for no reason. Never in my life has someone not been interested in work. What a shame, so gross!!!!!!!!

Brandon does amazing work, and he leaves the room cleaner than it was when he started. You know…read morethat the job will be done correct when you use him. I highly recommend his services. Eric Dobbie

Brandon was great to work with. His communication was excellent and setting up an estimate and…read moreappointment was blissfully stress-free. I was concerned about having to take time off work but he is conveniently available to meet on Saturdays. We had 2 outdoor outlets installed and they look and work wonderfully. We discussed other future projects and look forward to working with him again.

Father and son team. Local business. Extremely helpful after we had a flood in our kitchen that…read moredamaged family room. Checked all electrical thoroughly. Made great suggestions. Good communication, timely work, and reasonable rates. Just called him back for another job.

A few electrical outlets weren't working and I needed an electrician to change a few lights. When…read moreI called in the morning they were able to send someone out that same afternoon. The owner came along too to make sure he could address all my concerns and he only charged me for one service tech. They fixed my problem in less than an hour and also changed up a few switches that weren't working properly. I would highly recommend.

I called for emergency service and received an immediate response. The problem wasn't easy to…read moreidentify and required crawling through the attic, going through my basement and working outside. The work was expertly corrected and the service person was both personable and professional.