When a spring broke on our garage door, I called the name on the sticker of the door, since they were the ones who installed it years ago (prior to us as owners). Someone answered right away and was able to diagnose the problem over the phone, took my information, gave a rough estimate of cost, and set up my appointment for the next morning. Kevin arrived within the window I was given (8am-12pm), calling ahead as promised. He set to work right away, fixed the spring, lubricated everything up, and even put the light cover back on that we hadn't gotten around to after swapping the lightbulb. He was done in no more than 30-45 minutes. He had a card reader so paying the bill was easy (and was exactly what was quoted over the phone) and our garage door is working even better than before. My experience was great and I know who to call next time (hopefully not too soon!). read more

If you enjoy mansplaining, gaslighting and overpriced, shoddy workmanship, then you've come to the right place! JD Griffiths is basically the garage construction equivalent of a used car dealer. We were incredibly disappointed with our entire experience. Also, watch your invoices closely: they attempted to charge us twice for electrical installation. read more

JD Griffiths built our garage about 10 years ago and I am still bitter. Scheduling was a nightmare. Our village was replacing our street at the same time. The sales guy from JD Griffiths promised our old garage would be torn out along with the driveway and the new garage and driveway would be in place well before the street work began. Well, that didn't happen. Instead, the old garage was torn down and the new garage wasn't built when it was scheduled. We ended up with nothing until after the street was replaced as weIl; because, no one could drive down our street and they couldn't get the equipment and materials to our house to build the new garage. There was no communication from them. We ended up with a mess and were without a place to store anything outside for a couple months. When the garage was finally built, it seemed very nice. It was exactly what we were expecting. The driveway on the other hand is a disaster. Within just two weeks of the concrete being poured, a huge crack appeared. After the first winter, there was terrible putting and scaling happening all over the place. I complained to JD Griffiths. Bob Griffiths came to my house and inspected it himself. Of course he said it was our fault. He accused me of using salt on the driveway, which we absolutely did not. I used to work in concrete myself and know better. I actually considered suing them. But, when I found out how much coring and testing of concrete cost, I decided not to. I could pay about the same price to have their crappy work replaced or resurfaced. Every year, I lose more and more of my driveway to the scaling and pitting. It just keeps getting worse and worse. And every year, I think about how JD Griffiths did not stand behind their work. The year they did our driveway was the same year lots of concrete companies were putting too much ash in their mix. JD Griffiths new that and should have fixed the poor craftsmanship... I would never recommend them to anyone. In fact, I have warned several people against them and will continue to do so. read more

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Thank you Kevin! This is a very ethical and established garage door company in Milwaukee. I had set an appointment to have my garage door opener replaced because of some issues with the light bulb socket connection and the keypad. Kevin came out and looked the opener over and informed me that the opener still had a lot of life left because it was not that old. He inspected the bulb socket and found corrosion that was causing a problem and repaired it along with a few other tweaks. He made an honest recommendation and repair and certainly gained my trust for any future repairs or replacements. He was very nice and knowledgeable and represented the company very well. There is a reason that they have been in business for so long. I highly recommend them. read more

Our experience with this company started out pretty OK. I called and I set up an estimate with Jerry. Jerry called three days before the appointment and ask if we could reschedule to the following week because of some things happening. I agreed. And the following week comes and it's half an hour after the appointment time and no one is here. I call Jerry and he apologized said he had written the appointment in the wrong spot. We rescheduled and he came out later that day. He seemed really nice. He listened to what we wanted and made suggestions. He got us our estimate within a reasonable timeframe. He told us that if we liked the contract and signed it within a certain timeframe, he could have the garage completed by November 2018. Well, after we got the estimate and said we were interested in working with him, he then started to backpedal. Suddenly there were issues on his side and he needed to talk to the city inspector. He gave us the whole story - if our garage would require frost footings their company does not do frost footings. Well that's a complete load of BS. JD Griffith builds attached garages which require frost footings. So, they do frost footings, but they do not want to do our job. Also, he did not offer us any other options for building our garage like other contractors have done. Jerry talked to the city inspector and sent me an email stating JD Griffith does not do frost footings, if we could get someone to do the concrete then he would gladly build our garage for us if we wanted. Yeah, I don't think so. If I can't trust a contractor to be truthful with me, then I am not picking that contractor to work for me. Lots of overpromising and under delivering. Just be honest. If the job is too complicated for you or if you do not have enough time to complete it, let the homeowner know. read more

