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JCPenney Optical

3.0 (2 reviews)
Closed • 12:00 pm - 4:00 PM

By appointment only

Services - JCPenney Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

JCPenney Optical Photos

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2 years ago

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5 years ago

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Clarkson EyeCare

Clarkson EyeCare

(15 reviews)

I went to this place initially in 2015 to pick up my Grey Smoke Oakley Crosslink with…read moreInterchangeable temple arms and extra active transition lenses. They give me so far 2 sets of lenses both with the same issue since I've owned my glasses for stress fractures around the edges due to manufacturing defects. I haven't had eye insurance for a while and now that I do, I decided to give them one last try. I specifically told them to order the exact color frame so that I can use my interchangeable temples from my old set which were about $50 per set and I own about 6 sets. When I went to pick up the glasses, they were the wrong color. So now I have to wait another 4 weeks. I would not recommend this place to anyone especially Oakley fans like me.

Don't make appointment near lunchtime. My appointment was 11:00. Got there at 10:45. Filled out…read morepaperwork. Technician was nice and as informative as he could be. Dr. Burroughs was very kind and thorough in her exam. The not-so-pleasant part was in picking out frames. I felt rushed. I did pick out frames but after leaving I thought of a very important question. I called office and told receptionist what my question was. He said the lady who helped me was with a patient and that he would call me back with an answer. Which was fine. As I was about to end the call, the lady got on the phone and she answered in a rush and said she would change my order if that's what I wanted. As I was responding back to her, she impatiently cut me off and said she was with a customer. I knew that. She could have called me back. I would have preferred that rather than feeling I was a bother. This was my first visit to this office and I wish it hadn't ended badly.

JCPenney Optical - optometrists - Updated May 2026

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