Was able to purchase a suit here and the staff was helpful as well. Happy to still have in store shopping available. read more

JCPenney - Aisle - Department Stores Near Me - Greensboro, North Carolina

I visited here at 5:20pm on a Sunday afternoon to help my brother shop for a beige suit jacket and a vest to match with some pants he already had. The Mens department was upstairs, which you can take the escalators inside the store There weren't many suit jacket or vest options for big and tall. We did see a few items in beige but not in his size. Unfortunately, we left here empty handed. I will add that they had some items online but in store pick up wasn't an option and he needed it ASAP and he was going to a wedding. They need to increase their product line for suit items, especially for big and tall. It just seems like their product offering has diminished. I remember a few years ago I got SEVERAL colorful blazers from here at a great price. read more

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I found some pretty good bargains today. Shoes, dress, and sweaters. I love going to the lower level for the Clearance sales and racking up. Great deals. read more

Great store! I've always had a following for stores built in the 1970s, and this is a prime example why. First off, the elevators. This store contains a pair of two 1974 Dover hydraulic elevators than got their buttons replaced some time before the 2010s. They are large, and well-proportioned. Second, the layout. I've always liked JCPenney layouts, and this is no exception. Easy to find what you want, and pure. Overall, this is a great store serving Greensboro since 1974. read more

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On Sept 7, 2022, I went online and ordered 12 Pumpkin dishes for Thanksgiving dinner. JCPENNY Used UPS to deliver and it never got here. On October 26, I got an email from UPS that my order was returned To sender. JCPENNY could not replace my order Now I have no dishes for my diner. DO NOT BOTHER BUYING ANYTHING online or in stores because The stores are bare, they have garbage. read more

Recently an associate allowed me to look at a watch, it was one I really liked so I asked for a price. When she told me the price, I then informed her I would like to purchase the item, then she proceeded to tell me I could not pick the item up until the following Tuesday because the price she gave me was a sale price and couldn't be activated until that started, definitely not what I asked for. She tells me I will save with this sale price and they can take links out of the watch for a fit the day I pick it up. The Tuesday arrives and I get there to pick up the watch. An associate comes over and asks me what I needed help with and I informed her I would like links removed from a watch and she tells me that they don't remove links from watches! I tell her I was told just a few days ago that I could bring it in for such service (I see the tool desk nearby as well). So she calls someone down and that was about a ten minute wait before she arrives to tell me no one removes links from watches because they don't want to damage the watch regardless if it was purchased from the store. So she proceeds to call someone ELSE over to see if they can take the watch links out and they tell me the SAME THING! I also ask one of these associates if I could pick up my watch while I wait. I provide my ticket and she says you can't pick the watch up until Friday or it will be full price. I then ask if I could receive any discounts applicable since the associate who wrote this up gave me the wrong information, they tell me nothing could be applied to make the watch less than full price on an early pickup and she also shows me a sign in large text which shows the date the sale starts taped to the SAME REGISTER I was ticketed for the watch at, so that shows she was only interested in making the sale. When someone was FINALLY able to remove the links, a manager walks over and says "Sir we don't take watch links out here, we tell our customers to go to a jewelry center within the mall to have it done and we reimburse you with the receipt" which is another outlandish statement to hear after someone just performed that service within the store! Needless to say I wasted about an hour of my morning to pretty much get nothing accomplished. Then this past Friday arrives and I return to the store yet again, the original associate is working in the department, alone, that evening and appears to recognize me as I wait for my turn to be assisted. When I approach her, she asks me what did I need so I provide my ticket and she asks me would I like to pick the watch up today and I tell her I would since I was unable to pick it up on the Tuesday as she promised and she goes through the days of the week to ask me what happened Tuesday. She apologized so I try to move past the error, but when she returns with my watch, she sits it on the counter and tells me "thank you have a nice day" without asking me if I needed anything else. I tell her I would also need links removed from this watch as promised. I have a few of that brand and style of watches so I know I need a certain amount removed before it would fit. When I tell the associate this information, she tells me "No, I will not do that. I will start with two to see where it fits then." I then proceed to tell her that will not be enough so please remove the number I recommended so this can be finished efficiently. She asks me AGAIN if I want to start with two and I tell her AGAIN no it will not be enough. She then agrees to take out the number I suggested and allow me to try it on. She signals me from the repair desk to come try on the watch and when I put it on, it is still too many links in and the watch spun around my wrist with considerable room inside. I asked her how many links she took out of the watch and she asks "do you need more?" I again ask "how many links did you remove" and again my question was dodged. I ask one more time and she finally answers "just two" which is NOT what was agreed upon so I asked her to please remove the remaining amount that we had discussed and she seemed to begrudgingly oblige. I return the following Sunday to inquire about this watch I had seen online. One of the associates from an earlier visit saw me and told the initial associate I had dealt with that I would like to look at a watch, and after an exchange I could not hear I guess she did not want to help me again. This other associate comes over and showed me the watch and gives a price significantly higher than what shows in the app. I then ask the associate if they honor prices on the app or website and I get a whole spiel about how some things may not be eligible to be matched based on what it was. I then produced coupon codes and provided my account information for my reward to be applied and still the price is not the same as it was online but only a few dollars more. I don't understand how a company can't price match their own merchandise sold on their own website! read more

