Joe seems to get a lot of flak on this site from people who claim that he isn't nice to people who…read morearen't interested in buying a guitar. I did buy a guitar, so I can't comment from that perspective, but I will say that when I went into the shop to check out a model I was interested in, there were some high school kids playing around on a guitar and they clearly weren't going to buy and Joe let them play. I thought Joe was a nice guy. Straightfoward but helpful. He knows his stuff and clearly loves guitars. Anyway, I bought a guitar at Performance Music Center and my experience was good. I bought a G&L Doheny Tribute model and it is a lovely guitar. The only issue is that the initial one I purchased had a factory problem (one of the potentiometers didn't work correctly, which was probably indicative of a wiring problem). I realized this once I got back home with it and played around with it. Anyway, I took it back to the store and they were VERY apologetic. Joe raised hell with the G&L people and they sent a replacement one. Joe was nice enough to let me hold on to the defective model to play with until the new one arrived, which was a nice gesture and offered a discount on gig-bags as a further apology. Once the replacement guitar came in, it worked great. All in all, I am giving the review 4/5 stars because they really should have caught the mistake when they were setting the guitar up, though I also sympathize because a wiring error is something that you would expect the guitar manufacturer to catch in quality control, especially one like G&L, but still... That being said, if I could do it all over again I would still work with the Performance Music Center and I will be back. In fact I already bought an amp from them. One thing worth mentioning that is pretty cool is that if you buy a guitar from them, they will do free tune-up/setups for the life of the guitar. That's an amazing value. So anyway, I'll be back to them within the year to take advantage of that service. If the setup service proves to be as good as promised then I will upgrade the review to 5 stars. Anyway, overall I would say that it is a store and owner than know their business and are passionate and knowledgeable about their brands. They worked with me to correct any errors along the way and I look forward to continuing with them in the future.

I arrived in town early before school so I had a little extra time to check out local business. I…read moretried a few guitars and a tube amp. A few days later I went back and got kicked out as soon as I walked in the door. I will NEVER go back there. And I have spent an ungodly amount of money on guitars and amps elsewhere.

Came here to purchase a music stand per recommendation of my family friend. The gentleman who…read moreassisted me was very knowledgeable and gave me real advice without being pushy or trying to upsell me, rather just educate me to help me make the right purchase. I didn't get his name but he was very kind. They also have music lessons here and sell instruments, and everything in between. Right in the heart of downtown Woburn with free, 2 hour street parking.

Great people, always satisfied with service. Great product line, if it's not already in the store,…read morethey can get it for you fast. I highly recommend National Music for all your needs.

The Music Shop is a great neighborhood music store focused on lessons with a retail and repair…read morebusiness on the side. We have taken guitar and piano lessons here for the last two years and could not be happier. The teachers are engaged and interested in teaching kids things that enhance their skills and keep them interested. The range of music you hear them teaching demonstrates their commitment to the student - not their own interests. I wish my parents sent me to this kind of place growing up instead of learning to read music for "Mary Had a Little Lamb". Bad enough for piano, imagine it for a kid that wanted to learn rock guitar. The space was recently spruced up and has a nice vibe. If you are interested in lessons for guitar, bass, uke, drums, piano and a few other instruments this place is definitely worth checking out.

if you are looking for great service, good prices and classic folk instruments, look no further.read more

My guitar duet partner and I purchased 5 acoustics from these guys throughout the 90s. We also both…read moreplayed classical guitar guitars and are serious players. We went in there the last time to check out classical guitar and we're treated so rudely we never went back. I was astonished And I should say every time that I bought a guitar there I felt uncomfortable. but at the time they were really the only game in town for Taylor guitars. I don't know if it's changed, but I heard that the guy that used to work at the front is part of ownership so I'm not sure anything's changed. The individual was not particularly friendly. I felt sorry for him in a way - kind of a dour dude. I hope for new folks going there it has warmed up a bit. i'm a southern boy and not originally from Massachusetts but it get kind of cold up here if you know what I mean.

1. Illegal bait and switch 2. Complete incompetence…read more3. Unhinged rude attitude 1. Illegal bait and switch - I called and asked if I could bring a guitar for assessment. Guy on phone said I could bring in and they'd assess for free. After five minutes of my free assessment, the lady tried to charge me for it. The guy then changed his story and said he actually meant that they would assess it for free only if I dropped it off but not dropped by with it (which doesn't make much sense if you think about it) 2. Complete incompetence - A) I told her that the guitar frets were out of tune. She denied it and said nothing was wrong with the guitar. B) I told her I wanted to action lowered. She said it was impossible to lower it anymore without causing buzzing. C) I told her something was rattling when I played the open G string. She said it could be anything causing it, even a loose truss rod So I took it to Stubblebine lutherie. Without even playing it, he inspected everything about the guitar - he listed exactly what was causing it to be out of tune (mainly the nut grooves), exactly how the action could easily be lowered without causing buzzing (he said the action was actually pretty high), and exactly what was causing the rattling (loose tuner component), and offered to fix everything for 100 dollars 3. Unhinged attitude - She started making fun of me for the questions I was asking. When I handed her the tuner, a rubber piece fell off, and she blamed me for breaking it to her coworker. When I pointed out that some of the frets we're out of tune, she blamed it on how I tuned it. When I clarified that I was told on the phone that the assessment would be free, she started to try to guilt me into paying and trying to get me to tell her how much money I made in my job. When I eventually did offer money because I felt bad, she made fun of me again

