my grandson needed a haircut long overdue.. very friendly check in, didn't wait about minutes 2-3…read more. listened to style he wanted which important to him at age 13.. looks great & stylist added hair products . haircut lasted 4 weeks will repeat as customer

I took my grandson in and they treated him really well, and did a very nice job with his haircut!read more

I've been a client for over 10 years. Cut and styled by the same person. Always the same aside from…read morecolor here and there. It's pricey, but you get what you pay for! Since my most recent cut, I've had people gasp (not the good kind) when I take my hair down. I've been hiding it by wearing it up. My hair is an embarrassment. The layers are not layers, it is a blunt shelf dividing my hair.

DO NOT RELY ON THEM You get what they give you and if you…read moredon't love it, they will stop servicing you altogether. I've been getting my lashes permed and extensions from Anna Marie for months now and EVERY time I get a lift, they end up totally kinked and she only found out this last time that she had been putting the perming solution on for 13 minutes LONGER than she should have for sparse lashes. Is she even licensed? She was googling how long to use the solution. I blame her for my loss of lashes which is funny because she blamed me. As for the extensions, she gives me something TOTALLY different every time I go. I always ask for and want the same thing and the first time I saw her I received it but then the next time she gave me the opposite of what I wanted and then the time after that she gave me 10 pound lashes because she just keeps overcorrecting the mistakes she made last time. Totally inconsistent. This last time I went, I finally voiced my concern because I could barely see through the mountain of lashes she gave me but she said I will get used to them. I went downstairs to pay, DID NOT say anything bad about her. I said that she did a good job and the lashes are done well but there's so many and theyre so long and I asked the other girls if I looked crazy or if it was okay. Then I try to rebook to give her another chance and for one theyre out of the perming solution for a month now and two she wouldn't take me again. They are all upstairs talking crap about other clients as well. Either that or the 19 year olds that do hair are all talking about getting trashed and getting $20 lip injections over the weekend. Also had a young girl that looked high in a hoodie do my nails and only booked 45 minutes for tips and dip so she ran out of time and told me to finish them somewhere else. My sister also got horribly ugly "French tip" from them that was sloppy and a gross shade of pink for some reason. Bottom line is this place is totally unprofessional and does not care about their clients at all. You're on their time and if you don't like what they give you, you're gone. Never ever would I recommend this place for anything.

Went in for a simple wash. I left and my head still felt dirty. They did not even scrub my scalp…read more I had residue I my hair... I had hurt my back and just needed a wash but really probably could have done better on my own. Kinda bummed.

Cause Alison rocks!! She's a really great stylist and always makes me look gorgeous.read more

I had an appointment for a shampoo/blow dry/cut yesterday with Emily and I will definitely be…read morereturning for my next cut. Emily took extra time to show me how the layers would work and make sure that's what I wanted. I'm not picky at all when it comes to haircuts but it really was assuring that she took that extra step. I would recommend this salon and Emily specifically since my experience was so good with her.

My boyfriend surprised me with a makeover day. He brought me here for a new hair session first. Mae…read morewas my stylist. The atmosphere is very appealing and all of the employees that I made contact with were all extremely friendly. Mae did a fantastic job on my hair and we made plans for my next visit. I would be happy with any of the stylists there but Mae was amazing. I love my hair and will definitely be going back.

This place is terrible. My 7yr old son has the worst haircut I've ever seen. Rhonda who works…read morethere/did his haircut doesn't know how to fade hair. my poor son looks like a Dalmatian! I called and asked for a manager (was told there wasn't one) and also sent emails directly to the company with zero response

choose somewhere else! not only was i jerked around n then forcefully pushed away having my nails…read moredone, they charged me more than they told me on the phone. do not use a debit/cc, they charged u alot! they also assume how u wanf your nails and disnt offer any extras to me, but did to the person i was with. they were hurrying both nails n toes. will not go back!

Service was good. Stylist was nice , cut styled to my preference. Will be back in 6mo.read more

I made an appointment at Diva's Hair for my 92 year old Grandmother after seeing many positive…read morereviews. My Grandmother is currently living at Masternick Memorial Nursing Home down the street from the salon. She really wanted to get a perm so I called to make an appointment with the owner of the salon, Lisa. I drive from Pittsburgh, so Lisa was extremely accomadating in fitting my Grandma into her schedule within the next few days. The inside of the salon is warm and inviting and I love the bathroom and salon area are both wheelchair accessible. Lisa was so lovely and kind while my Grandma was getting her hair done as she assisted with getting her in and out of her wheelchair. Both my Grandma and I were very pleased with the perm and cut. Lisa even showed my Grandma some tips on how she could do her hair after it is washed. My Grandma left feeling like a million bucks. We could not have been happier. I definitely recommend this salon and Lisa!

Using organic products, continuously educated in modern cuts, color and style...amazing, friendly…read moreand professional stylists.

Friendly staff, but not thrilled with the haircut I received. For some reason, stylists have a…read moretendency to always do the same thing to my hair despite the pictures I show them and I really don't end up liking it. This stylist did that, so will continue my search for a great stylist elsewhere (I had one, but recently moved out of state). Also took my daughter for her first haircut and I didn't feel like it was a great experience for her, though her hair looked cute afterwards. The stylist ended up talking to me more than her and I think she was really bored. Not the best!

Angela is fantastic! She always does a perfect job and I love that I can see her on a Sunday…read moremorning, one of my very few available times! She is top-notch!

UNBELIEVABLE!!!!!!!!! COST CUTTERS SUCKS BIG TIME!!!!!!!!!…read more I had a 1:00 appointment to get my hair colored and trimmed today!!!! I walk in and my beautician has someone in her chair getting her hair colored!!!!! I waited and waited and waited and waited and waited!!!!! Come to find out the person had been in that chair since 9:30 A.M.!!!!!!!! Still not done!!!!! I went out to my car to leave and then thought - no - stand on Principle!!!!!! I went back in and complained about it and it ended up that the Fat UGLY person behind the front desk called the cops on me!!!!!! They did NOT take this issue seriously!!!!! The beautician was leaving at 4 and would NOT have had time to do my hair!!!! That lady was smart mouth to me too along with the client in the chair plus a guy!!!!! SOOOOOOOOOOOOOOOO tell me I was in the wrong HOW?????????????????????????????? I have NEVER been so rudely treated in my entire life!!!!!!!!!!!!!!!!!! This is only going to get worse folks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Customer Service doesn't matter anymore!!!!!!!!!!!!! If they can talk to a repeat customer like that and get away with it I feel sorry for this world!!!!!!! I will NEVER EVER EVER go to a COST CUTTERS again in my entire life!!!!!!!!!!!!!!!!!!!!!! What a frigging joke!!!! I am ashamed of them!!!!!!!!!!!!!!!!!!!!!! I ended up being the better person and called the cops myself and told them I was leaving!!!!!! My friend took me out for coffee and settled me down!!!! Pat