One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.

Very impressed. Tony and his father stopped by today to install a 220v 20amp breaker and receptacle…read morefor a home sauna. They snaked the line up into the wall instead of cutting any large holes or piping the wiring externally. Afterwards, Tony patched up the small holes in the wall so I didn't have to call another contractor. Overall, Tony was extremely professional, knowledgeable, and cleaned up after himself. Will definitely be calling this company again.

I was out of town for a few days and recognized when I got home that some of my lights and outlets…read morewere not working not knowing that a cable company had been digging for new lines in the neighbor hood and had cut the line. Of course I didn't realize at the time but I did mention this to Tony and he suggested I call Duke power and report it which is what I did. Duke said the cable company had in fact cut the line. Tony is very knowledgeable, professional and honest.

I was very happy with the work that was done, and with how briefly our power was off (only 4…read morehours). The crew on our job was outstanding. They arrived on time and went straight to work. They were professional, courteous, and efficient. They installed a new 200A service, replaced a couple of bath fans, installed a new light fixture over the sink, and diagnosed and fixed a couple of lighting problems we've had for over 20 years. I would highly recommend ALB Electric to my friends or anyone who needs quality electrical work done on their home. I also want to mention the price. Their proposal was line-item, and the price was excellent. We had two other good electrical contractors quote the job, and ALB came out on top. We couldn't have had a better experience getting this job done.

Needed a hot tub disconnect moved. What I got was a fast response, same day, within a couple hours,…read moreand an amazing job. I highly recommend ALB Electric.

I hired this company based in 5 star reviews on Angi's. I needed a new outlet so I could relocate…read moremy dryer. First of all, I asked twice if a permit was needed for the job, and the company denied that a permit was needed. When the mechanical inspector came to inspect another portion of the job, he noticed that no permit for electrical work had been pulled and--SURPRISE--the electrical inspector showed up and failed the job. Then the electrician came to install the job to code--but the work failed again. Then a supervisor came to do the work properly. The "safety inspection " done as part of the job was a joke--did not notice that the job needed a second dedicated outlet. The cost for 2 outlets: $3300. Poor value for the service. Will not hire again.

Wonderful service, one call and they are trying to find a technician to get to you. I had some…read moreproblem with my installed wall charger, the technician was there right away to figure out the problem. Truly wonderful people

I have had both commercial and residential systems installed and serviced by the Ross & Witmer…read moreteam. I am very pleased with their promptness, knowledge of their technicians, communication and follow up noting they are a third generation family owned Charlotte company. They care about their community and I would not consider using any other HVAC company for all our needs.

Michael showed up on time today and did a great job. He communicated with me every step of the way…read more Michael examined my three systems and repaired a defective part. I am pleased with his work.

A long review but I think it's worth the read…read more Shockingly unprofessional. We initially had a great experience with Luis when he came to our building to do a walkthrough and give us a quote. He was kind and took time to answer all of the questions we had and we just got an overall good feeling about him. The quote we got was great and we were moving on with the process of signing a contract with him. We're a nonprofit so big decisions like this require a couple of approvals before putting down thousands of dollars. The issue began when we started working with his wife who is the manager of the business. We are being advised by our general contractor since we don't know much about about the construction process. We were told to ask for verification of insurance and license info to make sure things were good and valid before signing a contract. Which we did ask of ALL of the companies that were giving us their proposals. For reasons we understand, his wife was hesitant to provide the insurance info. I gave her the option to contact our GC directly and if they still weren't comfortable with that we could just thank them for their time and part ways. She agreed and sent me the information that I then forwarded to our contractor. That Saturday we met with the contractor to look over a couple different proposals we got that week. He suggested we reduce the amount we paid as the deposit because he thought it was high and we would risk companies taking off with the deposit. Being a non profit, we can't take those kinds of risks. We sent out emails to the companies we were working with and a couple days later we began receiving the updated proposal and contracts. Then I received an email from Luis' wife. She gave an explanation as to why they were unable to adjust the payments and said it would have to be done on their terms. I understood and respected that decision completely. I thanked them for their time and told them that we would be unable to move forward with them. This is where she showed her true colors and sent me the most unprofessional email messages I've ever gotten in the 5 years we've been working on this project. She began accusing us of discrimination for not signing the contract with them, wasting their time, she accused us of trying to illegally use their license information and insurance. Then proceeded to threaten us with legal action if she were to find out that we were illegally using their company information. We're all sitting at the office reading this with our jaws on the floor. I have email proof of our conversations with her, Honesty Electric. I also have proof of conversations we had with all the other companies we've worked with or companies that have given us proposals. It's a very bold move to accuse people of discrimination when you have zero proof of that being the case. I wish I could attach our email conversation because it's truly shocking, offensive and extremely unprofessionally. I tried my best to explain our decision process to her but nothing could get it out of her head that we didn't want to work with them because they are black. What does the color of their skin have to do with the business we're trying to do here? She completely twisted the things our guys were asking and made it seem like we had nefarious intentions. I just contacted our GC and explained what happened and forwarded our conversations with her and Honesty Electric. He was initially pretty happy with the quote they gave us and asked our opinion of Luis. He was considering working with Luis with some other large projects he had planned for this year. Well needless to say, that will NOT be happening and we're glad we were able to see who they truly were before signing with them. I'm not even sure is Luis even knows about our conversations with his wife. Either way it's unfortunate that they are willing to loose thousands of dollars in business and potential business with our GC over unsubstantiated emotions and assumptions.

Absolutely fantastic. Very polite and kind. Technician was able to troubleshoot the issue over the…read morephone and provided the solution so nobody had to come out and the entire cost was $0. I've had them service my electrical system before and I will always trust my family's safety to them. They are the best.

THANK you to Advanced Air for helping me this winter in Mooresville! My furnace went out during…read morethe snow storm last month! They came out quickly and the customer service was excellent! They were professional, helpful and got me all warm and cozy for a competitive and fair rate! Will DEF call on them for future needs in Mooresville! Good to have guys like this to count on! Thanks!

Our gas furnace at our house in NC stopped working on one of the coldest days. After reaching out…read moreto advanced air, they came out very quickly. Diagnosed our problem, gave us a price to repair that was very reasonable. I am very happy to have found this company! I will be using them exclusively for all of my heating and cooling needs.

QC Mechanical is the best HVAC company we've ever used. Austin came out last to do our yearly…read moreservice. He was on time, polite, and knowledgeable. Very nice young man!

QC Mechanical was the best experience I've ever had with an HVAC company. I called with an…read moreemergency and they showed immediately. Jerry solved the problem and was fantastic to deal with. Awesome!Awesome!Awesome!