During a recent visit to get my daughter's clarinet repaired, I encountered mean spiritedness and…read morehovering, (by two different people but still...)! The middle-aged woman who initially greeted me and looked at my instrument was helpful and kind but not as knowledgeable as the second, older woman who was clearly running the show and ended up helping me. A third and younger woman stood so close to me until she was sure I was acknowledged by the middle-aged woman, if we weren't wearing masks, I'm sure I would've felt her breath on the back of my neck. The initial impression was enough to make me want to leave and not return, but my daughter really needed a clarinet and time was not on my side. So I swallowed hard and tried to make the best of things by staying engaged in conversation with the kinder middle-aged woman.I made it through the ordeal and decided to vocalize my disappointment here because while I don't know the first thing about instruments, I do know good service, and I did not experience that here. So, despite the fact that I ended up getting a loaner from Wood & Strings, as my kid's clarinet was busted, I can't in good conscience recommend this place because the service was subpar. It's unfortunate too, because the shop is so close and my kids are really getting into instruments that I see myself investing lots of money. But the woman was just so snotty and condescending, (of course in a "no disrespect intended" sort of way), if I don't have a better experience upon returning the loaner, they're going to lose a good customer because I won't be going back. Even if the prices are good, it's just not worth the hassle!

We have been so happy with Alpha Omega -- engaging age-specific instruction (6 and 4yo kids on…read morepiano), clear and quick communication,flexibilty (we started lessons in quarantine during covid), high professionalism and desire to serve customer, and overall kindness/caring from all staff we've met. Highly, highly recommend! Joey is fantastic!!

My son loves his guitar and drum lessons with Joey! He's learning so much and having a great time!read more

Rock 101 band got super big, like two of every instrument and super chaotic. We asked if they were…read moregoing to split it in two; first they blew us off and then they were sort of actively rude about our followup. After six weeks or so of our kid complaining that he only actually played for ten minutes per session, we sadly quit; owner Mark Abruzzese then wrote us a nasty email where he managed to insult us and our kid. It all felt really scammy tbh.

My 15 year old daughter had such a great experience at School of Rock (Burlington) summer camp last…read moreJune. She said the teachers are super nice and Mark, the owner who is also a music teacher, is awesome. Now she's in the performance program and is really enjoying that too! My daughter has enjoyed performing her entire life but since Covid it's been a real challenge getting her back into it. I am so grateful that School of Rock has changed that for her! If you are shopping for an innovative, fresh approach to learning music in a musically prolific environment that is "excitable and friendly" (my daughter's sentiments) you've gotta try this school. You will be so glad you did!

So impressed with this music school, course offerings, faculty and facilities. Very excited to…read moresee the completion of the new auditorium!! Students from many surrounding towns really round out the variety of musical opportunities here.

Having just returned from a concert our daughter performed in, I am once again reminded of how…read moregrateful I am for the wonderful musical education she received years ago. Jessica Lizak gave her an amazing foundation in flute and helped instill in her a lasting love and appreciation for music. We will always be grateful for the gift she gave our daughter. I only wish she had a chance to perform in their brand new recital hall - it's a wonderful addition to the school.

I've been taking my two kids ages 10 & 13 to this place off and on for the past 2 years and felt…read morethe need to yelp about it. This place offers guitar, drums, bass, piano & vocals. In addition to private one on one teaching they offer ensemble classes as well. The studio is clean, modern and has a great decor. The whole aura/vibe is laid-back and casual. I really like that Greg the owner stays involved with the teaching and clearly has a passion for what he does. They are very flexible about scheduling and the prices are terrific. I've personally attended other schools and had other teachers, but none delved into theory and the history of whatever music it was you were learning. In addition they offer video recordings of your lesson, meaning you can revisit everything you just learned by popping it into your computer. Greg the owner is an apple lover, but the dvd's work in your pc as well! So if you are looking for lessons I suggest going no place but here.... Keep on rocking! Oh and you're welcome!!!!

My 10-year-old daughter has been taking voice lessons at GS Music Center for approx. 7 months…read more Jeanine the voice teacher has been fantastic!! She is well trained, professional, enthusiastic and great with my daughter. Greg the owner is very personable and accommodating. The studio is clean, organized and in a great location in Medford. I am extremely happy with the GS Music Center and would highly recommend them to anyone who is looking for music lessons for a child or an adult.