I have used James Butler Electric for several different jobs in several different homes over the…read morelast ten years. He is always professional and friendly while completing his work meticulously. His communication and work ethic are top notch. I would definitely recommend!

Very Professional, honest appraisal, quick service and good tips for going forward…read more Called Monday morning and they were at my house in an hour, identified the problem as a faulty circuit breaker, replaced it quickly and gave me some great advice going forward so it won't happen again. Wore a mask inside and out and was extremely courteous. I will definitely be using them to install my generator in the spring!

Greg is a phenomenal electrician. No matter what question I had, he explained it in a way could…read moreunderstand. With ensuring there were going to be no surprises along the project.

This company is fantastic. They're available 24/7 and they come on time…read more Denis, the electrician they sent, was very polite and friendly. He listened to everything I had to say about the problem I was having as well as some other electrical issues in my house. He immediately diagnosed the problem and fixed it quickly. He explained in simple English what had gone wrong, as well as teaching me a little about the electricity in my house and what to do the next time this problem arises. He was patient and helpful. I highly recommend Goodless Electric and Denis.

Excellent work! Lonnie removed a flush mount ceiling light…read moreand installed a new "farmhouse" vibe light. The job was a bit more difficult, due to 1952 wiring, and he still honored the quote he gave us. Person of his word. 8 foot ceilings are easy-peasy for this very tall electrician. He is very personable and he has a great heart. I am keeping his card handy in the event I have other work in the future. He wore a mask too. Very pleased with Instant Electrical Services.

I have called Lonnie twice to check out my electrical issues. First time he came out promptly and…read morereattached the outside meter to the house as the wind might have made made it come apart from the house. He came twice in one day and finished the job by 10:00 p.m. I paid him on the spot and the price was reasonable especially for two trips within several hours and having Eversource come and unlock the meter. Second time, I called Lonnie and he gave me advice over the phone. No charge as all I needed to do was reset my circuit breakers....the man is GREAT! I recommend him highly.... Cookie, East Hartford, CT!

Michael was great. I texted him last night and he was able to come out first thing this morning and…read moremove a light switch for us. He was professional and polite (even took off his shoes!) He was quick (very knowledgeable) and left the area looking great. I would highly recommend Michael and we will now be using him for all of our electrical needs.

Got back to my inquiry promptly, was very organized, he was on time, did a great job, and was very…read morepolite. Will hire this company again!

I have used three times…read more Once to install my electrical panel(6 years ago), install a fan in my bathroom(2023) and another time to install my EV charger(in 2025) that was 100-150 feet away from the electrical panel. He was friendly (he is foreign so maybe a little direct) and well priced. Some of the other electricians I called basically just told me a flat rate for them to come over. When I wanted the new electrical panel. One guy was like 5k the other 3k without ever even coming to my home. A lot of people didn't want to do the bathroom fan job because it was too small of a job and they had to go into a crawl space to get in my attic. He did it. 3rd time was the EV charger. I didn't call anyone else. Guy is my go to for electrical work. Was going to use the person the Chevy dealership recommended. I asked him if he did EV chargers. He said he did and came a few days later to install it. Each time gave me a quote and stuck to it. Might have used him for other small jobs but those are the main 3 I remember. I would defiantly recommend. I don't normally review but find the 1 star review kind of odd. How do you know he black if you didn't use him? Or why does that even matter in a review.

My father and I have used him for years. He's very good and well priced. Sorry to hear that the…read moreother customer had a bad experience with call backs. But in general he is reliable in calling people back.

unable to problem solve, unprofessional, unethical After 5…read moreyears as a loyal customer (company under different ownership during that time), it's unfortunate to have to write this review. During a large electric job, a stove top was placed under a new outlet. Carpenter recommended an easy way to fix this; JRS II said the new cabinets had to come down, the new drywall removed, the new insulation removed and all wiring redone. I repeatedly asked for another solution that would not cost time and money and was told there was no way. At a loss as to why, I called the electrical inspector who then spoke directly to the owner of JRS II and the simple, cost effective solution was only then completed (the same one carpenter had recommended that I was told was impossible). Additionally was charged, without prior notice, for driving time, lunches, breaks, and overtime. Company has not repaired a small problem (new refrigerator trips brand new outlet they installed--but works in old outlets) for more than two months. They said they would repair *only* when the large bill was completely paid in full. Once that happened, they have still not come to fix the issue. The only thing a loyal customer wants to hear is, "how can I make it right?" No other defense is necessary.

Had various job done by the team. Did always a great job…read more Efficient work. Quick response time to calls. Friendly team.

A few electrical outlets weren't working and I needed an electrician to change a few lights. When…read moreI called in the morning they were able to send someone out that same afternoon. The owner came along too to make sure he could address all my concerns and he only charged me for one service tech. They fixed my problem in less than an hour and also changed up a few switches that weren't working properly. I would highly recommend.

I called for emergency service and received an immediate response. The problem wasn't easy to…read moreidentify and required crawling through the attic, going through my basement and working outside. The work was expertly corrected and the service person was both personable and professional.

I had a very difficult time finding someone in Berkshire County, MA to service our HVAC System. I…read morecouldn't be happier that I found ITS Home Services. Shelby, the office manager, was responsive to my request for service. Connor and D.J. arrived on time. They went over what they were going to do, gave me a cost, and when I approved it, they serviced our mini split system. I was so pleased with their work that I signed up for their service contract. I highly recommend them.