Dr pham and Dr De Barros were very kind to me. I went into this expecting a sty to be removed and…read moreregain my vision but instead was told I needed Bifocals and had a stigmatism! The office manager, Ms Wendy was so kind not only to address me by my name but also explained what a stigmatism was and made it possible to get everything taken care of in one visit. Ms Jackie, was awsome herself! We even share the same birthdate. "You go Virgo". Great meeting everyone allthough i am not So comfortable about getting glassess!!! (T)

Didn't feel comfortable today…read more The wait time was quick. I arrived early and was called back in about five minutes! Five stars In the exam room a young lady said she was going to take off my post surgery bandage, give me drops into my eye and test for pressure. I said no. You don't even have gloves on. So she left the room. Returned with gloves on. Touched the door. Touched the chair. Touched the table. Touched the computer. I said no. Your gloves are not sterile. I don't want infection. I'd rather be examined by the dr. She said let me go ask Next another young lady came in carrying a box of gloves. lol. Sorry but I did not feel comfortable. I did not let her help me neither. I demanded to have the Dr assist me So she then led me to another room where I waited for the Dr to assist me. I felt a lot more comfortable with him. Having gone through my second vtrectomy I was not going to risk infection. The thing is the first young lady didn't seem to think anything wrong with her touching things. She said her gloves were clean. I told her everything she touched wasn't. I'm not upset with the person. I'm upset with the protocol.

I do not recommend this business at all! If I could rate this place a negative number I would. To…read morestart, with the front desk staff, they are like robots, show no emotion. Lack of empathy. Smiles are free, if they are not happy where they work then please work elsewhere out of the service industry. The check in kiosks. Most of patients are elderly do think they can see well to have to use those. The staff does not offer assistance to help them either. Next when they call your name out they walk you, through the hall where the staff is standing around on both side against wall. Just chit chatting gossiping I imagine about the patients that are walking by who knows. Then they take you in the office where most of the time the person is very unfriendly off standing. The doctors see you quickly give you the feeling of ok move a long, next. Not professional on either parts. The front office personnel should be trained or retrained or fired if they do not improve. This company is strictly about the money. They charge us upfront for everything and do not bill the insurance correctly, so the only person affected is the patient, not the insurance company or Vantage eye. When you ask questions they look at you like why are you asking questions. Well I did pay for a service they should answer my questions. Unfortunately here you pay to receive the most horrible treatment and service.

I went in to get eye glasses from their eye center. I was quoted a price and paid half in advance…read more When I received an invoice I went to print it for my records and found they had increased my bill by $200. I have never been quoted a price and then have it increased with no explanation. Needless to say, I will never go back to get glasses from them again.

Absolutely horrible experience with these guys! Five phone calls and five weeks later and still no…read moreglasses and no help. Office staff is pathetic and completely untrained in customer service. They perceive mistakes they make with customers as adversarial. They are argumentative and unhelpful. Very frustrating. I left several messages with the optometrist and they never called me back to let me know of any problems. Zero follow up including the office manager who said this should not have happened and would call me back that day. Never did. I am kicking myself for using these people. What a frustrating experience! Never again!

Dr. Rosenblum is a 5 star ophthalmologist BUT his staff is very incompetent…read more It is impossible to get an emergency appointment even though you are a long standing patient. I had to schedule an emergency appointment with Vantage Eye Care and was seen the same day. Needless to say, I will no longer be a patient of Dr. Rosenblum.

I was told by another optometrist this business is closed, and the doctor is no longer seeing…read morepatients.

Three years ago my husband lost all vision in his left eye and suddenly out of no where he lost 80%…read moreof his vision in his right eye. We made an appointment with his optometrist in San Jose who said everything was fine and you have nothing to worry about, it's just an episode. Not feeling good when we got home my husband decided to get another opinion. He went online and found a local optometrist who was Dr. Robert Wolff, MD, he contacted him and explained his vision loss and Dr. Wolff scheduled him an appointment two days later. Dr. Wolff was very pleasant and professional. I couldn't believe how thorough Dr. Wolff's exam was. He performed test after test after test and when we walked out of his office we felt confident his diagnosis was on point. He insisted we go right over to the hospital emergency with good reason. The emergency room doctor spoke to Dr. Wolff and they was in agreement as to what needed to be done. Blood work as well as a CT Scan confirmed Dr. Wolff's diagnosis. Thanks to you my husband won't lose the sight in his only good eye. I cannot tell you how much we appreciate your making yourself available to see my husband when you did. Given the appointment time you scheduled, 5:00pm I am certain you deliberately stayed late so you could examine my husband knowing the seriousness he was facing especially on a Saturday. We thank you for all your help including following up on Sunday as well. Doctors like you are very rare and we appreciate everything you have done for my husband. Thank you ....

