I received prompt, courteous and honest service from Tom. I had a very challenging situation with…read morean 18-year-old hot tub and it works perfectly right now. I am very thankful that he came to the rescue.

From the owner: T&T Spas - Tulsa Spa Service and Repair for all of Northeastern Oklahoma.Let me make your old spa…read morenew again, with state of art controls, energy efficient pumps, heaters, and blowers, or just a new cover.

Everyone from Byrd Pool are fantastic and Matt especially is great at repairs and they will do…read moretheir best to save you money and get the job fast and their work is supreme. Thanks again Byrd Pool. Great Work!

Byrd Pool Service has been taking care of our pool for over two years and we are very happy. Our…read moreregular service guy, James, really knows his stuff. He makes sure our system gets what it needs and frequently suggests ways to save money on any repairs or updates needed.

Very helpful staff. Recently got a spa and they were very helpful with information on what I need…read moreto get it set up regarding ph, sanitizing, and overall cleaning.

Sales vs. Service…read more This is not the first time I've walked out of Leslie's feeling like their "customized treatment plan" was more about selling me extra chemicals than actually getting my pool balanced efficiently. My recent visit was yet another example. What Leslie's Recommended * Add nearly 9 lbs of Alkalinity Up to raise alkalinity. * Follow immediately with 7 lbs of Dry Acid (pH Down) to lower pH. The problem? Alkalinity Up raises both alkalinity and pH, and then Dry Acid lowers both alkalinity and pH. In other words, they tried to sale me a product to push my water one way, and another product to push it back the other way. The net result? My water chemistry ends up about the same, but I've bought twice the chemicals. What the Test Results Actually Showed * Free Chlorine: 0.2 ppm (dangerously low) * pH: 8.3 (too high, chlorine won't work well) * Alkalinity: 75 ppm (slightly low, but not critical) The real problem was high pH and no chlorine. The most direct solution was simple: * Add a moderate dose of pH Down (2.5-3 lbs). * Wait an hour, then shock with 4 gallons of liquid chlorine. This addresses the core issue immediately, allowing chlorine to sanitize effectively. Only after the pool clears and stabilizes should alkalinity be fine-tuned and in this case, it would take far less than the 9 lbs they prescribed. Why This Feels Sales-Driven Instead of recommending the one step I needed most (lowering pH so chlorine could work), Leslie's plan layered in unnecessary products, driving up cost. It's a pattern I've seen before: solve a minor issue (slightly low alkalinity) in a way that creates another imbalance (raising pH higher), then sell the counter-chemical to "fix" it. The Smarter Approach By following the simpler path, pH Down now, chlorine shock after circulation, then retest tomorrow, I'll know right away if the problem is under control. From there, I can decide if alkalinity even needs adjusting. This avoids chemical waste, unnecessary expense, and keeps the focus where it should be: on actually clearing the pool. Look for results tomorrow, I will follow up post. Final Take Leslie's missed the opportunity (again) to give advice that put my pool back on track quickly and cost-effectively. Instead of being a trusted partner in pool care, they came across as pushing product. The practical, stepwise approach works better and future testing will prove that good chemistry doesn't require buying half the aisle of chemicals. STAY TUNNED FOR UPDATED TEST RESULTS

Chance got my pool clear in three weeks where my other pool service had tried for six months…read more Chance actually takes chemistry reports and will send them to you so you know exactly what the chemistry is in your pool. Every single week! Chance was even willing to show me how to do some of the items myself and explain every single thing that he was doing. I really trust Chance and his team. It is hard to measure up when your name is Integrity, but Integrity Pool service measures up!

Called several pool services but they do not work on pools with liners. I called Chance Johnson, of…read moreIntegrity Pool Service, came out and did an amazing job!! He worked his magic, the pool is beautiful! Thank you Chance!!

My pool needs a deep clean - to the point of draining everything, then cleaning to start over. Pics…read morewere sent and I asked for a quote. The response that I received was that they would treat the water, but don't have any chemicals..... So, they wanted me to leave chemicals (purchased by me) for them to use to do a job that wouldn't work.... Unreal.

From the owner: I'm a local swimming pool technician who offers routine repair and installation services. I've done…read moreeverything shy of pool construction. My top priority is you and your pool. I want your pool to stay a fun and exciting experience for you and your family.

Accurate leak detection, fast repairs, great communication. Negative reviews are from clients who…read moredidn't have work done.

They are lovely people. However, when the leaks they isolated were not correctly located, our…read moreprevious contractors (whom we had to use by law to reserve the right to sue) came out to complete the repairs. When the pool continued to leak after repairs, we requested that they return to troubleshoot the issue, as the identified leaks were not correct. Instead of being met with a desire to defend their work or provide a compromise, we were dropped like a hot potato. I was informed that since we didn't use them for the repairs and the pool had already been touched, they would not return and would close the file. I communicated that we preferred they do the work, but we could not proceed with their services until we allowed the original general contractor a chance to repair the damage. At no point was I informed that if the leak detection were incorrect and someone else touched it, they would not honor their services. Not only will they not come back out to figure out what went wrong, but we have been dropped and had the file closed. Furthermore, they refuse to even discuss trying to rectify the situation in any way. They prefer to slam the door in our faces. I'd recommend going with Byrd or someone else.

Great Service for the right price. I am definitely going to hire them. Near year. I want to tell…read moreeveryone to give company a try.

Great people and great service! Would highly recommend them. Came out and gave me a fair quote and…read moregot the job done in a timely manner!