JD Griffiths is a Top Notch Company. I have had the pleasure of doing business with JD Griffiths on many occasions. over many years. You will not find a better family owned business. You do not build a stellar reputation spanning 50 years unless you are experts at what you do. This is whats wrong with review sites. allowing 10 yr old complaints. Ridiculous, While other garage builders garages are falling down, leaking or rotting after 10 years a person is bitter about flaking driveway. Also complaint about scheduling? Seriously? your Dr. keeps you waiting hours, your city overcharges for taxes and your complaint in life was scheduling confusion? Building quality structures is a huge undertaking. Without a doubt we all made the best decision when we elected to do business with JD Griffiths. There are hundreds of sloppy, fly by night garage builders. They will slap up a garage in a few days and disappear or out of business in two years.. Would this have made Karina or Diana happy? You need to keep a perspective and know when you cross the line on being fair or unfair with your experiences. JD Griffiths has been around Milwaukee for something like 50years " that's heck of a long time in any industry" I normally do not write reviews but I stumbled across Karina's review and as someone who has had many interaction with JD Griffiths Company I felt compelled to set the record straight. Shame on those who complain 10 years after the fact or those who feel entitled to have no confusion in scheduling or unexpected events take place in life. EVER HAVE A NEW HOUSE BUILT. Having JD Griffiths on the job was a wise decision. know where they are located? same address for the last 50 YEARS. I am just a regular guy who appreciates quality in a world where its so rare. read more

Excellent repair and service. Guy came right on time & replaced our garage door spring, straightened out the track & had everything running smoothly in about a half hour. Charged exactly what they estimated, which was pretty reasonable. Would highly recommend this professional company! read more

I had them tear down an old 2-1/2 car garage and put up a new 2 1/2 car garage. They did an awesome job from tearing it down to laying the concrete to building the garage awesome job. Would definitely recommend them to anybody. read more

Had two new wood grain garage doors installed on my home in New Berlin in December. Prompt service, fair pricing, professional installation, and they look fabulous! I would highly recommend them. read more

THE WORSE CUSTOMER SERVICE! The first day on the job, they tore out our buried internet and phone lines- even though they were flagged and we personally showed them where they were. Then they drove their truck into our brand new gate. We were without internet for two days and phone for over 3 days- both of which we need for our jobs. We had to make all of the phone calls for the repairs, and were told by Brad, the foreman, that we couldn't get financial compensation unless we spoke to Bob, the boss. Fast forward 7 weeks- we have paid over $20k, we have only a concrete slab to show for it, no one has shown up for over a month, and Bob hasn't returned a single one of our phone calls (there have been many). Finally, today, Brad very rudely and very reluctantly agreed to take $150 off of our $28,363 bill. Lots of excuses about how they took on too much work this summer, employees quit, lumber is delayed, etc. I'm not buying it. It sounds like this used to be a reliable company, but something has seriously deteriorated. Do yourself a favor and hire anyone else to build your garage, I sure wish we had. read more

Fixed My Garage Door, Broke my opener then left with out telling me!

These people do not care. I contracted them to remove and replace my garage and driveway. They took twice as long as I was told. They damaged my property. They wasted my time. They did things a cheaply as possible with little regard for the end product. They left me with a whole lot more work to do then was discussed. They argued and denied mishaps. The owner seems reasonable, but I think they should have job foreman to ensure costumers are getting what they contract for. I am glad this process is coming to a close, but I hate my new JDGriffiths garage! read more

We built a brand new garage this past summer and the JD Griffiths exeperience was very positive. Everyone we dealt with at the company throughout the entire process was professional and very courteous. They worked with us on price to stay within our budget and I will highly recommend them in the future. read more