If I could give negative stars I would. This review is for the salon. I received a perm a few months ago at a jcpenney in CA and was very pleased, so I decided to try jcpenney for a haircut. The first sign that I should have turned around and left was my stylist's own hair. I've always believed that a stylist's own hair style/ cut is a representation of their skill and dedication to hair. Hers was fried, tied up, and appeared unwashed. I asked for a haircut with layers and triangle undercut. After a few minutes of buzzing my head she turned me around and I saw that she had only cleaned up the bottom edge of my neck a bit. So I showed her a picture of what I wanted and she said she couldn't do the design, but she could give me the undercut and leave it long enough for my husband to put a design in it. Now speaking of my husband, he was outside waiting in our car because our child was asleep in the back seat. A mall security officer came up and told him he couldn't wait in the car for his own safety because their had previously been MURDERS (multiple on separate occasions!) in the parking lot. Back to salon, another employee came over and told her that her next appointment was waiting, so she said that it would only be about 10 more minutes (in reality it took her about 25 more minutes). After she said she was done with the undercut she started cutting my hair, then layering it. About 5 minutes into layering it she called another stylist over and asked her "how do you later hair?" ARE YOU KIDDING ME?! She'd been chopping at my hair without even knowing what she was doing! About an hour after my appointment started she finally finished my hair and turned me around. It looked good enough from a quick glance and I needed to get home so I paid, giving her a 36% tip, and left. When I got home I got yo get a better look at what she did and I have never been more furious or sad about a haircut before. The hair was wildly uneven, the layers were terrible, and instead of giving me a triangle undercut that was long enough to design, she shaved a lopsided, uneven chunk off of the back of my head. I mean she shaved down to the scalp people, it was terrible. I had painful razor burn all over the back of my head. I almost cried I was so upset because this was my first haircut in over a year because I'd been trying to grow it out. This woman needs to be fired. No self respecting stylist could be proud of the work she did. read more

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Aight so me and my fam came here to take family portraits and I mean me, my dude, my daughter, my mother and step-dad and my brother, sis in law and their two kids. So not too big, not too much work. We wanted individual family portraits, all the grand-kids, and one of all of us. When I tell you this happened in the blink of an eye... I mean if felt like we were there for like 10 minutes. Seriously. She would go, "okay, ready" Click, click, click... "alright, what's next?" Huh???? Needless to say we didn't have that many pic options and the ones we had were aight. I mean there were a couple where someone got caught blinking or making a bad face. Also, my baby was 3 months at the time and we wanted to take some on the floor and she was going to put my baby on the same dirty ass floor everyone steps on. Uh uh... nobody in my fam was having it. Luckily my oldest nephew was good enough to hold her in his lap. I know we don't have all day to do this, but damn can we get some options so we can get our monies worth??? She was a cool chick outside the room, but I'm assuming they are trained to keep it moving to schedule a whole bunch of sessions back to back. Word of Advice: Look on Groupon or LivingSocial or just a general Google Search and hire one of those independent photographers. I guarantee they will be worth the money you spend at JC Penny. I did this for my maternity photos and we had some really AWESOME shots and paid less than $100. I want my captured memories not some awful or so so experience to look back on. read more

This is for the hair salon in JCP. They wont keep appointments. Adam made us wait 30 minutes after our appointment time and after this we were told someone else could do my sons haircut that was less experienced and when we declined we were told to come back in an hour because he was taking other appointments scheduled after ours! Never going back! read more

The JCPenny at Four Seasons town centre is a big store. We've been here 4 times in the last few months. The layout can be confusing at first but there are associates available to help you find what you're looking for. To make the most of your visit to JCPenny, do check the current offers available, both online and in store. In some cases, you may be better off ordering online and getting your order delivered to the store. If you find an apparel which you like but don't find your size in store, don't worry, they can look it up and order your size to the store free of charge. They also have a decent rewards program you should check out. There are a few drawbacks, like the free WiFi is horrible and you may not find cell signal in some parts of the store. read more

We visited this JC Penney location this past weekend and was set to purchase over $200 worth of merchandise. After having 4 different employees tell me their registers were closed I finally gave up and left. I sat all my merchandise down on the closed check out counter and left. A lady standing nearby witnessed this exchange and said she was having the exact same problem and she left her merchandise on the counter as well. For a store this size it would make sense to have more lines open. At least a line near the outside exit and a line near the mall exit. There are plenty of other stores to shop at that have cashiers willing to take my money. read more

Portrait studio is so disappointing and almost comically overpriced. Rushed through. Photographers are undertrained. Poor choices of lenses. Photos lacked depth. Backgrounds are drab and wrinkled and tacky. Most of the time was spent with them trying to upsell us on things like spending an extra $20 for them to edit baby's face into a picture of an egg. I'm not sure what a better option is than here. I hope I find it! read more

I just returned a carpet because I had ordered the wrong color from the web site. Nicole in catalog pick-up was extremely helpful in returning the wrong carpet and ordering the correct one. She was pleasant, even cheerful, and diligent in making sure I was pleased with the experience. Employees like Nicole will insure that I shop even more often at this store. read more