Doctor took time to understand what I was going through. Asked specific questions and made sure I…read morefelt comfortable answering. Checked over a few things before offering advice and treatment. Wasn't pushy and seemed to know what they were doing. Felt well taken care of during the visit.

I'm REALLY late to the party here, but this is my story…read more Back in late July, 1991, I was at the beach in Santa Cruz where I lived at the time, playing fetch with a stick, with my dog (Queensland Heeler). She was all amped up, like she always was quite frankly, and wouldn't let go of the stick. Like a dummy, I pulled on the stick while telling her to "give", and suddenly the stick broke, while I was pulling on it and she was hanging on. Before I knew what happened, I managed to shove that stick right through my RayBans into my right eye. Those ultimately sunglasses saved my eyeball, but did almost rip my eyelid off, and mangled my cornea as well. My friend immediately drove me to Dominican Hospital. The ER took a quick look and told me to get to Watsonville Hospital asap, where Dr. Hamako was "on call" for eye emergencies.........just that ONE day per week! Talk about God giving me some luck. Some 4 hours of surgery (cosmetic on my eyelid, and 22 stitches in my cornea) and my eyeball was saved by Dr. Hamako. Another 1/16 of an inch of penetration, and I most likely would have lost the eye......those RayBans slowed the stick down just enough. I can't read very well with the eye, but I can see good enough with it, and oddly, in dark situations, nowadays I can see better with it than my good eye...LOL......(it is because the corneal scarring bounces light around inside the eye in daylight or well lit rooms, making everything blurry, etc.) He advised me against corneal transplantation, basically saying the risk wasn't worth the reward, and I am 100% confident in that recommendation. Thanks again Conrad, and I hope you and yours are doing well!

Wonderful, caring doctor. I have been his patient for more than 30 years. Office staff also great!read more

Dr. Samuel Masters is utterly professional, old school thorough and takes all the time you need to…read morebe perfectly served with his expertise.

He can be a bit brusque but he is a good ophthalmologist and very thorough and I do believe he…read morecares about his patients. I don't see him for his sunny disposition, I see him because he is a very good retinal specialist.

I've visited both office locations for dry eye treatment and annual eye checkups…read more Writing because on multiple visits, I've overheard comments during conversations between the front desk ladies that were unprofessional in a healthcare setting. I cannot speak on whether these comments reflect any management awareness, but as a patient, it made the environment extremely uncomfortable to hear what I understood and perceived as carelessly ignorant. Living in California for a long time, these were not words I expected to hear and very inappropriate for the workplace let alone a "professional" clinic. The rest of my experience here has been great; amazing doctors and aides who have persistently helped me through my slough of issues, which makes this all the more unfortunate. I will not be returning and would strongly encourage a refresher of basic empathy, inclusiveness, and client-sided professionalism.

Excellent doctors and staff , appointment was on time, no waiting, exam was quick and thorough…read more Have my new prescription and health check complete. Recommend

High quality eye surgery with excellent results. Friendly professional providing details to know…read morefor pre and post surgery.

Dr. Page was a friendly, informative, and extremely proficient ophthalmalogist. I have had to visit…read moreone every year for the last 12 years and his office was a pleasure in every aspect. I was having a terrible time getting an appointment in time to make the deadline for my annual Marine Corps flight physical and would have lost flight status if I couldn't be seen. They were extremely helpful making the appointment and honest with me about how many I would need. I didn't have to wait longer than 5 min to be seen, ever. Julissa, Dr. Page's assistant was super friendly, positive, and helpful. She walked me through every test and took the time to chat and be there physically when assistants usually just leave you alone in a room. Dr. Page personally printed off the report and made sure I was taken care of in every respect. If I were staying in the area, I would see him regularly.

Please stay away from Dr. She . She has terrible bed side manner and I did take her her advice with…read moremy glaucoma and she made my eyesight worst with the new eye drops she prescribed. I made another appointment with here about my concern then she keep pushing laser surgery on me know how uncomfortable I felt. I am switching Dr. ASAP . I miss Dr. Husted may he rest.in peace. He was my for 6 years.

I made my appointment over 3 months ago. They kept reminding me by phone and texts ahead of time to…read moreconfirm, including a message in the morning for my 2:45 appointment. When I got there, I was told the doctor is practicing in downtown Monterey and I can go there. The front office could have called me of the change but said they did not have me on their schedule which is why they didn't call me. I decided to take my business elsewhere. A friend highly recommended Vantage Eye Center in the same complex.