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Burlington, MA

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14 years ago

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Performance Music Center - Wall of electrics

Performance Music Center

3.3(40 reviews)
2.5 mi
•$$

Joe seems to get a lot of flak on this site from people who claim that he isn't nice to people who…read morearen't interested in buying a guitar. I did buy a guitar, so I can't comment from that perspective, but I will say that when I went into the shop to check out a model I was interested in, there were some high school kids playing around on a guitar and they clearly weren't going to buy and Joe let them play. I thought Joe was a nice guy. Straightfoward but helpful. He knows his stuff and clearly loves guitars. Anyway, I bought a guitar at Performance Music Center and my experience was good. I bought a G&L Doheny Tribute model and it is a lovely guitar. The only issue is that the initial one I purchased had a factory problem (one of the potentiometers didn't work correctly, which was probably indicative of a wiring problem). I realized this once I got back home with it and played around with it. Anyway, I took it back to the store and they were VERY apologetic. Joe raised hell with the G&L people and they sent a replacement one. Joe was nice enough to let me hold on to the defective model to play with until the new one arrived, which was a nice gesture and offered a discount on gig-bags as a further apology. Once the replacement guitar came in, it worked great. All in all, I am giving the review 4/5 stars because they really should have caught the mistake when they were setting the guitar up, though I also sympathize because a wiring error is something that you would expect the guitar manufacturer to catch in quality control, especially one like G&L, but still... That being said, if I could do it all over again I would still work with the Performance Music Center and I will be back. In fact I already bought an amp from them. One thing worth mentioning that is pretty cool is that if you buy a guitar from them, they will do free tune-up/setups for the life of the guitar. That's an amazing value. So anyway, I'll be back to them within the year to take advantage of that service. If the setup service proves to be as good as promised then I will upgrade the review to 5 stars. Anyway, overall I would say that it is a store and owner than know their business and are passionate and knowledgeable about their brands. They worked with me to correct any errors along the way and I look forward to continuing with them in the future.

I arrived in town early before school so I had a little extra time to check out local business. I…read moretried a few guitars and a tube amp. A few days later I went back and got kicked out as soon as I walked in the door. I will NEVER go back there. And I have spent an ungodly amount of money on guitars and amps elsewhere.

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Performance Music Center - More electric guitars

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Manchester Music Mill - Ibanez RG4500DX-CFM & SR300E-CFM

Manchester Music Mill

4.1(57 reviews)
35.9 mi
•$$

Amazing. A true musicians resource. Everyone is helpful k owed able and friendly. Any musician at…read moreany level will be pleased with the service and care they will receive here.

I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

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Manchester Music Mill
Manchester Music Mill
Manchester Music Mill

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JD ProduKtions - musicalinstrumentsandteachers - Updated October 2026

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