I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

I requested emergency repair work here on YELP, and three places IMMEDIATELY responded. I posted…read morelate in the evening during a storm (the reason my garage door wasn't aligned) and I only went with another repair service because my Chief of Staff had already set up the appointment. I'm giving this place a good rating because 1) they responded so quickly, and 2) they were willing to come to my Mexican neighborhood (lots of repair services will not).

great work speedy good quality reasonable prices. polite employees excellent employees in the field…read moreand on the phone.

Timely arrival. Completed replacement parts and service requested. Felt the value of $600 was good…read more Still working unlike prior experiences with other company.

Quick and responsive service. Got some good immediate feedback related to my Yelp post. The next…read morething I know they're giving my husband a call and getting things scheduled right away to come out to survey what was happening with our garage. They explained the needed part replacement and setup the day for the work to be done. They showed up a tiny bit early, but we loved that and a crazy rain storm was just about to hit and I would not want to be working on a garage during that, either!!!! Again - fast, reliable and got the work all done and were out of there before the weather got too crazy! Would recommend!

Great service. Quick service response. Very knowledgeable very happy with the service that was…read moreprovided. Great price.

We've been Joe Wilde customers as long as I can remember, so at least 35 years. They have always…read morebeen extremely reliable and reasonably priced. Customer service is top notch. I highly, highly recommend them. We won't go anywhere else for garage service.

Garage door malfunctioned during a storm, had to close it manually and thus couldn't get back in…read more Telephone call after hours was returned the very next morning, repair person was prompt during promised three hour window, they have a $150 minimum response charge which was well worth it. He figured out the problem in moments (a connection had been severed by the high winds and hail) and did a little maintenance since he was being paid for an hour anyway. The woman who returned the call was excellent. The name is pronounced, :Wild-ee, but I prefer to call them, wild. I like to picture wild undomesticated repairmen just barely tamed enough to respond to emergency repair calls, then returning to their natural habitats.

Called this morning and Mike was able to come over in a couple hours to look at the issue we were…read morehaving. Quickly diagnosed the problem, fixed everything, didn't try to sell us something we didn't need. Very personable and professional. Highly recommend!!

I had a more difficult than usual garage door need! I wanted a screen overhead door installed. It…read morewas difficult to find anyone who would take this on and it was far too complex for a handyman or homeowner. Mike installed it perfectly and even fixed a few things on my aging garage doors. Great service. Fair price. Highly recommended.

100% would recommend! They assisted my mom with her broken garage door last year and she raved…read moreabout the fast service and kindness of the repair person. I can now confirm that her experience wasn't a one-off. Shout out to Jim for being awesome! I called Monday morning to request an appointment and they were able to schedule for the next day. I was called Tuesday morning to confirm, and given a rough ETA and the name of the person who would be coming out for the repair. And then a final call from Jim when he was on the way. So, A+ for scheduling and A+ for communication. When Jim arrived, I explained what was happening (of course the door opener was working fine when he came) and my husband explained further what he had been doing to try assessing the issue. After taking our information into account, he set to work making necessary adjustments to fix the issue and then giving everything a good once-over just to be thorough. Jim explained everything that he saw, what adjustments were made, and showed me how to realign the sensors if needed. A+ for friendly service. I've never needed a garage door repair so have no frame of reference for cost, but I'm not unhappy at all with the price I paid for next day service. I do believe it was fair. I'm confident that everything will stay in good working order with proper maintenance on my part. If I should need anything further, I know who I'm reaching out to for help!

Replaced a broken spring & did other inspection & lube. Same day & great price. Thank you!read more

Michael was responsive and had the equipment in his vehicle needed to replace my antiquated garage…read moredoor opener. Price with labor was $375.00 which I felt was a great value. I'm considering ordering new doors for both garages also along with another opener for second garage door. Michael's wife came along to assist which I thought was pretty awesome. Original garage doors were put in by a retired fella named Paul who trained Michael many years earlier. Old school, fair, honest and responsive is how I'd describe Michael. Was a great experience overall. I went with model I felt comfortable with although Michael had another alternative that was about $100.00 more that was a bit quieter with a belt he said. Personally, the one I have now I do not consider to be loud at all and am pleased with the new opener. Michael helped me re-program outside pad to get into garage which I thought was great. I will use again. Prices on openers are going up so I'd move fast if you need one now because he has a few left in inventory he said.

Did a great job! Easy to work with. Garage looks fantastic and I highly recommend this family…read morebusiness.

Great service! Quick response. Fairly priced and my garage door is working like it's new. Scott was…read morevery professional and helpful. Great Job! Thank you so much!

This company is my hero. I hit my garage door with my car and it didn't work at all and I thought I…read morewas going to have to spend $1000 plus to get a new door. Robert came over and for $79, he adjusted my opener and lubed the moving parts and my door was working fine. Another firm had been to my house the day before and said that I needed a whole new door. The moral: always get a second opinion and make sure it comes from Eckhert door.

Bob is the best! I backed into garage door and split the…read morelower panels. Came on a Saturday with short notice and no extra charges. Fixed the door perfectly, cannot tell that it happened. Honest and reasonable!

We hired Graf's Garage Door Company and we cannot recommend them enough! They were very easy to…read morecommunicate with, on time, and got the job done quickly and efficiently. The cost was below what we expected and our garage is working great!! If we ever need garage help in the future, we will 100% be calling Graf's again!

I called Rick at 10:00 am today, he was here by 11:00 am, and completed our repairs a little after…read more12:00 noon. We are first-time customers, but we will certainly call him in the future. Rick is Professional, knowledgeable, and personable, and his charges were more than reasonable. Dave and Oksana Carlson Vernon ​

Rick was prompt, knowledgeable, and professional. He resolved our problem in an hour and got us up…read moreand running on a Saturday afternoon for a price that I thought was more than fair.