This salon was by far the worst visit I have every experienced from start to finish. I booked an appointment to have a root touch up done with Bleach. I was scheduled with Angie. I am incredibly unhappy with the results. It's not fully processed at the bottom of my nape area and I've been finding breakage all throughout my hair.
Angie treated me terribly, as if she didn't even want to do my hair and made me feel awful for having such long hair. She kept making comments about how my hair will take forever and how she doesn't know if she'll have enough time to do it because she wanted to leave before 6:00pm. (Which let me remind you my appointment was set for 2:45pm, didn't get me in her chair until 3:30pm and she didn't get started until 3:50pm. She was very careless and rushed through my hair. As a stylist myself, I WOULD NEVER let my clients feel the way she made me feel. I contacted the salon manager and wanted a refund for the mistakes she's made and being mistreated, her response was that she couldn't give me a refund because of the time Angie put in and for the products that were used. She offered to have Angie fix her mistakes but I would never allow her to touch my hair again. This is such a contradiction because she's willing to fix it using more product and time which would be the same as giving me my money back. I called corporate and an now just waiting for them to call me back. I'm HIGHLY unsatisfied. I work hair shows, model, and do mermaid jobs. My hair is something that MUST be perfect. I will never give this place a good review and nor will I ever go back. Anyone and everyone I come across will be informed of my horrible experience. read more