Shopping for a used ZX-6R, I came across The Cycle Exchange in Andover, NJ…read more I initially spoke with Dash over the phone regarding their 2021 Kawasaki ZX-6R with 15,702 miles listed for around $10,000. During our first call, I was quoted a little over $12,000 out the door. Later that same day, I called back and was quoted $11,800 out the door. Throughout both conversations, I kept hearing that they are a "No Haggle" dealership. Despite that, I decided to come in and inspect the bike in person. Upon inspection, I noticed numerous areas of corrosion and neglect, including corrosion around the rear wheel area, shock, and engine case. The rear brake pad also appeared low. Overall, the bike looked like it may have been sitting outside for some time without proper care. Another disappointing part of the experience was that test rides are not allowed, and you even have to ask permission just to sit on the bike. I also asked whether the 15,200-mile valve clearance inspection/service had been performed, as this is a major scheduled maintenance item for this model. I was told they had zero maintenance records for the bike. Then came the most confusing part: I was given a third new quote of $11,300 out the door. So much for "No Haggle." At that point, after seeing the bike's condition in person, I had already lost interest. Still, I decided to see if there was any flexibility at all and offered $10,500 out the door based on the condition and upcoming maintenance needs. The answer was simply "No." The entire experience felt very impersonal. Every response was either "No" or "No Haggle," which they seem oddly proud of they even have signs posted inside. I understand a dealership has to make money, but they're unwilling to negotiate even a few hundred dollars on a used bike in rough condition. I've never seen greed like this. If you're an experienced rider or motorcycle buyer, I would recommend looking very carefully before purchasing here. If you're a first-time buyer, bring someone experienced with you so you understand what you're looking at and what maintenance costs may be coming. Buyer beware.

Bought a 1999 Harley online, sight unseen. Cycle Exchange was glad to arrange financing but…read moreshipped the bike a week later than stated (already getting into colder autumn last fall). Upon arrival, the machine didn't even start (as witnessed by the overdue delivery crew truck guys from Fort Wayne, IN, not just my opinion) and I had to trailer it to a local repair shop and spend $700 to repair electrical issues and get it running. Cycle Exchange was either negligent or ignorant, but they should have at least had my bike in running order before it was shipped. I really didn't complain to salesman Chris, and I didn't expect them to fix or correct anything (or heaven forbid, take it back), but I'll never buy a machine from anyone online and especially from an East Coast used-bike dealership again.

jay or pony boy sold me my slightly used road glide and I couldn't be more happy with the amount of…read moreeffort he put in. I asked a lot of detailed questions and he was more than helpful and he if he didn't know something he found the answers for me and continued to do so after the sale! thank you ponyboy! thank you to the finance team for working w me being out of state!

Bought a 2014 hd streetglide nice bike great people some where the wrong milage git put on title…read moreterrible customer service

The owner, Rob, is a very nice and trustworthy mechanic that has serviced my family's vehicles for…read moreyears. His shop is my first choice.

Wonderful business. My car broke down and Rob the owner helped me right away and got me back on…read morethe road without trying to sell me anything that I didn't need! Low prices and great service!

If you need safe reliable towing service JC & Daughter's 24-hour Towing is the way to go!…read more I have cars with extremely low ground clearance and to me they are very valuable and I am very particular. I have to say there is no one but JC & Daughter's 24-hour Towing that I trust! You simply can't go wrong, jack the owner and his employees are extremely trustworthy with your possessions in your car. They are also to be trusted not to damage your car like what happens with a other towing companies. If you need help call jack today!

I called JC & Daughters to ask for a quote to move a stacker from our Landing site to our Flanders…read moresite. The fella said he can be at our Landing site in a few minutes to provide a quote. The driver was here within 10 minutes. We agreed upon a price and the driver instantly loaded up our machine and took it directly to our other site in Flanders. The driver was kind, professional and courteous. I would highly recommend JC & Daughters towing. From a happy customer at UET, Landing, NJ 07850

Custom cycle works is a very reliable motorcycle shop. Mark is a straight shooter. He is one of…read morethe good guys his word is solid. One of the last few people I know where a Handshake means something. I would , and have highly recommend Custom Cycle Works on many occasions !!

I dropped off my '86 VW Vanagon flywheel for resurfacing around noon. I left my telephone number…read moreexpecting a call telling me it would be X-days before it was completed. Around 4:30 the same day, Andover Transmission called to tell me the flywheel was done and ready for pickup before 5:30 closing. The work was nicely done, pins were removed from the pressure plate surface and both surfaces were like-new. Pins were back in and everything was clean. This shop is professional with pleasant staff handling the customers. My compliments to Wayne and the Andover Transmission crew. PS I felt the price was commensurate with the work that was done. Not only did it save me $ but it also made reinstalling the clutch easier.

Great service!! Wayne fully explained the dynamics of the issue and how the system works…read more Pinpointed the issues on 2 of my vehicles and I paid a third of what the dealers wanted. Never had an issue again. I wish all mechanics were like him. Thank you!!

Absolute disaster.Paint didn't match,parts didn't fit,can't open my hood,a screw was put through…read morethe plastic bumper to hold together. The first time I picked up my car after 5 weeks in the shop, my safety systems were not working correctly. My car would randomly "brake" for no reason.Brought the car back due to overspray,chips,uneven blending.Plus the mirror was completely missed for repair.Another 5 weeks,multiple excuses for the car not being ready.This time the headlights are uneven,the bumper is uneven,mirror still not repaired. Still can't open hood.Chips and bubbles in paint,along with overspray.And I can't open the passenger door. The handle does not move. Third time I bring it back,Dave promised he was going to"make it right". After two weeks of excuses I told him I'm picking up the car in 3 days. The third day he finally took my car to Mazda in Morristown. My battery was dead for some reason,my car ended up with an oil leak,and power train leak. Mazda takes video of the car when it comes in to their shop. Good thing,since the professional was able to point out all the issues that MD Colors cut corners on,did incorrectly or not all. The biggest issue was the wrong body parts,they did not fit and were not fastened together correctly. And,the paint did not match,which was the first question I asked Dave when I first brought the car to him, "are you sure you can match this color perfectly?" I was told," definitely ."Thousands of dollars put out for rental cars, and my car is not fixed. I reached out to Dave, and was told he doesn't have the money to do the repairs he promised to make right. Almost two years of this back and forth. Poor business practices. My insurance paid him and it went downhill from there.

I took my car to MD Colors after getting two other estimates done by other auto shops. I had paint…read moredamage across the side of my car and David was the only one that pointed out that there were minor dents as well. With that, I immediately trusted him and his team's work was amazing. David was very helpful and went out of his way to explain everything that needed to be done and made sure that I was satisfied. I highly recommend, don't mess around with any other auto body shops. MD Colors is the place! Thank you David again! Anthony

I had brought my 2002 Yamaha Warrior that had not ran in over 10 years to JB Cycles and Jake Bilyk…read morehimself helped me get it started and running within a day and a half with absolutely 0 problems and still runs strong now highly professional, quick, and efficient I would highly recommend JB cycles to anyone in need of repair

Called needed a Oil change was a saturday morning. They took me in at my time request and were…read morecourteous and knowledgable. I waited and talked bikes with one of the workers. This is definitely my go to place from now on,prices are good 10,000 mile service almost half of what dealer charged and cheaper than any other place around.