Quality questionable, lack of follow through, poor communication. Overall bad experience that is still occurring.

They are lovely people. However, when the leaks they isolated were not correctly located, our previous contractors (whom we had to use by law to reserve the right to sue) came out to complete the repairs. When the pool continued to leak after repairs, we requested that they return to troubleshoot the issue, as the identified leaks were not correct. Instead of being met with a desire to defend their work or provide a compromise, we were dropped like a hot potato. I was informed that since we didn't use them for the repairs and the pool had already been touched, they would not return and would close the file. I communicated that we preferred they do the work, but we could not proceed with their services until we allowed the original general contractor a chance to repair the damage. At no point was I informed that if the leak detection were incorrect and someone else touched it, they would not honor their services. Not only will they not come back out to figure out what went wrong, but we have been dropped and had the file closed. Furthermore, they refuse to even discuss trying to rectify the situation in any way. They prefer to slam the door in our faces. I'd recommend going with Byrd or someone else. read more

Tulsa Pool boys is a joke. You have to pay to get an appointment then you wait all morning for them to show up and they never text or call to let you know they are on their way. At your home for 10 minutes And leave and never do an actual leak detection test But proceed to charge your credit card again and quote you 7500.00 to repair a leak that they actually did not detect. So they are making 300.00 each stop and really not doing anything. Called different pool company and had a true leak detection done and no leak was found. it was a simple fix that was done that day for $900.00 Beware people! read more

I've worked with this company as a vendor for several years and can say with confidence--they are fantastic to work with. Professional, organized, and genuinely committed to doing things the right way. It's unfortunate that Yelp often becomes a place where the loudest voices are those with complaints, many of which don't reflect the full picture. This team shows up, communicates clearly, and stands behind their work. If you're looking for a company that values quality and integrity, I wouldn't hesitate to recommend them. read more

After opening our pool for the season, found out the heater had a busted pipe and we cant run the equipment. So we had to drain our pool to clean it and couldn't get the static plug pulled. We reached out to Josh and he put on his cape and came to our rescue! While he was here he solved several problems and then helped us to quick fill our pool with a hydrant to get us up and running faster! You're our Hero Josh and we are Tulsa Pool boy customers for life! read more

So thankful Tulsa Pool Boys Leak Detection & Repair came to winterize my pool before the Oklahoma freeze! I will be having them open my pool for spring because they are offering an amazing deal with free leak detection! They are the best in tow. read more

They like to stalk you and harass you with numerous calls, texts, and emails for weeks if you leave a negative review with this company based on your experience. They make vague threats and attempt to make you feel uncomfortable in your own neighborhood/home. Then finally, they offer to refund the full amount IF you remove the reviews you left with their company. This company is the most difficult, awful, rude, creepy company I've ever dealt with. I've never met this lady. Neither her or anyone from her company has been inside my home nor have I told her or anyone else with their company what my husband and I do for a living. So for her to have a bunch of personal information she gathered from our neighbors to try and use it against us is very strange. They quoted me over $7,000 for a repair after telling us that we were required to schedule a leak detection even though we had already found (and exposed) the leak! That same quote conveniently changed to $650 after we brought up our concerns with them. They also had no record of them quoting me over $7,000 and telling me I was confused/wrong (but luckily I had taken screenshots of the quote). What began as simple misunderstanding has turned into borderline harassment from this terrible company. Initially, we deleted our 100% honest reviews, but I refuse to let myself and my family be bullied by them. It is worth the $125 we wasted there to be able to spread the word about our experience. read more

One of the best companies I have ever dealt with! This company has the nicest staff, and they do great work! HIGHLY RECOMMEND!!! Cathy & Loye Mathews read more

Agree with not using this business. Terrible communication, Joshua Gault is not someone who is pleasant to work with. PLENTY of other pool businesses local who are much more respectful. Do some research and go elsewhere! read more

No showed twice and then said they were no longer taking the home warranty company . They picked up the work just the week before . The communication was absolutely terrible and always had excuses . I suggest you find other local companies for your pool needs. read more