I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

My regular mechanic was out of town and needed help Aaron said he could come....he came by 1st time…read moreand needed a special tool (thin walled socket)....came back 2 days later told needed spark plugs which he said he replaced (didn't but was charged for) he did replace coil charged me $400.00 ...said he thought it was drivable but needed another $600.00 for part not including labor ....my regular mechanic came back in town came to look had to redo Aaron's work and had my car running correctly for less than $200.00 in under an hour ..... I was very much taken advantage of while in a desperate situation....not a person of good character

Quick and easy process, I love that he's mobile but his quality of work makes you feel like you…read morewent to an actual garage

Bad diagnosis and over tighten my lugnuts on one wheel , that I had to pay someone to brake bolts…read moreto put new ones . I was told I needed rotors and brakes that wasn't the problem at all . It was a wheel balancing that I took it to tire rack to get fix instead of having fix at this location . They need to hire better mechanic or apprentice.

These guys are great! I ran over a tire on the highway and a piece of my fender liner was bent out,…read moreit was about an inch from my back passenger tire side. I brought the car over to them and they were able to pull it in immediately to take a look at it. Screw some things back in and I was on my way out. They didn't even charge me for it and said it was an easy fix! Quick and fast service.

My nissan maxima stopped working due to the car key and after speaking to them they sent out a tow…read moretruck to get my car. Tow truck was cheap and quick. Best service got my car key reprogrammed and it is fixed and working well and affordable prices!

Honest repair shop. Breaks down labor and parts costs so you understand what you're paying for…read more Doesn't pressure you into unnecessary repairs. Friendly, respectful staff

Russ is a character. Russ is funny. Russ talks a lot. Russ talked me out of $1500 in car repairs…read morethat the dealership said I needed. Russ did the same thing for a friend of mine. Go see Russ. His whole crew is a pleasure to work with, and if there's one thing I've learned in this life, it's that an honest mechanic-- like Russ-- is hard to find.

The owner Russ is a complete tool. I just got off the phone with him to ask about a building that…read morehad his number on it and he talked to me like trash. I was barely able to get half a question out. Smh I wouldn't let him tighten one of my lug nuts if I thought I would wreak and die.

I give Steve Porter and whoever his current employee at the time is top marks. Have been going to…read moreAccurate for a number of years now - always competent work and fair pricing. Most recently, I took my 2020 Chrysler 300S to Steve for sorting out after getting it back from Gastonia CJDR with a number of minor issues that weren't properly corrected as requested, along with being given insufficient commentary/excuses. Steve kept the car for a couple of days, making sure everything was done right. 300S now drives properly, starts, idles and accelerates properly, with better fuel mileage according to the dash instrument MPG display. I corrected the headlamp aiming myself before taking 300 to Steve as I knew this was a subjective matter. I now grin bigger than ever every time I drive 300! Far from the first time I've gone to an independent shop to get a vehicle under warranty corrected by someone competent. This is the first Mopar product I've purchased since 1985 for that reason. The last GM product was purchased in 1981 for the very same reasons. Wishing Steve continued success and look forward to doing business with him for years to come.

They repaired the power steering in my 1991 Jeep Grand Wagoneer and were so easy to work with. I…read morewould highly recommend!

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

Came in with a flat tire and they couldn't help me. I don't understand how and why they can't…read moreprioritize work orders. A flat tire takes what 15-20 minutes? Removing a transmission or engine works is lengthier. Fix the tire and then go back to the more complicated job. It's not difficult. One of the mechanics was unprofessional and refused to answer the front desk guy as to how long it might take for him to complete the current job. I wouldn't recommend this place at all.

This is crazy....but this is a review for not getting any service done…read more My Camry is getting up in age and the instant oil place recommended a transmission fluid change. After calling and speaking with Joe, he spent over 5 mins with me on the phone explaining the pro's and con's and recommended I not come in for a trans service. His expertise and willingness to spend time on the phone with me just reaffirmed the 5 star rating on Yelp and future service on our cars to be performed at H&H!

Good, honest mechanics who know what they're doing! No BS about like you need "blinker fluid,…read morema'am." They'll properly diagnose the issue and give an honest estimate and explanation of the repair at a fair price.

Gotta be honest, I've been going here for close to 9 years and have seen a difference in service,…read morepricing and transparency of information the last 3 to 4 services I've had. I have not seen Mike in years and not sure if he is still active in the business. This last service might be my last. Went in for a general tune-up and left $1400 in the hole with another $1000 quoted to fix an oil leak (90% labor) which I chose not to do. Part of the $1400 included new breaks and 2 new tires. The breaks have been squeeking ever since and I have avoided bringing it back. The $1000 oil leak has not shown itself. Before this experience, the last few were noticeably different in how I was spoken to and treated, but I thought they always did great work at a good price. Now, I am not so sure it hasn't become just like any other "buyer beware" service garage.