Meeting Jarry's K & A Auto Repair Shop--where they provide not only top-quality emergency service…read morebut also warm care that touches the hearts of their customers--was truly a blessing from the Lord. Thank you so much, Jarry!응급 상황에서 최고의 서비스로 손님의 마음까지 따뜻하게 만들어 주는 Jarry의 K & A Auto Repair Shop를 만난 것은 주님의 축복입니다. 정말 감사해요 Jarry!

Jerry is the best. honest, fair and an excellent repairman. Have used him for my cars for years.read more

Brought my car in asking for him to change the transmission fluid, change the oil, and look into an…read moreexhaust leak I had which was causing the check engine light to be on. I went in the next day (when he said it would be ready) only the find the oil changed and nothing else done. He told me my transmission oil was dirty but not low, I needed new wheel bearings, my car pulls to the right, I needed a new exhaust manifold and flex pipe as they were all rusted out, and that I needed new wiper blades. He told me he would call me later that day or the next day with the prices for all the parts he would need, and I never heard from him again. That was 3 months ago. I ended up paying 75$ for an oil change and some wiper blades, that he didn't even install (not that that's a big deal). I'm glad I never heard from him again though, turns out my exhaust was fixed by a 5 minute weld, and my wheel bearings were fine. I had another garage look at it and after they aligned it (for free), and changed the transmission fluid, and they said it was fine. Claims to make customers for life but he can't call back the person he was about to scam into 400$+ worth of repair? University car care is a joke.

We have taken both of our Dodge Rams into Mike for many years. He has only given us fast courteous…read moreservice. He has always told us the truth about our problems and done his best to fix them for the lowest price. I don't know what the other person commenting experienced but it is not our experience with him. Heck what makes me unhappy is when he is too busy to work on the vehicle. It's a very small shop and he is in high demand. My $.02.

Had my car service for oil change etc and replace a burned out light. Joe came from the back and…read moretold me that the light is fine and doesn't need replacing.(save $) and he told me a needed my license plate bulbs changed, he did that. ( saving me from a ticket.) thank you. This is the type of person you need working on your car. I will be back in 3000 miles or 3 month which ever comes first. Oh the car is running great.

Happy to have found a talented, fair, independently owned auto mechanic. We have been using…read moreUltimate for a few years, for a couple cars, initially brought in by the "Check Engine light on?" sign in the window. Always a great thing to stumble upon a good thing! Definitely happy to no longer rely on dealers or chains!

I had to have a lot of work done on my 2004 Lexus ES 330. Needed a new gas tank, straps, wheel…read morebearing, and back brakes. Premier did an awesome job on all of this and did everything in just a day and a half! Also, they saw a problem with my exhaust and fixed it for free. I really like this shop. They are highly professional and get their work done quickly. The price was very fair and they even fixed a problem for free. Everett and his staff are a great group of mechanics. I highly recommend this shop.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Len is one of the finest individuals I have ever met he is fair with his prices and is the most…read moreknowledgeable repairman I have ever met he has over forty years of experience he has been doing business at his shop since the late 80s stop in and say hello to Len McCarty you will not be disappointed

Did faulty work that destroyed my front end, then refused to fix the vast damage his faulty work…read morecaused. 2 other well respected auto repair places confirmed he caused the damage and gave me reports. He's going to court now. A liar and a thief.

Came for a collision repair estimate. After a few moments for the service rep to look over my car…read more He came back with a quote, that I felt was very reasonable.

After 6 months of shopping around looking for a new 2023 SUV.. I finally found one and couldn't be…read morehappier. I never shopped at Basil Ford on 1540 Walden Ave. Cheektowaga, so I was a little nervous until I meet Andrea Zona my salesperson... Who was so knowledgeable, kind and patient with me and help me through the process... Everything went perfectly! Vinny Cotroneo was also incredibly helpful, he made me feel very comfortable and I genuinely think he did everything to get me the best deal possible. I would highly recommend them at Basil Ford ...

literally the worst place in the world. My brother left his car for 4 months. Every time he tried…read moreto pick it up the owner kept pushing it back with endless excuses. "The delivery truck broke down" "the paint wasn't delivered" "two cars ahead of yours" The DAY my brother was leaving to move to another state it STILL wasn't ready. He got there to pick it up there were parts all over and the jobs that were agreed on were not done. NEVER take your car here. What a headache and a waste of time. The most unprofessional and inconvenient place in Buffalo.

First of all someone recommended this business,so I just drove by and they took me in for my yearly…read moreinspection, he was so pleasant and professional, I was in and out under thirty minutes. I plan on coming back for all my car needs. I will definitely recommend this business just like the person before me. Thank you CC Pro Auto Center.

Helped me look into a car that was at the shop a few months ago super easy to work with and…read morefriendly!

Fast, honest service. Reliable work and fair prices. Kenmore staple, happy to support local.read more